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          Find a Location

          UNIFY Financial Credit Union has 4 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            Business ProfileUNIFY Financial Credit Union

            Credit Union
            HeadquartersMulti Location Business
            The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

            Contact Information

            P.O. Box 10018

            Manhattan Beach, CA 90267

            Get Directions
            Visit Website
            Email this Business
            (877) 254-9328

            Customer Reviews

            1/5

            Average of 7 Customer Reviews

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            Customer Complaints

            33 complaints closed in last 3 years

            12 complaints closed in last 12 months

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            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
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            Businesses in this category

            Years in Business: 61

            Customer Reviews are not used in the calculation of BBB Rating

            Overview of BBB Rating

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            Business Details

            This is a multi-location business.

            Find a Location

            UNIFY Financial Credit Union has 4 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.
              Headquarters
              P.O. Box 10018, Manhattan Beach, CA 90267
              Email this Business
              Years in Business:
              61
              Business Started:
              1/1/1963
              Business Incorporated:
              6/9/1971
              Type of Entity:
              Corporation
              Alternate Business Name
              • UNIFY Financial Federal Credit Union
              • UNIFY
              • Western Federal Credit Union
              • UNIFY FCU
              Business Management
              • Gordon Howe, President/CEO
              • April Apodaca, Vice President
              Contact Information

              Principal

              • April Apodaca, Vice President

              Customer Contact

              • Gordon Howe, President/CEO
              • April Apodaca, Vice President
              Additional Contact Information

              Email Addresses

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              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              33 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              03/12/2024

              Complaint Type:
              Service or Repair Issues
              Status:
              Resolved
              I paid off a car loan in January 2024. I requested my account be closed and a check issued for those funds be sent to me. I was told the check was mailed on January 12, 2024. I did not receive said check. I called the company to request another check be issued. I was sent an indemnity form which I filled out and sent back. I was then told it could take up to 90 days for another check to be issued. This is totally unacceptable
              Read More
              Read 32 More Complaints

              Customer Reviews

              7 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Alexander S

              04/11/2024

              I got a statement in the mail from Unify FCU about an "inactive account fee", which I found interesting because I have NEVER heard of or used Unify FCU before in my life. I called them to get the account closed so I didn't keep getting charged an inactive account fee. Both the initial representative and the supervisor told me they were unable to close the account unless I wrote a written letter to them in the mail requesting cancellation with a bunch of information I didn't have access to (you know, because I never opened an account in the first place). I am going to keep getting charged a $5 inactive account fee until I figure out how to close an account I never opened and can't access online in any way. BEWARE OF USING THEM!
              Read 6 More Customer Reviews

              Local BBB

              BBB of Los Angeles & Silicon Valley

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