Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Share
Business Profile

Loans

National Auto Loan Network

Reviews

This profile includes reviews for National Auto Loan Network's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

National Auto Loan Network has 3 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Customer Review Ratings

    4.9/5 stars

    Average of 1,467 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromTalaia D

      Date: 08/04/2025

      5 stars
      I was contacted by NALN to see if qualify to refinance my Auto Loan, they were extremely helpful in the beginning. Thai *** was my representative and am actually glad he was assigned to my account. He is AWESOME 100%.Very tentative and helpful to my requested needs and helped me 100% find a new refinance lender and helped me get Approved with a lower rates on my Car Loan. He made the process very easy, and continues to keep in touch to make sure I am good and if have any questions to keep helping me. His customer service support is top notch.l have already recommend him directly to 2 other family members. I trust his words and feel comfortable to make sure others will be in good hands. Thank you Thai Ngo at NALN. Talaia **************

      National Auto Loan Network

      Date: 08/05/2025

      Talaia, we have no words. This glowing review is a reflection of the NALN way! And we could not be happier to hear that Thai provided you with nothing, but the best experience and detailed care based on your needs! Our entire team thanks you for celebrating him with a 5-star review and for already recommending him to your friends and family! We hope you have an amazing day! - NALN
    • Review fromRafael L

      Date: 08/01/2025

      5 stars
      ******* es muy profesional. Recib muy buen servicio. Lo recomiendo

      National Auto Loan Network

      Date: 08/04/2025

      ******, muchas gracias por tus cordiales palabras y por reconocer el esfuerzo y arduo trabajo **********! Te deseamos un maravilloso da! - NALN
    • Review fromKatie B

      Date: 08/01/2025

      5 stars
      The loan officer and employee were very helpful in helping me when even my own employer was not very helpful.

      National Auto Loan Network

      Date: 08/04/2025

      *****, we are happy and proud to hear about the amazing experience you had with our team! Thank you for the 5-star review and kind words! Have a magnificent day! - NALN
    • Review fromHugo L

      Date: 07/31/2025

      5 stars
      ****** me estuvo ayudando durante todo momento muy buen servicio

      National Auto Loan Network

      Date: 08/01/2025

      Muchas gracias por tus cordiales palabras, ****! Gracias igualmente por las 5 estrellas! Te deseamos un maravilloso da! - NALN
    • Review fromGustavo N

      Date: 07/31/2025

      5 stars
      **** is very helpful and I think that hes awesome

      National Auto Loan Network

      Date: 08/01/2025

      *******, thank you for your 5-star review and kind words for ****! We hope you have a fantastic day! - NALN
    • Review fromAlexis R

      Date: 07/30/2025

      5 stars
      ********* ******, es un excelente servidor al cliente me ayudo bastante a refinanciar mi vehiculo, muy amable persona.

      National Auto Loan Network

      Date: 07/31/2025

      Muchas gracias por tus cordiales palabras, ******! Estamos seguros de que ********* estar **** ******* tu resea de 5 estrellas! Te deseamos un maravilloso da! - NALN
    • Review fromJoit O

      Date: 07/30/2025

      5 stars
      The way everything was explained in details really impressed me. I also loved how the company is more concerned about their customers. I would recommend it to anyone for sure!??

      National Auto Loan Network

      Date: 07/31/2025

      Joit, we are happy to hear what you thought about your NALN experience! Thank you so much for your kind words and 5-star review! Have a fantastic day! - NALN
    • Review fromSheka W

      Date: 07/29/2025

      5 stars
      Process was quick and smooth, I had ***** ****** and Shakira **** handling my account and they are the best, they ensured a smooth hassle free experience make sure you ask for them.

      National Auto Loan Network

      Date: 07/30/2025

      Our entire team thanks you for your kind words towards ***** and ******** *****! We appreciate you for celebrating them with a 5-star review! Have a fantastic day! - NALN
    • Review fromKeila H

      Date: 07/28/2025

      5 stars
      The representative, **** *****, and Shakira ***** who helped me with the National Auto Loan refinancing, really went the extra mile. They explained the process, guided us through the paperwork, and treated us with respect. I'm so grateful to them!

      National Auto Loan Network

      Date: 07/29/2025

      Our entire team thanks you for your kind words, *****! We appreciate you for highlighting ****** and ********* stellar service through a 5-star review! We hope you have a magnificent day! - NALN
    • Review fromWendy S

      Date: 07/26/2025

      5 stars
      ****** ******* has great customer service and explains everything with details

      National Auto Loan Network

      Date: 07/28/2025

      *****, we are happy to hear that ****** provided you with such great experience! Thank you for recognizing and celebrating him with a 5-star review! Have a wonderful day! - NALN

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.

    As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.