Business ProfileforApplianceParts4all

Please review other BBB reviews, as many are same! Placed order 12/28/23 Frigidaire Shelf Assembly, web shows instock. Rec'd email with order #********* advises once pkg ships email will be sent w tracking. Shipdate says TBD. I assume in stock, eta regular 2 weeks to receive my order. 1/4/24 called as no email or contact from company. Rep advised 2/5 due date fm vendor. On same 1/4/24 rec'd email stating factory advised part will be delivered on 2/14/24, and should allow 2-5 biz days until I can get tracking. I called on 2/15 since no word or email. Rep advised now backordered til 2/29/24 and should receive info soon after. Don't believe them, runaround since Day 1 placing the order. Lie after lie this has got to be a scam it's the way company continues to do business. Advise Rep, I am giving them last chance if it doesn't happen on 2/29/24, then how do I get a refund and how long will that process take? rep advises that a refund to cancel will take 1-3 biz days to process and back to method of payment. No one will contact me, I have to contact them by calling. Wait endlessly for a non-existent promise of a shipping email to advise tracking, which never ever comes. Have to always call them instead. 3/4/24, I call to cancel my order and demand a quick refund to method of payment. MORE frustration, as I call and am advised there is a line of 6 customers ahead of me. I wait over 40 minutes to be told I have 1 person ahead. One hour later, rep picks up. I explain to her I want my refund now and tell a little of what my frustration is about. She processed my cancellation and sent me an email to advise it will take 1-3 days, plus then another email will be sent eventually when my refund takes place from my method of payment. I found it odd she couldn't answer why on the website, it advises Item is instock as well as she didn't even advise when the new shipdate would be either, when I first called to cancel to save the fake order. Will I really get a refund?