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Business Profile

Computer Software

Kami Vision Incorporated

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Software.

Reviews

Customer Review Ratings

3.6

Average of 75 Customer Reviews

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Review Details

  • Sarah H

    Date: 10/09/2025

    I cannot reach this company by phone only email and they are going unanswered! ******. They charged me for two cloud plans. I'm requesting a refund for one of them. Sent them all the details that show the two different charges in two months. I cannot stop auto renew also!!! Spent too much time trying to track them down with no results. It's scary. Buyer beware.

  • Edward C

    Date: 10/04/2025

    I got charged $15.99 3 times today by your company when I did not subscribe for any of your services, Ive only used the free version I am not happy with being charged when I did not approve it and got charged not once not twice but 3 TIMES!!!

  • Salvatore C

    Date: 09/29/2025

    I purchased these cameras with the expectation that would be at least "Useable"". They are not. They are inundated with so many pop-up ads that you can't access your video feed when you need it. By the time you do, whatever triggered the detection is long gone. Once you do, the feed is interrupted every few seconds with pop-up ads that drop you into a click trap. Avoid these at all costs. It is a fraud. I purchased six of these useless cameras and they are now in the trash.

  • Darrell B

    Date: 08/26/2025

    The app and thus the cameras are pretty much useless because of the endless ads! If someone was breaking into your home, you would have to go through several ads before you could see anything live. I purchased our cameras and cloud should NOT be subject to this hyper ad harassment!.

  • Conrad P

    Date: 08/20/2025

    The app and thus the cameras are pretty much useless because of the endless ads! If someone was breaking into your home, you would have to go through several ads before you could see anything live. We purchased our cameras and should NOT be subject to this hyper harassment!.

  • Christopher C

    Date: 08/12/2025

    The app leads you to believe that cloud service is an option but in reality the app blocks service with continuous advertising till you purchase cloud, I had trespassing in my property and wanted to give video to police and couldn't retrieve videos, misleading app.

  • David K

    Date: 08/07/2025

    Absolute worst. I go on the app now and there are all ads. What if there was an emergency and I had to look on the camera right away. And when I finally get through to a camera and want to check another camera it goes to another ad. This used to be a good app now its dog sht! Never buy another camera from you ever

  • Alexander R

    Date: 07/31/2025

    Kami Cloud is a JOKE! I have a recurring subscription which i've been trying to cancel, which is not possible. They won't let you remove your card, cancel the recurring payment. Don't fall for their scam.

  • Michelle M

    Date: 07/26/2025

    This company are crooks. I have been trying to cancel my $25 month subscription since May 2025 apparently price went up since the year price expired. They ignored in the beginning and I have been emailing them ever since to cancel. They say they do but it was still active and taking money from my account. I emailed them many times and their reply is we cannot refund your money because your subscription has expired but we can refund the previous month. Still active and taking money from the account in July. I finally sent an email stating I will contact BBB and my bank if they do not cancel and refund my money since May. Now they sent an email stating they will cancel my subscription and refund my last deduction. We will see. I havent used my cameras for months. Once this is final in the trash the cameras go because I wouldnt want someone else to go through this.

  • Bill F

    Date: 07/17/2025

    Have had their cameras for years, recently they forced long ads before I can even look at my home live and took away the short previews they used to sell the cameras. Now you cannot reach the service number, ever and the support website has so many emails it bounces new ones. Obviously the company is failing.

Kami Vision Incorporated is NOT a BBB Accredited Business.

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