Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Resources for Businesses My BBB
Share
Business Profile

Drop Shipper Mailing Services

AutoDS LTD

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Drop Shipper Mailing Services.

Complaints

This profile includes complaints for AutoDS LTD's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

AutoDS LTD has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    Customer Complaints Summary

    • 59 total complaints in the last 3 years.
    • 27 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

    Sort by

    Complaint status

    Complaint type

    • Initial Complaint

      Date:02/13/2023

      Type:Service or Repair Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I wanted to join the plan to try autods with the $1 trial and was alright with paying $10/month for one month. I wasnt able to run my business the way I wanted and decided Im going into a different business. So I decided to not continue my membership. AutoDS charged me $126.00 for a year membership when I never agreed to it. And I contacted them multiple times politely at first and then being a bit more ***** threatening a chargeback if they do not return my money. Each time, they ignored my requests and would just say I should keep the membership and pay the price. I do not want the membership and I now have extreme resentment for this company because of the continued pushing around and unethical tactics. Id still like to continue in this industry but I will steer clear of AUTO DS and suggest everyone else does too.

    • Initial Complaint

      Date:02/05/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      i have opened an account in order to sell on ***** I was told to deposit money to my account in order to have the autos making auto payments for me, so I have deposited funds in the total of $500 After selling on **** through the platform, I received a valuation note from **** that this is not allowed.from that moment I have asked an online representative from autoDs to return my remaining balance with no success. they kept giving me the same answers for three months and never gave me the money back.

    • Initial Complaint

      Date:02/02/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      To whom this may concern:I start using auto ds that is a dropshipping company but after a few months I start having all kind of problems and there is no way to call anyone and even live chat dosent work 99% of the time the only way to fix anything is through opening a support ticket and it takes a long time for them to respond.After having all kind of bugs in their system and no normal help (I also lost money because their bugs in their system) I decided it is time to close my account, so I closed my account.Now I need back my money that i still have on my account (that they call FBA balance), I tried with them to get it back but there is no one to talk the only way is with emails so I send them email but they claim that they cant refund me,also they charged me now for my membership even i closed already my account so i need a full refund for my money!

    • Initial Complaint

      Date:01/12/2023

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I created an account with AutoDS 13 Sep 2022.I attached my **** store with it but it got suspended on 22 Nov 2022.Ebay told me that my account was suspended because of AutoDS.I removed my only store from AutoDS and cancelled its subscription.Recently, I checked my mail by mistake and saw that I was being charged by AutoDS.There was no activity on my AutoDS account for november and december, but I was still charged.I contacted AutoDS and told them averything and asked them for my last 2 month's refund, but they said they can't do that.Now I only want them to give me refund for my last 2 month deduction, which were wrongly deducted.

    • Initial Complaint

      Date:12/05/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I signed up for a trial subscription with AutoDS. This included something called Auto ordering. Before my trial period ended, I decided I'll sign up for one of their paid plans, which I did.A few weeks later they charged me for add-ons on top of my paid plan! I emailed them and they said this is for the add-on (auto ordering) on my free trial! I explained to them over and over again that I should not be on a free trial anymore as I purchased a subscription, but no one listensed!I asked for a refund and they refused to refund the money! Eventually they said they can keep it as credit for future subscriptions! I said I no longer wanna work with them for being unprofessional and still they refused to refund my money!Please note that I haven't ever used that service and that they charged the amount without even emailing me about it!I demand a full refund and an apology for the unprofessional attitude of that company!Thanks

    • Initial Complaint

      Date:11/28/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      10/08/2022 "We (autods) offer 14 day trial periods on all our automated dropshipping packages". I sent notice of cancelation on day 12 (10/20/2022) however they are refusing to refund my money and are now insisting on unlimited access to my financial account and an additional $120 to continue. I refused and they blocked my account and are still refusing to refund my money.

    • Initial Complaint

      Date:10/05/2022

      Type:Product Issues
      Status:
      Unanswered
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Hello. I started a trial and began getting charged after it. I was able to start looking at what the company offers but what it advertises is NOT what is offered. I signed up because they say they Dropship from *** warehouses. After looking further this is NOT true. They show links to amazon products to sell. Specifically was looking to dropship using my **** store. While they offer this it is against Amazon AND ****'s Terms of services to do this. Both Amazon and **** will terminate your account for violating this.I feel it is quite deceiving to state and advertise (on ****** and elsewhere) that you can drop ship from us suppliers. Amazon cannot be a supplier. They are willingly encouraging people to violate.I'm requesting a refund for the below charges. I also have no idea why I'm being charged for two **** subscriptions - and for orders processed. I sold NOTHING using AutoDS.46.83 - Shopify subscription payment ***** - **** subscription payment(43.9)+orders processor(8)0.99 - trial for shopify ***** - **** subscription payment(23.41)+orders processor(4.27)Thank you

    AutoDS LTD is NOT a BBB Accredited Business.

    To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

    Why choose a BBB Accredited Business?

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.