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Business Profile

Exercise Programs

Fighter Diet

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Exercise Programs.

Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints closed in the last 12 months.

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The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:08/01/2024

    Type:Product Issues
    Status:
    UnansweredMore info

    Complaint statuses

    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I joined Fighterdiet, REMOVEDin January 2023. I couldn't get the app to work, so I ultimately canceled my subscription. I have the email from REMOVEDPlay showing the cancellation. In January 2024, I had a new charge of $54.00 on my credit card. I called the credit card company to dispute and request it be canceled. I can't find anything related to a subscription in my REMOVEDapp account for REMOVED, REMOVEDand when I called the number on the website for Fighterdiet, REMOVED, I am told I don't have a subscription with them.I have attached a copy of the transaction detail that is still being charged to my credit card. l have called the phone number REMOVED) listed under the business name on the transaction and left MANY messages, with no response! The number goes to an answering machine that says "Hi, you've reached REMOVED, leave a message". I have left so many detailed messages requesting a call back and have not received one single call from them. I have canceled my credit card, but they say they will still send me a charge since this is a recurring bill from this company. I believe that Fighterdiet, REMOVEDis a scam company and I want this charge to stop!

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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.