About

Local BBB:

BBB, Mountain West & Pacific Southwest

BBB File Opened:

12/8/2014

Business Started:

1/1/1997

Business Started Locally:

7/5/1994

Business Incorporated:

7/5/1994

Type of Entity:

Corporation

Alternate Names:

Cengage Learning Inc

Education To Go

Business Management:

Mr. Michael Hanson, President

Mr. Bob batten, Vice President/General Manager

Ms. Vicki Diaz, Manager

Ms. Veronica Andrews, Manager

Ms. Kimberly Curtis, Channel Marketing, Corporate

Mr. Jesse Shaw, Channel Marketing, Academic

Ms. Kristi Cuaron, Manager

Additional Information

Payment methods

Visa, MasterCard, AMEX, or Discovery

Refund and Exchange Policy

Stated in our Student Agreement at www.ed2go.com/career/student-agreement:

REFUND POLICY: For refunds requested within ten (10) calendar days commencing on the date listed as the Start Date in the ed2go Student Center, one hundred percent (100%) of the tuition amount shall be refunded, provided no more than fifty percent (50%) of the program has been completed and all course materials are returned in as-new condition to ed2go at the Student’s expense. Such materials must be received within ten (10) days of the date of Materials Return Instructions sent by ed2go to the Student by email notification. The cost of materials not received or those that cannot be returned (such as software, memberships, exam vouchers, or exam sponsorship) shall not be refunded to the Student. Refunds shall be paid to the Student or loan forgiveness shall be granted within thirty (30) days following the deactivation date of the program.
Refund requests must be made through email by the Student.
     
No refunds shall be available after the ten (10) calendar days commencing on the Start Date listed in the ed2go Student Center, unless written justification is received from the Student within the original access period of the Student’s program, not including extensions, transfers or holds processed, and complaints are found to be valid based on ed2go’s investigation, including soliciting course provider and/or facilitator feedback, and partner school’s review of the findings of the investigation.
     
Ed2go’s refund policy shall be superseded by a partner school or third-party funding source’s policy only if that policy is more stringent, such as one that does not allow for refunds or one that allows fewer days in which to request the refund. Consult the partner school or third-party funding source's policies and procedures for additional information.

Business Categories

Online Education, Continuing Education, Education