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Business Profile

Payment Processing Services

jim
BBB Accredited BusinessARated by BBB
Visit Website(833) 315-2573Write a Review

About

Overview

jim

Sunnyvale, CA 94085-3869

BBB Accreditation & Rating

jim is BBB Accredited.

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Rating

A

Reasons for rating

  • 35 complaint(s) filed against business
More InformationHow are BBB ratings calculated?

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About This Business

JIM provides payment processing services, including accepting contactless payments through mobile devices. The company assists clients with transactions using debit cards, credit cards, and digital wallets through a mobile application.

BBB Accredited Since: 8/28/2025

Years in Business: 10

Products and Services

Business Insights, Contactless Payment Acceptance, Digital Wallet Payments, Mobile Payment Processing, Payment App, Prepaid Card Services, Sales Analytics

Photos and Videos

  • image description not provided by submitter

Business Details

Local BBB:
BBB of Los Angeles & Silicon Valley
BBB File Opened:
7/1/2024
Business Started:
7/11/2016
Business Incorporated:
7/11/2016
Type of Entity:
Corporation
Alternate Names:
Jim.com
Cloudwalk Acquiring Technologies, Inc.
Cloudwalk, Inc.
Business Management:
Mr. Luis G. Lima Silva, CEO
Mr. Ivens Martins, Customer Service Manager

Additional Contact Information

Customer Contacts
Mr. Luis G. Lima Silva, CEO
Mr. Ivens Martins, Customer Service Manager
Social Media

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of 3925709 for this business, issued by 1-Secretary of State-Corp, LLC and Notaries

1-Secretary of State-Corp, LLC and Notaries

1500 11th Street

Sacramento CA 95814

916-6536814Website

BBB records show a license number of 083163 for this business, issued by 4-City Business License

4-City Business License

any street

Any City CA

Additional Information

Payment methods
  • Debit Card
  • Visa
  • Credit Card
Business Categories
Payment Processing Services, Credit Cards and Plans

Latest Reviews

  • PATRICK s

    "Faked a chargeback that nobody else has any record of and has held on to a hotel incidentals charge for over a week now. They have 210 dollars of mine and I can not even get in touch with a human." ... Read full review

  • Blake K

    "Avoid them at all costs. Froze my account two days in with zero explanation and zero advice on how to fix it." ... Read full review

  • Chris C

    "It has been two days since I could use the JIM POS app. They keep giving me the run around that a team is looking into it." ... Read full review

View all Reviews

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.