Reviews

Review Details

• Review fromTrish W

  Date: 08/30/2023

  1 star
  0 stars actually….Need the certificate of completion since last May…. Can’t reach anyone to help!!!! Spent hard earned money on a class. Where are you?

• Review fromAlicia M

  Date: 08/10/2023

  1 star
  Zero stars!!! Please please beware! Its a scam! You will never get a hold of anyone, if needed! Pop ups galore!!! Might as well watch free youtube videos on the courses you are interested in!

• Review fromAnna M

  Date: 06/30/2023

  1 star
  Their self-paced products that are available for three months from "start date" are an absolute trap. The three months begin not when you actually start the course, as the description suggests, but when you log in.
  When I spoke with a "senior representative" on the phone to get help after my course expired (without me ever completing any of the course work), she was extremely condescending and pretended like there was no one else in the office who would even be available to speak with me to help resolve my issue. I haven't been spoken to like that since I was in kindergarten. "Sometimes you don't get all the answers you want in life," I was told. Just...wow.
  I cannot and will not be paying them $140 again for any other courses, ever, for any reason. I agree with folks on here that I wish I had read these over reviews first. Do not work with this company.

• Review fromLiz M

  Date: 04/14/2023

  1 star
  Unfortunately, I signed up for the Medical Coding course through Coconino Community College. After filling out online information form, I immediately received phone calls from fast-talking tele-marketers calling me, even over the weekend reading from a script, "You better sign up before the deadline." They even offered me a discount on the course. Presently going through this online course, I realize it will not prepare me, or anybody else, for Certification. Not only that, but it took them over two weeks after starting Medical Terminology course to send out textbooks. Sent (8) eight emails (can provide) and received emails back saying they're on backorder blah, blah, blah. They did not even over a complimentary extension for the inconvenience. Feeling duped and deceived, I did some research on Ed2Go, which is owned by Cengage. Cengage filed for bankruptcy in 2014, and was bought out by a Global investment group. I am disappointed in Coconino College for selling this course, which is just a shakedown for money that victimizes people hoping to acquire job skills. Like other posters here my refund was denied.

• Review fromSreyas M

  Date: 04/10/2023

  3 stars
  Does ed2go perform a hard inquiry into your credit when applying for financial assistance?

• Review fromElizabeth C

  Date: 02/22/2023

  1 star
  Worse experience ever! I am not sure why they are still in business. I am still waiting on my certificate of completion!! I passed the final for the course, and still nothing. No return calls or emails!

• Review fromJeanne A

  Date: 10/05/2022

  1 star
  Back on 2/15/2022, I was always interested in Medical Billing and Coding. Northshore Tech Community College and Ed2go were partners. The cost of the program was $2995. While speaking with a Salina, I made the down payment of $200 in two transactions($101.00 and $99). This left $2795 to be financed at 9% interest. Ed2Go used Launch Servicing to collect payment on their accounts and by March 10, 2022, on account XXX851000 I paid in full $2801 to Launch Servicing LLC. Then, I received a paid in full letter on March 11, 2022 that my balance was paid in full on March 10, 2022 and the credit bureau would reflect a $0 balance. I studied night and day for 6 months in order to gain employment sooner. I passed the Medical Terminology and Medical Billing and Coding course with "A." By the way, I still have not received my Certificate of Completion and today is 10/4/2022. During the six months, I tried applying for jobs in the Medical Billing and Coding field as an apprentice/entry level, but was unsuccessful in gaining employment. Ed2Go advertised an externship. After filling out a survey and emailing my resume Ed2Go was trying to assist me in finding a job. I was then told that Ed2Go really did not have externships in my course and I had to find an externship. I had just moved to Louisiana so was not able to locate a place to work.
  I needed to take the CPC exam, I studied the online review, AAPC study guide and Practice exam, YouTube videos, reading guidelines from the ICD10 and CPT coding books. I added notes within these books. Fast forward to 8/16/2022, I logged into Examity at 11:15 for my 11:30 exam and was yelled at by the proctor for ten minutes to adjust the camera. I had never seen an exam like this one so time was a major factor. ED2GO's course had not prepared me for this exam at all. I scored a 69% out of 70%. I attempted the test on 9/30/22 and was still unsuccessful due to technical issues. I am asking for a refund Ed2Go, please help somehow!