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Business Profile

Financial Services

Affirm.com

Headquarters

BBB Accredited BusinessA+Rated by BBB
Visit Website(855) 423-3729Write a Review

About

Important information

  • Customer Complaint:
    BBB's file for Affirm opened in February 2013. A review of
    complaints was completed in June 2026.  BBB encourages consumers review
    Affirm’ s  Terms of Service,
     How it works and
     visit the help center https://helpcenter.affirm.com/s for information about disputes and refunds.

Overview

Headquarters

Affirm.com

650 California St Fl 12

San Francisco, CA 94108-2716

View Service Area

Find a Location

Affirm.com has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Please enter a valid location.

    BBB Accreditation & Rating

    Affirm.com is BBB Accredited.

    This business has committed to upholding the BBB Standards for Trust.

    Why choose a BBB Accredited Business?

    Join Trusted Businesses

    Become BBB Accredited

    About This Business

    Affirm is a smarter way to pay over time. Shop pretty much anywhere and pay at your own pace without any fees, so you can get the things you love without breaking your budget.

    BBB Accredited Since: 3/16/2020

    Years in Business: 14

    Products and Services

    Affirm Card, Apple Pay integration, Buy now pay later, Debit card services, Payment plans, Shopping financing, Virtual card

    Business Details

    Local BBB:
    BBB serving the San Francisco Bay Area and Northern Coastal California
    BBB File Opened:
    2/26/2013
    Business Started:
    5/14/2012
    Business Incorporated:
    6/11/2012
    Type of Entity:
    Corporation
    Alternate Names:
    Affirm Loan Services, LLC
    Paybright
    Affirm, Inc.
    Related Businesses:
    PayBright by Affirm
    Business Management:
    Brandolph Tica
    Daniel Rodriguez
    Number of Employees:
    2100

    Additional Contact Information

    Customer Contacts
    Brandolph Tica
    Daniel Rodriguez
    Additional Email Addresses
    Customer Service: Email this Business
    Social Media

    Licensing information

    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

    BBB records show a license number of 60DBO-111681 for this business, issued by California Department of Financial Protection and Innovation . The expiration date of this license is 2/15/2027.

    California Department of Financial Protection and Innovation

    2101 Arena Boulevard

    Sacramento CA 95834

    866-2752677Website

    Additional Information

    Payment methods
    • Check
    • Debit Card
    • Credit Card
    Affirm accept Debit Card, ACH, Check and/or Money Order. Credit Cards are not accepted on loan repayment. 
    Other Resources
    California Department of Financial Protection and Innovation
    2101 Arena Boulevard
    Sacramento CA 95834
    Phone Number: (866) 275-2677
    https://dfpi.ca.gov/
    [email protected]
    Commodity Futures Trading Com.
    Lafayette Center,1155-21st St. N.W.
    Washington DC 20581
    Phone Number: (202) 418-5080
    http://www.cftc.gov
    Nationwide Mortgage Licensing System/NMLS
    1129 20th Street, N.W., 9th Floor
    Washington DC 20036
    Phone Number: 1-855-665-7123
    http://mortgage.nationwidelicensingsystem.org/Pages/default.aspx
    Business Categories
    Financial Services, Loans

    Latest Reviews

    • Melissa F

      "This has been the worst shopping experience of my life. I WILL NEVER RECOMMEND THIS CRAPPY COMPANY TO ANYONE." ... Read full review

    • Jonathon P

      "Avoid these scammers like the plague. They'll take your down payment, then decline the total transaction at checkout, and hold your money hostage until they might give it back." ... Read full review

    • Justin E

      "my loan kept getting denied through an app purchase even though REMOVEDpreviously been able to make big loans through the app just a year ago, now Im left in the dark calling in circles to affirm and no response to my issue yet. The app says cannot verify identity and nothing has worked yet."

    View all Reviews

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    When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.