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About

About This Business

BBB Accredited Since: 1/1/2008

Years in Business: 26

Products and Services

System Mechanic
System Mechanic Professional
System Mechanic Ultimate Defense
Malware Killer
Privacy Guardian
ByePass
System Shield AntiVirus and AntiSpyware
Search and Recover
DriveScrubber
Hotspot Shield
LiveTech

Business Details

Business Started:
12/6/1999
Business Incorporated:
10/6/2017
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
SuperAntiSpyware
iolo, ustechsupport,superantispyware,support.com
Support.com
Iolo Technologies
Iolo
Business Management:
Mr. Eduardo Ilas, Director of IT and Operations

Additional Contact Information

Principal Contacts
Mr. Eduardo Ilas, Director of IT and Operations
Customer Contacts
Mr. Eduardo Ilas, Director of IT and Operations

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

BBB records show a license number of 201728210052 for this business, issued by 1-Secretary of State-Corp, LLC and Notaries

1-Secretary of State-Corp, LLC and Notaries

1500 11th Street

Sacramento CA 95814

Additional Information

Payment methods
  • American Express
  • Discover
  • MasterCard
  • Visa
  • Credit Card

Latest Reviews

  • Edwin P

    "Thanks to REMOVED, the patient expert technician who shepherd me through the install of the protection of my computer."

  • Alfred D

    "Everything went vary fast as I write this I can not think of easy and quick it was."

  • Kathleen J

    "I have been with this service and software system for at least 15 years and I have never been disappointed. I feel very fortunate to have hit a home run right off the bat by choosing them."

View all Reviews

Frequently asked questions about RealDefense, LLC

  • Is RealDefense, LLC BBB Accredited?

    Yes, RealDefense, LLC has been a BBB Accredited Business since January 1, 2008.

  • What is the BBB rating of RealDefense, LLC?

    RealDefense, LLC has an A+ BBB rating. Ratings run from A+ to F and are BBB's opinion of how a business is likely to interact with its customers, based on complaint history, transparency, and available public data.

  • How many complaints does RealDefense, LLC have on BBB?

    RealDefense, LLC has 131 complaints filed with BBB in the last 3 years, 33 of them in the last 12 months. This profile includes complaints for the headquarters and corporate-owned locations of RealDefense, LLC.

  • How many customer reviews does RealDefense, LLC have on BBB?

    RealDefense, LLC has 227 customer reviews on BBB. This profile includes reviews for the headquarters and corporate-owned locations of RealDefense, LLC.

  • How do I file a complaint against RealDefense, LLC?

    You can file a complaint against RealDefense, LLC on BBB.

  • Where is RealDefense, LLC located?

    RealDefense, LLC is headquartered at 6080 Center Dr Ste 800, Los Angeles, CA 90045-9205.

  • How long has RealDefense, LLC been in business?

    RealDefense, LLC has been in business for 26 years, since 1999.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.