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About

About This Business

Freedom Debt Relief is a credit counseling service headquartered in San Mateo, California. Founded in 2002, they offer services to U.S. consumers struggling with unsecured debt, such as credit card bills, personal loans, and medical expenses. It operates as one of the largest and longest-running debt resolution providers in the United States.



FDR's primary service is debt settlement, which involves negotiating with creditors to reduce the total amount owed by the client. The process begins with a free consultation to assess the client’s financial situation and determine eligibility for the program. If enrolled, clients deposit funds monthly into an FDIC-insured dedicated account they control. As savings accumulate, Freedom’s negotiators work directly with creditors to secure settlements for less than the full balance. Clients approve each settlement before payments are made.

Products and Services

Debt settlement

Debt relief

BBB Accredited Since: 4/30/2015

Years in Business: 22

Business Details

BBB File Opened:
7/8/2003
Business Started:
3/6/2003
Business Incorporated:
10/20/2004
Type of Entity:
Limited Liability Company (LLC)
Alternate Names:
FDR
Related Businesses:
Consolidation Plus
Business Management:
Ms. Sara Vick, Director of Client Services
Mr. Bradford Stroh, CEO
Mr. Jeffrey Staley, Managing Partner
Mr. Andrew Housse, Principal
Ms. Rachel Ramey, Customer Service Manager
Number of Employees:
1671

Additional Contact Information

Principal Contacts
Ms. Sara Vick, Director of Client Services
Customer Contacts
Ms. Sara Vick, Director of Client Services
Fax numbers
Primary Fax: (650) 332-1515
Social Media
LinkedIn

Licensing information

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

Additional Information

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