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Find a Location

100Trillions.com has 1 locations, listed below.

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    Business Profilefor100Trillions.com

    Money Orders

    At-a-glance

    Customer Reviews

    3/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    3 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers money exchange services. 

    Business Details

    Location of This Business
    3843 S Bristol St, Santa Ana, CA 92704
    BBB File Opened:
    12/15/2016
    Years in Business:
    8
    Business Started:
    4/17/2016
    Type of Entity:
    Sole Proprietorship

    Customer Complaints

    3 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    10/30/2023

    Complaint Type:
    Delivery Issues
    Status:
    Unanswered
    After receiving and email from 100Trillions *********************** dated on or about March 7, 2023, I placed my order online for one (1) ******** 100 TRILLION DOLLAR BANKNOTE, 2008, AA SERIES, NEW (uncirculated) for a purchase price of $119.99 USD; plus $9.00 USD for postage fee; my TOTAL order was $129.98 USD.When the order was received I opened the envelope and took a brief look to ensure that I did in fact receive my currency. Glancing into the envelope I could see that there was a ******** note therein. I put the envelope in a safe place for keeping. A couple of weeks ago I was organizing my desk and I, for the second time, removed the contents of the envelope and laid everything on my desk. At that moment I was shocked to see that the ******** banknote that I had actually received was NOT the denomination of 100 trillion that I had ordered and paid for. The next morning I called the 100Trillion seller at the number shown *************) on the invoice that came with my purchase. The invoice clearly shows that I ordered and paid for one (1) 100 trillion banknote BUT, what I actually received was a 50 trillion dollar banknote.Speaking with a representative of the seller I stated my situation and they stated to me that they would get back to me. They never called back after a week. So I called a second time and spoke again with a rep regarding my situation and he stated to me that there was nothing I could do to get what I paid for because I did not call them within 14 days of my order date. I explained to the rep that what had happened was a crime and that if they did not send me what I paid for I would file a complaint with the **** I also did an audio recording of this second call so that I would have an audio record of my effort to give the seller a second opportunity to send me what I had paid for. To date I have hear back nothing.I have a scan of this invoice and the 50 trillion dollar note.

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Most Recent Customer Review

    Larry C.

    3 stars

    08/10/2022

    Ordered merchandise in early March and received in good order and timing. Ordered more merchandise in late March which they shipped with good service however the shipper had a thief along way so when arrived there was no content, just wrapping and packing list. Took pictures while delivery person was at house but refused signature required shipment so I could not be accused of fraud on a claim. Sent pictures with email that evening. Followed up with phone call 4 days later which resulted in that i needed to wait till company and shipper worked out claim. Reminded them that have had no reply by email 5 weeks later. During calls in mid-June I was told that replacement shipment should be in town and another that claim still being resolved. Emails in August have resulted in info that since I did not accept empty content (not addressed in their Return Policy), ask for a RMA within 14 days, and reminders were too far apart, there was nothing they can do to provide ordered merchandise replacement nor refund.

    Local BBB

    Better Business Bureau Serving the Pacific Southwest

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