Reviews
This profile includes reviews for National Auto Loan Network's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,336 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromDennis F
Date: 06/05/2025
5 starsI was not really aware of the situation with my car loan until NALN Representative ***** ******** showed me the unreasonable loan terms I'd agreed to when I signed my loan agreement! I was so distraught! And then, he promised to help me and did so! NALN saved me from that predatory loan with a much reduced interest rate and payment! They even provided 3 different replacement loans to choose from! I am forever grateful to NALN and him for helping me! I recommend them to anyone who needs help! Thank you, NALN!
National Auto Loan Network
Date: 06/10/2025
We love hearing our customers' stories regarding their new and improved outlook on their finances after our loan officers show them a better way. We are incredibly happy to hear that ***** did that for you, ******! Thank you for recognizing his efforts, sound advice and stellar assistance during your refinancing! We hope you have a fantastic day! - NALNReview fromRebecca G
Date: 06/04/2025
5 starsMarshawn was awesome! ???? thank you for your help . I wouldve liked you to have finish the process with me, but your team made me feel taken care of . So win , win ??National Auto Loan Network
Date: 06/05/2025
*******, thank you for the shoutout to Marshawn and the rest of the NALN team! We truly appreciate your 5-star review! Have a magnificent day! - NALNReview fromQuinita E
Date: 06/04/2025
5 stars****** *** provided excellent customer service. Very friendly and easy to talk to. Got me situated quick and painlessNational Auto Loan Network
Date: 06/05/2025
Thank you for recognizing ******' excellent customer service and assistance during your refinancing experience with a 5-star review, *******! We hope you have a fantastic day! - NALNReview fromDevin R
Date: 06/03/2025
5 starsI had a great experience and smooth process thanks to ****** ***. Explained everything very thoroughly and clearly. Was a great pleasure to work with. He made the process super simple and easy for me to refinance! Highly recommend!!!National Auto Loan Network
Date: 06/04/2025
We're happy knowing that ****** made your refinancing experience a great and easy one, *****! Our entire team thanks you for making him the highlight of your 5-star review! We hope you have an amazing day! - NALNReview fromStephan W
Date: 06/03/2025
5 starsThis was an Amazing experience. Normally I am always very critical when I receive an offer over the phone. But **** ***** really kept his word. We are from ******* and have only been in the *** for three years, and it wasn't so easy for us to get financing. But **** made it happen - thanks a lot for that. That was brilliant. I will definitely recommend an NALN to others.National Auto Loan Network
Date: 06/04/2025
*******, we are incredibly happy to read what you have to say about **** and your experience with him! Knowing that he was able to assist you on getting the results you were looking for is the only reward we could ask for! We thank you as well for the recommendation and wish you a fantastic day! - NALNReview fromDebbie M
Date: 05/30/2025
5 starsMarshawn was very helpful getting me a better rate for my suvNational Auto Loan Network
Date: 06/02/2025
******, thank you for shoutout to Marshawn! We are happy to hear about the amazing results he got you! Have an amazing day! - NALNReview fromLutfullah H
Date: 05/30/2025
5 starsIf you are looking to refinance your car, I recommend choosing National Auto Loan. With skilled advisors and low interest rates, it can help you avoid paying exorbitant fees. Thank you to Mr. **** ****** for the excellent and very good advice he gave me.National Auto Loan Network
Date: 06/02/2025
Your recommendation means everything to us, Lutfullah! We truly appreciate your kind words towards **** and the rest of our team! Happy to hear you had an excellent experience with us! Have a wonderful day! - NALNReview fromDerik T
Date: 05/30/2025
5 starsThis process was very streamlined and simple. ***** ********* is a good representative and very down to earth. Good service!National Auto Loan Network
Date: 06/02/2025
*****, we are happy to hear that your NALN experience was as easy and simple as possible thanks to Ameed! Our entire team thanks you for making him the highlight of your 5-star review! Have an amazing day! - NALNReview fromStephen S
Date: 05/29/2025
5 starsIm ******* and ****** ***** was patient, making sure I got a better interest rate and an unbelievable warranty.National Auto Loan Network
Date: 06/02/2025
Thank you, *******, for taking the time to recognize ****** with a 5-star review for the key role he had during your refinancing! We hope you have a magnificent day! - NALNReview fromDavid G
Date: 05/28/2025
5 starsJust want to say that this process was made easy for me by ***** ******. He has been professional courteous and helpful. He took time to answer all my questions and was crystal clear explaining every step of the way.National Auto Loan Network
Date: 05/29/2025
Our entire team thanks you for this 5-star review, *****! We appreciate you for making ***** the highlight of it and sharing the amazing experience you had with him! We hope you have a fantastic day! - NALN
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.