Payment Processing Services
Stripe, Inc.About
Important information
- Customer Complaint:BBB’s file for Stripe, Inc was created in July 2012. A review of complaints was completed in March 2026. Complaints on file concern issues with the release of funds and account suspension and/or termination of accounts.
BBB encourages consumers to review the company’s links below with information about payouts and payout delays. For information about termination and suspension of accounts, BBB suggests consumers to review the United States Stripe Services Agreement, specifically section 6.1.
https://support.stripe.com/topics/payouts
https://docs.stripe.com/payouts#payout-schedule
https://support.stripe.com/topics/reserves
https://stripe.com/legal/ssa#general-terms
https://stripe.com/legal/ssa section 5.2 holding funds and section 6.2 suspension and survival of accounts.
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