Reviews
This profile includes reviews for Poppins Payroll, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 38 Customer Reviews
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Review fromRich B
Date: 07/10/2025
5 starsWe used a different payroll company 7 years ago, which my mother paid for, This time, we had to foot the bill ourselves, so my first concern was affordability. Poppins payroll came up on an online search for good value for the money. Having used them, my biggest takeaway is how responsive they are to questions. ***** was our primary contact and she was greatbest service *** ever experienced from an online service provider.
Poppins Payroll, LLC
Date: 07/11/2025
Thank you for your kind words! We're so glad you found Poppins Payroll to be a great value, and it's wonderful to hear that ***** provided such excellent support. We truly appreciate your trust in us!Review fromPamela W
Date: 06/19/2025
5 starsThis company is the best! I was overwhelmed with trying to set up payroll for my mother-in-law's caregiver, especially since I live in ******** and the regulations are complicated. Every contact I had with Poppins was informative and helpful, particularly with ***** ***** who had expertise about ********. I am really grateful that I found Poppins AND the cost was really reasonable.Review fromLauren F
Date: 01/06/2025
5 starsI used Poppins Payroll for two years for our nanny. They have an awesome product and exceptional customer service. They offer all the ******************** services you need for a household employee without paying a premium for extra bells and whistles that you don't need. The only reason I stopped using Poppins is because they don't offer service in ******, but their customer service team even recommended some other services to consider. Highly recommend!!Review fromStephanie S
Date: 01/05/2025
5 starsAfter my CPA, of whom I had been a customer of for a while, overcharged and under-performed repeatedly on helping me set up nanny taxes, I was thrilled to be referred to Poppins. They made the process easy and completely stress free for a FRACTION of the price. The customer service gets you a live person quickly and they have state-specific experts you can actually talk to on-hand quickly! Their online portal is easy to use. Wonderful experience!Review fromEzgi M
Date: 12/27/2024
5 starsGreat service. We used it for a whole year and everything was so easy and seamless from setting up the account to paying our nanny and even canceling it at the end of year. Their customer service is very responsive and helped us prepare documents for our *** and answered our questions about taxes. We will definitely come back to Poppins if we ever hire a nanny again.Review fromScott J
Date: 12/11/2024
5 starsI used Poppins Payroll for our summer nanny and highly recommend the service. It was easy to set up, transparent on pricing, and the customer service was helpful to help me determine the lowest cost to me way to receive my annual filings. This is my second year using it. There were no mistakes and everything was on time!Review fromVV V
Date: 12/05/2024
5 starsGreat experience using Poppins for the last 3 years to manage nanny payroll and taxes. Easy to use, especially during tax filing season. ******** services is also great and very prompt.Review fromMelanie T
Date: 09/02/2024
5 starsI used Poppins Payroll for two and a half years to manage nanny payroll and taxes. They did an excellent job! Everything was on time and correct. They never made a payroll mistake or a tax mistake. Very happy with their business.Review fromDean C
Date: 08/13/2024
5 starsI used Poppins Payroll for while we had our nanny for the last ~2.5 years. They were fantastic to work with, took care of all the taxes/filing, handled direct deposit, and were generally very helpful & responsive if I ever needed help (which, because the service is intuitive was almost never). Our twins are now heading off to pre-school, and I honestly might miss Popping Payroll more than our nanny.Review fromDanielle C
Date: 08/08/2024
5 starsWe used Poppins Payroll to pay our nanny. It was well worth the monthly fee. Our payroll was always taken care of and our state and federal tax filings were simple and easy to process. Anytime I had a question I either got a quick email response or a quick email response. They went above and beyond to help me estimate what my yearly taxes owed might be when looking at moving to full time nanny. This is a great company to work with! We highly recommend them!
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