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Business Profile

Background Checks

FastBackgroundCheck.com

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Background Checks.

Complaints

Customer Complaints Summary

  • 399 total complaints in the last 3 years.
  • 203 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:09/18/2026

    Type:Product Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am filing a complaint against FastBackgroundCheck.com for refusing to process my data removal request. I located a listing on their website containing my full name, current home addresses, phone number, and names of my relatives. Due to severe personal safety, stalking, concerns, I attempted to use the official online privacy tool to opt out and have my record deleted. The company's automated system rejected my request and sent an email stating that they will not process the removal because I do not live in a state with a comprehensive consumer privacy law. I then contacted their customer support email directly to request a manual courtesy suppression due to my safety concerns, However I received another automated response stating they do not process privacy requests via email.FastBackgroundCheck routinely honors these removal requests for residents of specific states, which proves do not want to delete records. Denying me the same protection based solely on my geographic location leaves me exposed to privacy threats and security risks. I request that the BBB intervene to compel FastBackgroundCheck to manually remove and permanently suppressed my record.

    Business Response

    Date: 09/22/2026

    Hello,

    We have submitted your listing for removal, per your request.

    Please allow 3-5 business days for this to reflect online.

    Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

    Best regards,
    FastBackgroundCheck Customer Support
     
    NOTE:  REMOVEDis dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a REMOVED(REMOVED) as defined by the REMOVED(Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

    Customer Answer

    Date: 09/22/2026

     
    Hi BBB, 

    I'm satisfied with the business's resolution to complaint ID REMOVED.  

    Thank you.

  • Initial Complaint

    Date:09/18/2026

    Type:Customer Service Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Dear Better Business Bureau,I am writing to file a complaint regarding FastBackgroundCheck.com and its refusal to remove my personal information from its website based on my geographic location. On 9/17/2026 I requested removal via opt out option, via telephone, and via email all which were denied. The report published by FastBackgroundCheck.com contains a substantial amount of sensitive personal information about me, including my current and past residential addresses, my current telephone number, and information identifying family members and other personal associations. I have requested that this information be removed, but the company has refused to do so, stating that removal is not available based on my geographic location.I find this response particularly concerning because the information being published creates a significant privacy and personal-safety concern. I am also a medical provider, and publicly displaying my residential history, telephone number, and information about my family creates additional concerns regarding my personal privacy and professional safety.I am asking the BBB to assist in resolving this matter and to encourage FastBackgroundCheck.com to provide a meaningful process for removing my personal information from its website. At a minimum, I believe consumers should have a reasonable mechanism to request removal regardless of geographic location.I would appreciate the BBB's assistance in communicating with the company and seeking a resolution. Thank you for your attention to this matter. Please let me know if you need the attached URL. REMOVEDB REMOVED- Maiden Name REMOVEDB REMOVED- legal name DOB REMOVEDFairbanks REMOVEDAsking for removal of all associated information. Sincerely,REMOVED(Brown)REMOVED, REMOVED

    Business Response

    Date: 09/18/2026

    Hello,

    We have submitted your listing for removal, per your request.

    Please allow 3-5 business days for this to reflect online.

    Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

    Best regards,
    FastBackgroundCheck Customer Support
     
    NOTE:  REMOVEDis dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a REMOVED(REMOVED) as defined by the REMOVED(Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

    Customer Answer

    Date: 09/22/2026

     
    Hi BBB, 

    I'm satisfied with the business's resolution to complaint ID REMOVED.  

    Thank you.

    REMOVED

  • Initial Complaint

    Date:09/18/2026

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am a staking victim. My ex tried to murder me and this site is refusing to remove my information. My attorney on retainer has prepared a cease and desist document that we will be mailing out shortly. We will also be pursuing a lawsuit for harassment and invasion of privacy. This is my final attempt at removal before my attorney contacts them and I call the police in REMOVED.

    Business Response

    Date: 09/18/2026

    Hello,

    We have submitted your listing for removal, per your request.

    Please allow 3-5 business days for this to reflect online.

    Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

    Best regards,
    FastBackgroundCheck Customer Support
     
    NOTE:  REMOVEDis dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a REMOVED(REMOVED) as defined by the REMOVED(Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

  • Initial Complaint

    Date:09/17/2026

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am filing this complaint because FastBackgroundCheck continues to publicly display personal information about me and my household despite my efforts to have this information removed.The information publicly available through FastBackgroundCheck includes identifying information that can be used to identify or locate me and my family.I am genuinely concerned about the safety implications of having this information aggregated and made so easily searchable.I am requesting removal not only of my individual profile, but also of my husbands profile and any associated records that identify or connect our household. His information can be used to identify me, my residence, relatives, and other members of our household even if my individual profile is removed.I am asking FastBackgroundCheck to manually review and suppress the records associated with both of us Requested Resolution:1. Remove or permanently suppress my FastBackgroundCheck profile from public search results.2. Remove or permanently suppress my husbands FastBackgroundCheck profile from public search results.3. Remove associated or duplicate records that clearly refer to either of us.4. Suppress records that connect either spouse to the others residential information, relatives, associates, or address history where FastBackgroundCheck has the ability to do so.5. Prevent our profiles from being republished or regenerated through future database updates to the extent the company is able to do so.6. Provide written confirmation when the requested removals have been completed.This is a serious privacy and personal-safety concern for my family. I have taken significant steps to reduce our publicly available residential information, and I am asking FastBackgroundCheck to address the remaining publicly searchable records rather than continuing to make this information readily accessible.

