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Business Profile

Tech Support

OnTech Smart Services

Headquarters

This business is NOT BBB Accredited.

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Reviews

This profile includes reviews for OnTech Smart Services's headquarters and its corporate-owned locations. To view all corporate locations, see

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OnTech Smart Services has 2 locations, listed below.

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    Customer Review Ratings

    4.47

    Average of 454 Customer Reviews

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    Review Details

    • Blanca S

      Date: 06/21/2025

      I had a good experience with OnTech. The installation went smoothly and the installer was friendly, efficient, and answered all my questions. They are a bit expensive, but I used them because with my Ring purchase I got free installation.

    • Stacey H

      Date: 06/19/2025

      Very good at confirming appointment time, updating technician arrival time and the technician was very polite, respectful, helpful, and patient. Overall really good communication and very very good service.

    • DM E

      Date: 06/10/2025

      Overall excellent service, from easy scheduling and professional assistance over the phone. To easy tracking of techs arrival. To very pleasant, knowledgeable technicians. I will use again.

    • Michael H

      Date: 06/09/2025

      Third time I have used the service; will use them again.

    • Elaine J

      Date: 06/09/2025

      This company was great on the phone, to the point, and informative...The Technician Really made it happen efficiently , with consideration of my home, me, and just did a great job......Probably the best company I have had in a very long Time...Thank you OnTech

    • Kathryn F

      Date: 06/02/2025

      ****** with OnTech did an outstanding job setting up my security system. This is the second time he has set up a Ring system for me and I am just as pleased this time as the time before. He took extra time working to get everything just right!

    • Patricia B

      Date: 05/22/2025

      Great company to work with. The scheduling was easy with a very friendly staff. The tech, ****** assigned to my install was fantastic. He was very professional, pleasant to work with. He was very respectful of my home cleaning up the containers once installed. He explained the system to my understanding. I would highly recommend using the company. The service experience was great

    • Michele V

      Date: 05/15/2025

      Did not follow installation instructions resulting in a faulty installation.Claimed they did nothing wrong, despite documented proof of instructions not being followed.

    • Robert J

      Date: 05/04/2025

      Great, on-time, installation. Installer was helpful and made sure the sensor placements made sense. He kept us in the loop step by step and made sure the app was controlling the system properly before he left.

    • George M

      Date: 05/02/2025

      I employed OnTech to install a Simplisafe security system. They offered an appointment time within a 2 hour period. The technician called 45 minutes before arriving to insure my presence during the installation process. The technician was very knowledgeable and meticulous with his work. He did an excellent job and left the home very neat and clean. My experience with OnTech exceeded my expectations in all respects.

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