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Business Profile

Web Hosting

ClustrMaps.com

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 58 total complaints in the last 3 years.
  • 7 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:10/20/2022

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company's negligence in providing all of my personal information for anyone to see without my knowledge or consent has caused: 1. Strangers calling the ************ they have listed (which belongs to someone else! ) contacting me ( via email) to advise me that my identity has been compromised 2. Perverts showing up to my home 3. Some lady has been using my email address and home address to place online orders 4. Some guy is using my email address on PayPal and that's just the tip of the iceberg! How a company so disgusting and negligent can still operate is beyond my comprehension! I want any and all information on their site regarding my existence removed immediately! Because of them I now have to retain an attorney to recover my financial losses due to their negligence!

  • Initial Complaint

    Date:10/18/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    There is no reason why my address, age, and family members names should be available on this site. And to have them remove it, they require more of your personal contact information. Why hasnt this been shut down?

  • Initial Complaint

    Date:10/08/2022

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This is a Cease and Desist Order and Request , You are to remove all of ************************* and *********************** information off your site. You are to stop all defamation of **** character and libel and reputation, there's a civil lawsuit on this matter in court for Oct 18th 2022 and ********************** is investigating the matter of identity theft and fraud and slander with false information on ************************* and ***********************. Failure to comply will result in criminal charges being filed against your company.

  • Initial Complaint

    Date:09/29/2022

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    There is an unlawful detainer order is no longer the case and further more my privacy is violated. Please remove the information immediately or my legal team will *** for damages. Clustrmaps, Trellis law as well as ****** has distorted the scope of the Freedom of information act. My very important and sensitive court documents have been published by them on and any other search engine. These sensitive court documents can be accessed simply by typing my name or my family's name. Many of these documents include sensitive information like:Name, Date of birth, Address (current or past), Case information such as: Accidents injuries,arrests/prosecutions and lawsuits including settlement amounts. PUBLICLY POSTED THE ***** LIMITS HOW THEY USE THIS INFORMATION. WHEREAS IT MAY CAUSE A DISRUPTION WITH REGARD TO SAFETY OR WELL BEING TO ME. MY LIVELYHOOD HAS BEEN PLACED AT RISK. AND NOW MY ENEMIES KNOW WHERE I LIVE BECAUSE OF THESE PUBLIC POSTS. THE FREEDOM OF INFORMATION ACT DOES NOT COMPROMISE WITH THESE TYPES OF PRIVACY. THE ***** OF LAW HAS BEEN VIOLATED. MY FAMILY HAS BEEN NEGLIGENTLY AND GROSSLY PLACED AT RISK. *********** HAS GIVEN THE GENERAL PUBLIC ACCESS TO DOWNLOAD MY PERSONAL DOCUMENTS. PLEASE REACH OUT TO TRELLIS LAW, AND HAVE MY CASES AND IT'S DETAILS REMOVED FROM PUBLIC SEARCH ENGINES. CERTAIN RECORD MUST BE REDACTED/AND/OR TOTALLY REMOVED TO PROTECT MY SAFETY AS A CRIME VICTIM. NOW I'VE BEEN VICTIMIZED AGAIN THROUGH PUBLIC VENUE BY A LAW FIRM THAT HAS TRAGICALLY DISTORTED THE **** PLEASE INVESTIGATE MY COMPLAINT **********, AND PLEASE MAKE EVERY EFFORT POSSIBLE TO HAVE MY SENSITIVE DATA REMOVED. THANK YOU.

  • Initial Complaint

    Date:09/29/2022

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    There is an unlawful detainer order is no longer the case and further more my privacy is violated. Please remove the information immediately or my legal team will *** for damages. Clustrmaps, Trellis law as well as ****** has distorted the scope of the Freedom of information act. My very important and sensitive court documents have been published by them on and any other search engine. These sensitive court documents can be accessed simply by typing my name or my family's name. Many of these documents include sensitive information like:Name, Date of birth, Address (current or past), Case information such as: Accidents injuries,arrests/prosecutions and lawsuits including settlement amounts. PUBLICLY POSTED THE ***** LIMITS HOW THEY USE THIS INFORMATION. WHEREAS IT MAY CAUSE A DISRUPTION WITH REGARD TO SAFETY OR WELL BEING TO ME. MY LIVELYHOOD HAS BEEN PLACED AT RISK. AND NOW MY ENEMIES KNOW WHERE I LIVE BECAUSE OF THESE PUBLIC POSTS. THE FREEDOM OF INFORMATION ACT DOES NOT COMPROMISE WITH THESE TYPES OF PRIVACY. THE ***** OF LAW HAS BEEN VIOLATED. MY FAMILY HAS BEEN NEGLIGENTLY AND GROSSLY PLACED AT RISK. *********** HAS GIVEN THE GENERAL PUBLIC ACCESS TO DOWNLOAD MY PERSONAL DOCUMENTS. PLEASE REACH OUT TO TRELLIS LAW, AND HAVE MY CASES AND IT'S DETAILS REMOVED FROM PUBLIC SEARCH ENGINES. CERTAIN RECORD MUST BE REDACTED/AND/OR TOTALLY REMOVED TO PROTECT MY SAFETY AS A CRIME VICTIM. NOW I'VE BEEN VICTIMIZED AGAIN THROUGH PUBLIC VENUE BY A LAW FIRM THAT HAS TRAGICALLY DISTORTED THE **** PLEASE INVESTIGATE MY COMPLAINT **********, AND PLEASE MAKE EVERY EFFORT POSSIBLE TO HAVE MY SENSITIVE DATA REMOVED. THANK YOU.

  • Initial Complaint

    Date:08/25/2022

    Type:Delivery Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Googled my landline number and discovered my personal info listed on Clustr Maps. It erroneously shows my landline number for three individual that I do not know. One of whom has my number as one of their primary number and their residence is within five miles of my residence. This is very troubling.

  • Initial Complaint

    Date:08/11/2022

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I googled my name and found that the website, Clustrmaps.com has published my name/DOB/my address along with a map to my home/my phone number and the names of my family members. This is not acceptable. I did not give this website permission to publish my private information.I am a retiree from the Criminal Justice field and I have dealt with convicted felons who could want to do me harm. I fear for the safety of myself and my family knowing that with the aid of this website someone could drive to my home and do me and my family harm. I also believe all my person information on display could aid in identity theft. I want my private information removed from this site. This is an invasion of privacy.

  • Initial Complaint

    Date:08/10/2022

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    The house next door is up for sale they talked about us but we are first owners still here.. all info is wrong and also clustmsps .com have so much wrong dealing with 197 Diamond .. I hate to see lies .. I honor my credit and this is awful.. dont know where those two gif info but its wrong in so many ways I want it removed or corrected they can contact me in both 199 and 197 .. hubbby bought 197 but never lived there. We sold in ****zz crazy

  • Initial Complaint

    Date:08/05/2022

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I tried to have them remove information that is incorrect through their website. Instead of removing the information they blocked my IP address from accessing their site anymore. I only made one request. Rather than fixing their data when requested, they would rather block users who complain. There really is no way to actually appeal a block, since I can't actually access the site anymore to find their contact information.

  • Initial Complaint

    Date:07/25/2022

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I googled my name and saw this website (https://clustrmaps.com) contains all of my personal information including my address, birthday, phone number, and email. I did not consent to have my information published. This is unacceptable. This leaves my information at risk for someone to steal my identity and should not have been published.How do I get my personal information cleared from a website, without risking I am speaking with a scammer and they obtained more information from me.Thank you,

ClustrMaps.com is NOT a BBB Accredited Business.

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