    Business Response

    Date: 09/18/2026

    Hello,

    We have submitted your listing for removal, per your request.

    Please allow 3-5 business days for this to reflect online.

    Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

    Best regards,
    FastBackgroundCheck Customer Support
     
    NOTE:  REMOVEDis dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a REMOVED(REMOVED) as defined by the REMOVED(Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

  • Initial Complaint

    Date:09/17/2026

    Type:Order Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On September 13, 2026, I submitted an opt-out request through FastBackgroundCheck.com's own privacy form as an authorized agent for REMOVED(listed on the site as "REMOVED"), asking that her record at REMOVEDbe removed (ticket ID REMOVED. The site emailed a denial stating it would not process the request because she lives in a state without a comprehensive consumer privacy law. I resubmitted on September 17 with the same result.The listing publishes her full name, age, month and year of birth, current home address, and cell phone number, and it appears as the top REMOVEDresult for her name. She has not consented to this and it creates a real safety concern. FastBackgroundCheck has removed listings for other consumers in the same situation after BBB complaints, without requiring a statutory basis.Desired resolution: remove the record at the REMOVEDabove, suppress it from future re-publication, and confirm in writing when done.

    Business Response

    Date: 09/18/2026

    Hello,

    We have submitted your listing for removal, per your request.

    Please allow 3-5 business days for this to reflect online.

    Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

    Best regards,
    FastBackgroundCheck Customer Support
     
    NOTE:  REMOVEDis dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a REMOVED(REMOVED) as defined by the REMOVED(Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

    Customer Answer

    Date: 09/19/2026

     
    Hi BBB, 

    I'm satisfied with the business's resolution to complaint ID REMOVED.  

    Thank you.

    Rayyan REMOVED

  • Initial Complaint

    Date:09/16/2026

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I requested that my data be deleted from Fastbackgroundcheck.com several months ago using their Do Not Sell or Share My Personal Information form. Not only did they not delete it, they BLOCKED ME. I went to click on my profile on their website and they had blocked my computer IP address. I am completely disgusted by this data broker website - it lists all of my information including cell phone and current address, as well as the info of all my family members. This is terrifying and leaves me and family unsafe.

    Business Response

    Date: 09/18/2026

    Hello,

    If you would like to appeal the handling of your privacy request, we encourage you to submit an appeal using the process described in the Your Privacy Rights section of our Privacy Notice.

    When submitting an appeal, please identify the specific law you believe applies to your request and, to the extent you are able, briefly explain why you believe that law covers the individual identified in the request.

    Please note that replying directly to this email will not start an appeal and may not receive a response.

    Thank you again for reaching out to REMOVED. If youd like to learn more about our information practices or how we process privacy requests, please visit our Privacy Notice.

    Best Regards,
    FastBackgroundCheck Customer Support

    NOTE:  REMOVEDis dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a REMOVED(REMOVED) as defined by the REMOVED(Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

  • Initial Complaint

    Date:09/16/2026

    Type:Customer Service Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Ive dealt with many pesky data brokers, but FreeBackgroundCheck takes the cake in terms of complete disregard for safety. They will refuse to take your personal information off their site if you dont live in a state where its legally mandated. Have a stalker? Tough luck. This website will gladly publish where you can be found and your phone number and nothing can be done to stop them. Ive sent them numerous requests for my info to be removed and I just get a generic automated email saying they dont have to legally. Crazy.

    Business Response

    Date: 09/18/2026

    Hello,

    We apologize for any inconvenience. Please provide the URL/web address of your profile details page so we can identify your profile.

    Best regards,
    FastBackgroundCheck Customer Support
     
    NOTE:  REMOVEDis dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a REMOVED(REMOVED) as defined by the REMOVED(Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

    Customer Answer

    Date: 09/18/2026

     
    Hi BBB, 

    I'm satisfied with the business's resolution to complaint ID REMOVED.  

    Thank you.

    REMOVED

  • Initial Complaint

    Date:09/12/2026

    Type:Service or Repair Issues
    Status:
    Resolved
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On September 6th, 2026, I asked FastBackgroundCheck to remove my personal information from its website. They denied my request because I live in REMOVEDand said New York does not have a comprehensive consumer privacy law that applies to their data.I then submitted two consecutive appeal requests by email, and they denied them both as well. Their response provided information about privacy laws and regulators in various states, but REMOVEDwas not included.Their phone system also states that requests from people who live in states without applicable consumer privacy laws will be ignored.The information displayed on my profile includes safety-sensitive personal identifying information about me and my family that any reasonable person would want removed from a publicly accessible website.I am asking BBB to help me get a clear answer from FastBackgroundCheck as to why they will not process my removal request. I want my personal profile removed and suppressed from FastBackgroundCheck.Thank you, I appreciate BBBs assistance in seeking a resolution to this matter.

