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Business Profile

Security Cameras

YI Technology

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Security Cameras.

Reviews

Customer Review Ratings

1

Average of 14 Customer Reviews

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Review Details

  • Martin6m R

    Date: 10/17/2023

    Did cameras don't always work they don't last very long.Trying to get a hold of someone in customer service is newly impossible as you can't find a phone number for them just an email. And be careful you don't hit the auto pay and take it off because they will bill you the following year even though you decline auto pay.

  • Jason M

    Date: 07/10/2023

    I have been charged duplicate for the same service. They won't refund me because they say it is past the refunding period (what a crock). That to me is thievery. I can't use both subscription because I don't have enough cameras to support the second plan they are charging me for. The second plan is stagnant. They should refund me for something they screwed up. All I want is my money, not theirs, back. I will go wherever I can and let it be know that YI technology has stolen from me.

  • Kathleen K

    Date: 03/21/2023

    Because this technology is made in ***** and the possibility of ******* going to war with them, I would consider NOT using these cameras for security in your home. Recently, they took it upon themselfs to upload personal video of my elderly mothers bedroom! Stating that I received a trial for the ** cloud service. I NEVER wanted this service because of the sensitive nature of my elderly mother who is blind & suffering with dementia. My iPhone settings are OFF for ANY iCloud service, period! I have NEVER trusted iCloud from its inception!They indicated that I uploaded two hours of video from her bedroom to their iCloud service which, I would have NEVER done! From the very beginning I have used SSD cards to protect her privacy! Extremely troubling! Remember, NEVER do any banking within sight of these cameras, hackers can zoom in on your personal documents!

  • Jeffrey l

    Date: 10/16/2022

    I had purchased a 1080P camera and a year's subscription. It worked fine for a while. Then I got a new phone, so I had to do the app over again but this time when I went to add the camera where you're supposed to scan the ** Code. I get nothing but a picture of a ** code. The camera does not come on. So I can't add the camera. I have texted them numerous times. With different support people. We had conversation going back-and-forth with no help. I then asked them for a refund for the year's subscriptions that I only got to use a month of it. Then all of a sudden they just stopped responding altogether. They just kept my money and I wasted money on this camera That is useless to me.

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