Reviews
Customer Review Ratings
Average of 96 Customer Reviews
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Review fromChris C
Date: 09/10/2025
5 stars**** does a very professional job. *********** was friendly and tried to understand the circumstances we were in with our guests and worked with our time line. Called 8am job was done 1pm. Very prompt response in these times. This is the third time we have used Home Lion Service. Very pleased with their people.
Lion Home Service
Date: 09/11/2025
Thank you for the great review *****! We strive for all of our clients to have this experience and we are excited to hear such great feedback! Thank you for the opportunity to wow you with our service!Review fromMichael L
Date: 08/17/2025
5 stars******* and ***** from Lion Hime Service installed a new furnace in my attic. They did a great job. The install was in my attic on a hot August day. They were careful to insure they did not make a mess, laid out protection on my carpet. They were very professional and took the time to explain a few things about the furnace that were different than my old one. Nice job.Lion Home Service
Date: 08/19/2025
Thank you so much for sharing your experience! Were glad to hear that ******* and ***** were able to make the installation smooth and professional, even in the heat of August. Our team always strives to protect your home, explain the details, and leave you with confidence in your new system. Well be sure to pass along your kind words to them. We truly appreciate you choosing Lion Home Service!Review fromPaul S
Date: 08/09/2025
1 starLions technician recommended we spend more than $1,000 to replace transformer/garage control panel, after I called for help with our AC system that wouldnt kick on.Later that same day, another technician with Northern Colorado Air discovered the furnace filter was clogged.$5 problem resolved. Lions either sent us an incompetent technician or someone aiming to take us for a ride.Either, I am done with Lions.Lion Home Service
Date: 08/11/2025
Hello ****, thank you for the feedback. We will review the job and see why the technician recommended this fix and did not look at the filter.Review fromAustin B
Date: 08/03/2025
5 starsLion is as professional as they come! Professional, friendly, competent, and provide quality work. They stand behind their products and their service.Lion Home Service
Date: 08/05/2025
Thank you for the feedback ******! We are happy to hear our technicians were professional & provided you with great service!Review fromPatti M
Date: 07/27/2025
5 stars**** ******* came out to our house to inspect our hot water heater that went out. He gave us plenty of options and when we chose what we wanted he said he could do the work today. He was professional, curtious and a pleasure to work with. I highly recommend.Lion Home Service
Date: 07/29/2025
Thank you for the feedback on **** J, we are happy to hear he provided you with some great options and completed work same day!Review fromHeather C
Date: 07/23/2025
5 stars****** ******** is a gem of a plumber. Replaced my garbage disposal in under 30 minutes. Very impressed with their service and online booking process.*******Lion Home Service
Date: 07/24/2025
Thank you for the feedback on ****** *******! We are very happy to hear our operations and technicians are exceeding expectations!Review fromTimothy F
Date: 07/23/2025
5 starsExcellent work! The gentleman who came to our house was so courteous and polite. He was very knowledgeable on how the septic system works and got us taken care of in a very short time. I would highly recommend Lion Home ServiceLion Home Service
Date: 07/24/2025
Thank you ******* for the feedback on our technician and septic department. We are very happy to hear we are exceeding your expectations!Review fromDerrick C
Date: 07/17/2025
1 starDont discuss pricing while booking appointment and dont tell you they charge you for a diagnostic and travel fee till they arrive. If you dont go through with appointment.Lion Home Service
Date: 07/18/2025
Hello *******, I reviewed the call and the *** did inform of our $119 diagnostic and dispatch fee. We are upfront pricing because our CSRs are not technicians and can not diagnose issues over the phone. It is the same with a doctors appointment. There is a copay and they will not give pricing over the phone for testing you may need as each person is different. Just like every home is different.Review fromBrian Z
Date: 07/10/2025
5 starsWater tank flush and pressure vale installed. So far everything is running no leaks .Lion Home Service
Date: 07/11/2025
Thank you for the feedback *****! We are happy to hear that your service went well! If you do have any issues, please give us a call!Review fromPatrick R
Date: 06/18/2025
1 starDO NOT USE FOR REAL ESTATE TRANSACTIONS. My appointment was abruptly cancelled at the end of the service appointment time window when the service was to be performed. They seemed very dis-interested in assisting with rescheduling --- saying earliest appointment was 2.5 weeks out, which is unrealistic for a real estate transaction. They left all involved in this transaction, including my client in a lurch. Further, when I tried to escalate in hope a manager was able to accommodate sooner scheduling, they refused to allow me to speak with a service manager.Lion Home Service
Date: 06/20/2025
We absolutely understand how frustrating this experience was. We try our best to accommodate everyone on our schedule and unfortunately we were unable to on this day. We do prioritize our members first, then emergency situations, then requests for unit certification. A manager was unable to accommodate sooner scheduling because we simply did not have the bandwidth on that day.
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