    Business Response

    Date: 09/14/2026

    Hello,

    We have submitted your listing for removal, per your request.

    Please allow 3-5 business days for this to reflect online.

    Note that certain requests may take longer as we verify the identity of the requestor. Ensure that you clear your browser cache and do not click on saved links. Please re-perform the search to verify your request.

    Best regards,
    FastBackgroundCheck Customer Support
     
    NOTE:  REMOVEDis dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a REMOVED(REMOVED) as defined by the REMOVED(Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

    Customer Answer

    Date: 09/14/2026

     
    Hi BBB, 

    I'm satisfied with the business's resolution to complaint ID REMOVED.  

    Thank you.

    REMOVED

  • Initial Complaint

    Date:09/12/2026

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am requesting assistance obtaining removal of my personal information from FastBackgroundCheck.com.FastBackgroundCheck publicly displays a people-search profile containing personal identifying information associated with me. I followed the companys published opt-out procedure and submitted a request for removal.Immediately after submitting the request, I received an automated response stating that FastBackgroundCheck would not process it because I reside in a state that, in the companys view, does not have an applicable comprehensive consumer privacy law.I then contacted FastBackgroundCheck directly and specifically requested voluntary manual suppression of my public-facing listing. I made clear that I was not asserting a statutory deletion right and was simply asking the company to voluntarily suppress its publication of my personal information.Instead of addressing that request, FastBackgroundCheck sent another form response stating that its customer-service email does not process privacy requests and directed me back to the same opt-out/privacy process that had already denied my request.This creates a circular process in which the advertised opt-out procedure rejects my request, while customer service refuses to consider manual suppression and sends me back to the same unsuccessful process.I am not asking FastBackgroundCheck to alter any government or third-party public records. I am asking only that FastBackgroundCheck voluntarily remove or suppress my personal information from its own public-facing people-search service.Desired resolution: Manual suppression of my public-facing profile and duplicate listings associated with me, including residential addresses, personal phone numbers, personal email addresses, and other identifying information, with written confirmation once completed.

    Business Response

    Date: 09/14/2026

    Hello,

    If you would like to appeal the handling of your privacy request, we encourage you to submit an appeal using the process described in the Your Privacy Rights section of our Privacy Notice.

    When submitting an appeal, please identify the specific law you believe applies to your request and, to the extent you are able, briefly explain why you believe that law covers the individual identified in the request.

    Please note that replying directly to this email will not start an appeal and may not receive a response.

    Thank you again for reaching out to REMOVED. If youd like to learn more about our information practices or how we process privacy requests, please visit our Privacy Notice.

    Best Regards,
    FastBackgroundCheck Customer Support

    NOTE:  REMOVEDis dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a REMOVED(REMOVED) as defined by the REMOVED(Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

  • Initial Complaint

    Date:09/09/2026

    Type:Sales and Advertising Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    FastBackgroundCheck.com is publicly displaying my personal information, including phone numbers, address history, age, relatives, and other identifying information. On September 9, 2026, I submitted a privacy/removal request through the companys advertised process. The company denied my request because it stated that I live in a state that does not have a comprehensive consumer privacy law that applies to its data.I am the individual identified in the listing and I am requesting that FastBackgroundCheck voluntarily remove and suppress my public-facing profile and personal information from its website. I do not want my personal information publicly aggregated and displayed on this service. I attempted to resolve this directly with the company before filing this complaint, but my request was denied.

    Business Response

    Date: 09/14/2026

    Hello,

    If you would like to appeal the handling of your privacy request, we encourage you to submit an appeal using the process described in the Your Privacy Rights section of our Privacy Notice.

    When submitting an appeal, please identify the specific law you believe applies to your request and, to the extent you are able, briefly explain why you believe that law covers the individual identified in the request.

    Please note that replying directly to this email will not start an appeal and may not receive a response.

    Thank you again for reaching out to REMOVED. If youd like to learn more about our information practices or how we process privacy requests, please visit our Privacy Notice.

    Best Regards,
    FastBackgroundCheck Customer Support

    NOTE:  REMOVEDis dedicated to helping you find people and learn more about them in a safe and responsible manner. FastBackgroundCheck is not a REMOVED(REMOVED) as defined by the REMOVED(Fair Credit Reporting Act). This site cannot be used for employment, credit or tenant screening, or any related purpose. To learn more, please visit our Terms of Service and Privacy Policy.

    Customer Answer

    Date: 09/14/2026

     
    Complaint: 25256086

    I am rejecting this response because:

    Sincerely,

    REMOVED

FastBackgroundCheck.com is NOT a BBB Accredited Business.

To become accredited, a business must agree to BBB Standards for Trust and pass BBB's vetting process.

Why choose a BBB Accredited Business?

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.