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Business Profile

Auto Parts

SuncentAuto.com

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

1

Average of 11 Customer Reviews

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Review Details

  • Boyd H

    Date: 03/23/2023

    This is absolutely a scam of a business. Website looks credible but it is absolutely not. When trying to process a return, after emailing 3 times with no answer, it took 4 phone calls (all with voicemails left) to actually have someone pick up the phone. They then make you fill out a return form that includes pictures of the product you ordered, and send in to an email (which they dont respond to). After sending in this form (in which they said a return would be processed in 3-5 business days) I emailed for follow up 3 separate times over the next three weeks with no response. I then called and was told that it would be another 3-5 business days to get the return processed and was immediately told there was no way to rush this. The best part is the delivery was actually very fast, so they have the ability to figure out and solve problems, but have zero integrity and only want to scam you for a quick buck. Terrible, terrible, terrible company. Please stop giving them money.

SuncentAuto.com is NOT a BBB Accredited Business.

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