About This Business

Avalara offers automated, cloud-based
compliance solutions for transaction tax, including sales and use, VAT, GST,
excise, communications, lodging, and other indirect tax types.

BBB Accredited Since: 6/30/2022

Years in Business: 27

Products and Services

Avalara AvaTax, Avalara Returns, Avalara Exemption Certificate Management, Avalara AvaTax for Accounts Payable, VAT Returns & Reporting, Avalara E-Invoicing and Live Reporting, Avalara Business Licenses, Avalara Tax Research, Avalara Cross-Border, Item Classification, Tariff Code Classification, Avalara 1099 & W9, Avalara Property Tax, Avalara MyLodgeTax, AvaTax Excise, AvaTax for Communications, Streamlined Sales Tax (SST), Avalara for Beverage Alcohol

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Business Details

Local BBB:: BBB Great West + Pacific
BBB File Opened:: 6/3/2005
Business Started:: 8/11/1999
Business Incorporated:: 8/11/1999
Type of Entity:: Corporation
Alternate Names:: Avalara AvaTax; Track1099; Avalara; Avalara.com
Business Management:: Ms. Courtney Wendel-Stevenson, Senior Manager, External Communications; Ms. Celina Romera, Corporate Communications Specialist; Hugo Sarrazin, CEO

Additional Contact Information

Customer Contacts: Ms. Courtney Wendel-Stevenson, Senior Manager, External Communications
Fax numbers: Primary Fax: (206) 780-5011
Additional Phone Numbers: Other Phone: (877) 780-4848
Additional Email Addresses: Primary: Email this Business
Social Media: Facebook; LinkedIn; Twitter

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

Business Categories: Computer Software Developers, Tax Return Preparation, Tax Consultant, Taxes, Tax Software

Latest Reviews

bryan m.
"Avalara, REMOVEDdeserves less than one star for customer service and for resolving unapproved subscription issues REMOVEDused to provide great service until they were aquired. I am one of the many who look forward to the class action lawsuit against this disingenuous company." ... Read full review
Donna B
"Avalara changed their customer service so you no longer can speak with anyone. You have to file a case on a website and hope they will pick it up to work on it." ... Read full review
Christopher M
"tried them out for a few months and it created more issues than it helped. They were pulling taxes daily inaccurately, causing a deficit when taxes were filed." ... Read full review

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Overview

BBB Accreditation & Rating

Avalara Inc is BBB Accredited.

BBB Rating

Reasons for rating

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