Reviews
This profile includes reviews for National Auto Loan Network's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 1,338 Customer Reviews
Want to share your experience?
Leave a ReviewReview Details
Review fromSteve w
Date: 07/11/2025
5 starsGreat company to work with friendly staff ,very helpful and professional.
National Auto Loan Network
Date: 07/14/2025
Thank you so much for your kind words and 5-star review, *****! We greatly appreciate that! Have a fantastic day! - NALNReview fromMaurice N
Date: 07/11/2025
5 starsI recommend this to everybody whos looking into refinancing their car , here is my little story to inspire you .Ive had my brand new car for almost a year now , and since it was my first time buying a brand new car , I didnt know much about interest rate .After I bought the car I noticed that my interest rate was 18% , it was so devastating .I started paying with no missing payment and on time , also my score improved .When I wanted to refinance my car , thats when the real challenge began, I applied to almost 5 different companies and got denied while my credit score being affected with their inquiries .At the end I gave up , and stopped looking .Luckily enough I got a message and I almost ignored it , but I said I should give it a shot , and I did **** **** ***** was very professional and did his job really well and also helped me through the process , it was easy and fast .Thank you so much **** ***** , you did *** amazing job .National Auto Loan Network
Date: 07/14/2025
*******, thank you for not giving up on refinancing! We're more than happy to hear **** made the defining piece to set your refinancing in motion. Our entire team thanks you for recognizing his dedication and hard work in the form of a 5-star review! We hope you have a magnificent day! - NALNReview fromLulu F
Date: 07/10/2025
5 starsHi I am ****. I wanna say many thanks to National Auto Loan Network (NALN). This is very legit auto refinance company. I was handled by one of their loan officers named ***** **********. I am soooo grateful about this guy. ***** will work with you so great, he will find you the best an auto refinance lender or bank with lowest interest rate around nationwide networks. I was very impressed with his skill and knowledge. This guy deserved a promotion or even being a director of this company, ***, that's true. His mission seem only " to help people " and that's it. ***** does it with so much patience, passionately, diligence. If you call NALN looking for a new financial institution to refinance your car, then just asks for ***** **********!!! No kidding that he will go above and beyond to help you as my recent experience with him. Not just 5 stars, but you get thousands of stars from me ***** haha. There's no doubt that ***** is just SIMPLY THE BEST!!! Thank you ***** and NALN!!! Best experience I had worked with you, and much love!!! ??????National Auto Loan Network
Date: 07/11/2025
Novi, we have no words. Our entire team owes you a huge 'Thank You' for all the wonderful things you have to say about *****! We can tell he made quite an impression on you, and we're happy he was there for you every step of the way getting you the best results! You can be absolutely certain that he'll love to read what you have to say! Hope you have an amazing day! - NALNReview fromTyler W
Date: 07/09/2025
5 starsNALN helped me refinance my auto loan. My loan officer was named ***** ********* and he helped me out tremendously with the process, answering all my questions the first chance he could and helped whenever I made a mistake or misunderstood what he needed from me. He made my first time refinancing much easier and much less stressfulNational Auto Loan Network
Date: 07/10/2025
*****, it makes us incredibly happy hearing that your first refinancing experience was one to remember thanks to the stellar assistance of Ameed! Our entire team thanks you for recognizing and celebrating him with a 5-star review! We hope you have an amazing day! - NALNReview fromYolanda B
Date: 07/09/2025
5 starsSo far so good professional nice people very helpful I could I wish they could have gotten me a better interest rate but my credit was not all that great I saved some money not enough but something's better than nothing I do appreciate it and very helpful like I saidNational Auto Loan Network
Date: 07/10/2025
*******, thank you so much for your kind words and 5-star review! We would like to remind you that you can always retry using our services to refinance for an even lower rate, if possible. Thank you again and have a fantastic day! - NALNReview fromLeeann R
Date: 07/08/2025
5 starsI usually never leave a review but I just wanted to thank Marshawn personally for getting my payment lowered! I never thought i would be approved but you told me not to worry and you were right!!You were so helpful from start to finish I appreciate everything you have done for me. :)))National Auto Loan Network
Date: 07/09/2025
Thank you so much for the high praise to Marshawn, ******! We are happy to hear that not only you had a stellar experience with him but also, he got you the results you were looking for! We hope you have a wonderful day! - NALNReview fromTroy N
Date: 07/08/2025
5 starsI'm always skeptical about giving personal information. So I did my research and they are incredible business. ****** worked with me throughout the whole experience answered every call I made and went through the process I do recommend themNational Auto Loan Network
Date: 07/09/2025
****, we're more than glad you felt comfortable and safe during your NALN experience thanks to ******! We greatly appreciate you for celebrating her dedication and hard work with a 5-star review! Have a fantastic day! - NALNReview fromJalen M
Date: 07/07/2025
5 stars***** ********* was very professional, personable, and genuine! Definitely represents his company well, as he lowered my 21% APR to 7.5%! Furthermore I appreciate his level of clarity and honesty which will bring him more business on my end via referrals????.National Auto Loan Network
Date: 07/08/2025
Jalen, we have no words for your praise! Our entire team is happy about the results you got and what you have to say about Ameed and your experience with him as well! We hope you have a magnificent day! - NALNReview fromLuke S
Date: 07/07/2025
5 starsEfficient and straightforward. I worked with Ameed and he was very helpful.National Auto Loan Network
Date: 07/08/2025
Thank you for the kind words, ****! And thank you for recognizing Ameed's dedication and hard work with a 5-star review! Have a fantastic day! - NALNReview fromCassandra B
Date: 07/07/2025
5 starsAmeed is awesome ?????? he held my hand through the processNational Auto Loan Network
Date: 07/08/2025
********* thank you for the shoutout to Ameed! We hope you have a wonderful day! - NALN
BBB Business Profiles may not be reproduced for sales or promotional purposes.
BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.
When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.
BBB Business Profiles generally cover a three-year reporting period, except for customer reviews. Customer reviews posted prior to July 5, 2024, will no longer be published when they reach three years from their submission date. Customer reviews posted on/after July 5, 2024, will be published indefinitely unless otherwise voluntarily retracted by the user who submitted the content, or BBB no longer believes the review is authentic. BBB Business Profiles are subject to change at any time. If you choose to do business with this company, please let them know that you checked their record with BBB.
As a matter of policy, BBB does not endorse any product, service or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation. BBB charges a fee for BBB Accreditation. This fee supports BBB's efforts to fulfill its mission of advancing marketplace trust.