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Business Profile

Compliance Consulting

Compliant Processing

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Compliance Consulting.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:09/06/2023

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    - May 27, 2023 - $869.00 I have not visited REMOVEDsince October 2022 and I requested cancel my membership as well. I provided medical documentation as my reason to cancel my membership in November 16th 2022 as requested. I attempted to follow up December 22, 2022. The gym contacted me via phone call in February 2023 stating I could cancel for $270 after I was already charged $869.00. This information was not provided prior to charging my card. I disputed REMOVEDwith my bank but they charged me again. I am requesting a full refund to have the funds ($869) sent back to my account. I did not receive any refund from my bank nor REMOVED. And I did not authorize REMOVEDto charge my account. REMOVED

    Business Response

    Date: 10/16/2023

    This complaint has nothing to do with our business. We do not own, manage, support, or do any billing in relation to REMOVEDWe are a sales office that handles merchant services for businesses. We do not work directly with consumers.

Compliant Processing is NOT a BBB Accredited Business.

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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.