Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Calm.com, Inc. has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Calm.com, Inc.

      140 2nd St Fl 3 San Francisco, CA 94105-3731

    • Calm.com, Inc.

      2 Mint Plaza, Unit 604 San Francisco, CA 94103

    Business ProfileforCalm.com, Inc.

    Apps
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 4 Customer Reviews

    Customer Complaints

    29 complaints closed in last 3 years

    10 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Calm.com, Inc. has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Calm.com, Inc.

        140 2nd St Fl 3 San Francisco, CA 94105-3731

      • Calm.com, Inc.

        2 Mint Plaza, Unit 604 San Francisco, CA 94103

      Location of This Business
      140 2nd St Fl 3, San Francisco, CA 94105-3731
      BBB File Opened:
      4/7/2017
      Years in Business:
      12
      Business Started:
      5/4/2012
      Business Incorporated:
      5/4/2012
      Type of Entity:
      Corporation
      Number of Employees:
      14
      Business Management
      • Mr. Alex Tew, Co-CEO
      Contact Information

      Principal

      • Mr. Alex Tew, Co-CEO
      Additional Contact Information

      Email Addresses

      Customer Complaints

      29 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/30/2024

      Complaint Type:
      Billing Issues
      Status:
      Unanswered
      Ruined credit I received a notice from *********** that my credit was-29 . Well, after explaining I have never use that card, it made me lie awake all night. Those numbers are the same as my house payment. When I called today, they said you guys have to straighten it out. I noticed the house payment is in my husbands name (he recently passed) I think I am being scammed. The lady today said my payment is zero. Please help

      Customer Reviews

      4 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Shlima B

      1 star

      04/01/2022

      I was charged twice in 2021 so instead of a refund my subscription was extended to 2023 which I was ok with. I was charged yet again this month. I asked for a refund and showed all of the charges and the screen sorry that my subscription was extended an extra year last year, which they said no to, then said they said yes but didn't and then didn't put in for the refund so I filled a dispute with my cc company and now they shut my subscription. This is ridiculous and they don't have a phone number. What a ****.

      Local BBB

      BBB serving the San Francisco Bay Area and Northern Coastal California

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.