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Reviews

This profile includes reviews for JustAnswer's headquarters and its corporate-owned locations. To view all corporate locations, see

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JustAnswer has 2 locations, listed below.

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    Customer Review Ratings

    3.64/5 stars

    Average of 8,767 Customer Reviews

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    Review Details

    • Review fromBonnie S.

      Date: 09/06/2022

      5 stars
      ****** was more than helpful .. I swear hes a magician .. with very little description of the problem he diagnosed it to be a sensor problem & yes it was !! Ill definitely be seeking him out again .. thanks my new friend . Have a fabulous week -****** w/Kia

      JustAnswer

      Date: 09/07/2022

      I will pass your feedback to ****! Thanks for sharing your experience and come back when you have more questions. :)
    • Review fromNicolle S

      Date: 09/06/2022

      5 stars
      This was the best way to speak with a vet! ************** help our ****** quickly and was so caring. I highly recommend this service and will use it again in the future. Thank you!

      JustAnswer

      Date: 09/07/2022

      Awesome, appreciate the recommendation!
    • Review fromGary C

      Date: 09/06/2022

      5 stars
      Great service. Our ice maker in our Whirlpool refrigerator/freezer was not working, so *******, the tech, helped us step by step through the process.Hooray for Tech *******. All is well.Thanks.************

      JustAnswer

      Date: 09/07/2022

      You're very welcome!
    • Review fromBert M

      Date: 09/06/2022

      5 stars
      It was very very helpful. Holiday weekend and I needed vet advice. Really great service.

      JustAnswer

      Date: 09/07/2022

      Appreciate you sharing your experience. Yes, we are here to help you 24/7. Let us know if you have more questions in the future.
    • Review fromShirley S.

      Date: 09/06/2022

      4 stars
      Got correct answer and did not have to wait online very long. Review will depend on amount charged to card. If it is as I was told it is very reasonable. Thank you.

      JustAnswer

      Date: 09/07/2022

      You're welcome! I am glad you had a great experience. Please let us know if any issue comes up with the price. If so, you can contact me directly at *********************************** ********************.
    • Review fromBrad S

      Date: 09/06/2022

      5 stars
      Very helpful. I was able to find the problem and understand the system a lot better.

      JustAnswer

      Date: 09/12/2022

      Appreciate you sharing your feedback. Have a great day!
    • Review fromWayne D

      Date: 09/06/2022

      4 stars
      i did not like the fact it show just $1.00 for help but then to get it was $28.00, very misleading!!! Once I got it while a bit slow the person helping me was able to get to the problem with my mower and was fixed in no time. It did save me a lot of money that would have been spent on parts that were not bad.

      JustAnswer

      Date: 09/07/2022

      Hello *****,Thank you for giving us the opportunity to assist with your concern today. I'm glad to hear that you saved money using our site!I have refunded the membership fee which cancels your membership. Please let us know if we can assist you further. ***************, JustAnswer ************* For further assistance please contact us here:********************************** or *******************
    • Review fromDenise W

      Date: 09/05/2022

      5 stars
      ******************* helped me through the early morning hours after my dog over consumed a supplement. She investigated and assured me the consumption was not toxic and he should be ok. She followed up with me throughout the night and was super caring. A lot better than waiting for poison control to respond.
    • Review fromTD Z

      Date: 09/05/2022

      5 stars
      I have used this service four times. Their professionals have been knowledgeable and very responsive. I did not always get the answers I wanted, but I did get what I needed! Strongly recommend.

      JustAnswer

      Date: 09/07/2022

      We appreciate your business and are so glad that the JustAnswer Experts have been so helpful. Please continue to come back. We are here to assist you!
    • Review fromSteve O

      Date: 09/05/2022

      5 stars
      Very helpful - JustAnswer addressed our ** dryer issue, sent us 2 links, one to show exact part and part number needed to fix this issue, and one link to a ******* video to show us all of the steps to do the repair ourselves. He even warned us that there would some 'slight' differences which helped us a lot when we encountered these. Everything went fairly smoothly and our ** dryer is now running again! Definitely recommend them!!

      JustAnswer

      Date: 09/07/2022

      Thank you for the recommendation! Please let us know when you have questions in the future,

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