Business ProfileforMountain View Pain Center

10/10/2023 I took( ******'s POA) *********************** 97 years old to MVP to address severe pain that her Family practice doctor referred. her to. There were many issues 1) the facility is not very *** friendly, bathroom down hall locked or in use 2 times) after all the work to get through main door in to facility they wanted a pee sample we had just urinated while waiting, they say they can swab her mouth so no trouble with bathroom again, we waited and waited and finally they say they are out of swabs and she has to at 97 in a great deal of pain go back and get urine in a jar. We did it and it was epic and not safe. Then I asked to get the urine report and of course they did not send it to us. But they managed to send a bill for there total lack of responsibility to ******** $626.00 and send a balance to us of $33.97. I wrote and response to billing why were would not pay this amount but never heard a word they just sent a new bill. Tried calling corporate no answer.They wished us to return every 28 day for treatment, but shortly after she is now in Hospice instead of dealing with this service not designed for anyone very old in pain. I taught business at CU and my daughter is a doctor this is not how you do business. I read the other reviews and are similar complaint to mine..It if it just all about money with little caring, you will continue to get complaints.