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Business Profile

Ecommerce

Greentoe

This business is NOT BBB Accredited.

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Reviews

Customer Review Ratings

2.68

Average of 19 Customer Reviews

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Review Details

  • Kristen D

    Date: 06/04/2025

    Just received a brand new 32in ******* for a small space. We saved $100 and it was delivered in less than a week. I was skeptical, but all went well! It was a day late because of delivery issues. We didnt have to interact with costumer service.

  • Deon T

    Date: 05/10/2025

    Stay away from this company. I bought a 75 inch **** A95L and tried to cancel the order for the Bravia 9 a couple days after placing the order as I realized the vast number of windows would cause a reflection on the former. I was unable to get ahold of anyone using Greentoe's toll free number. I went to great lengths to send emails. I refused to sign for the shipment and had the shipping company return the product. Two days later a combative drill sergeant from Beach Camera called to inform me 'there might be a restocking charge.' Might sounds arbitrary. Is there or isn't there a restocking charge? I don't know how they determine when to apply a restocking fee when someone suggest 'might.' Had I known Green Toe or Beach Camera would deduct over $300 from my $3600 I would have bit the bullet and kept the tv. To add insult to injury, it took over a month from when the funds were deducted from my ****** account to receive a partial refund. It seems like I loaned Green Toe/Beach Camera the money. In the end Green Toe/Beach Camera lost valuable customers as I was the proverbial sacrificial lamb. My brother and friend were each going to purchase ******** of their own via Green Toe. I beg them to stay away and patronize a legit establishment like ****** or Best Buy. Saving a couple bucks isn't worth the headache and deceit. If one has buyer's remorse one can return the product in reasonable time to a legit outfit, not Green Toe/Beach Camera. Please for heaven's sake, stay away from this outfit Green Toe/Beach Camera. PLEASE, PLEASE, PLEASE!!! Their return policy is a scam

  • Dante W

    Date: 02/27/2025

    I actually was terrified at first to use this company because of all the bad reviews I seen on BBB, but I decided to take the chance and I must say I had a very pleasant experience, I purchased a ** G4 77 inch, and a ** SG10TY Soundbar both came brand new unopened undamaged and faster than the date that the shipping company provided me. I had a great experience and will definitely use Greentoe again in the future I saved at least $1500.00 using Greentoe than I would have if I ordered through ******* or other major retailers.

  • Cory U

    Date: 01/14/2025

    Bad Experience. They don't have a way to cancel an order and force you to reship a product with a 20% restocking fee.

  • JEFF W

    Date: 09/16/2024

    JEFF W

    Date: 09/16/2024

    Horrible Horrible Horrible!!!! I have tried twice to have a non damaged item delivered. It appears ** is trying to dump their damaged items through this vendor! The item is indeed new, but the two they tried to deliver were dented in the bottom corner. Stay away from this website, pay the extra money and buy from merchant direct!!

    Greentoe

    Date: 09/17/2024

    Hi ****,

    I'm very sorry for the hassle. I do want to clarify that Greentoe is a marketplace. We connected you with a highly regarded and authorized retailer and that retailer treated you just like they would any other customer. Unfortunately items do get damaged during shipment but this is not in our control. The very same thing could happen if you went direct to a retailer. We do apologize that this happened to you but items getting damaged during shipment is unfortunately something that happens from time to time and is not in our control. We do make sure you get a brand new item from an authorized retailer, and that's what we did. 

  • Steve M

    Date: 09/15/2024

    Steve M

    Date: 09/15/2024

    My Offer was accepted immediately and GT claims item will ship within 2 days. Item never shipped, GT has a phone number but never answers the phone. They have an email and they don't respond. Item just says "processing ". I emailed them to give me the retailer so I can cancel and they don't reply. I emailed GT to cancel and they don't reply. AVOID GREENTOE.

    Greentoe

    Date: 09/17/2024

    Hi *****,

    I'm sorry for the trouble but our records indicate that we sent you an email informing you that your payment information wasn't going through and we needed additional information and/or a different payment method. We sent that email within 24 hours of your offer being accepted. You never replied to that email. You then sent a separate email to us on 9/13 and we replied within 20 minutes of that email.You then responded and asked for the order to be canceled, which we did right away. You were never charged. Again, we are sorry for the hasle but we did contact you in a timely manner and responded to your email right away. 

  • Tim W

    Date: 12/18/2023

    I read the reviews beforehand. Knowing that the majority would be negative since most folks don't bother when they're not disgruntled, I saw what I expected. Taking that as well as other reviews into consideration, I opted to go with Greentoe. The $600 savings was too tempting and I saw enough positive reviews elsewhere to have faith. Yes they use freight shipping to generate some of that savings but in the end their service worked as advertised for me. My 83" ** OLED is stunning and I've registered the warranty with the seller. I will advocate GT to folks I know.

  • Sameh S

    Date: 12/16/2023

    I oredred a kitchen Aid Refrigerator and frankly was a bit nervous since this was the first time I've used this service. It took 3 weeks for the ref to arrive. It was brandnew and I am totally satisfied. All was good and I saved a $1,000.

  • Kenneth H

    Date: 11/23/2023

    Thank God we have BBB so we can identifie the bad and untrustworthy businesses that are misleading people who are trying to save a little bit of money.

  • Amir S.

    Date: 08/03/2023

    I ordered a **** 83" OLED TV with Greentoe at a price which was about $1200 less than retailers like Best Buy with sale price. I was very skeptical about as to whether they are legit, or the unit is used or returnee. However, they exceeded my expectations. When I ordered on Sunday, the site said the item will ship within 1-2 business days. It was shipped on Monday and got a message that it will be delivered August 7th. I had few questions so I contacted their customer support through email. Their response was super fast and answered my questions within 30 minutes. My TV was actually delivered yesterday August, 2nd, 5 days earlier than scheduled and it is brand new and in excellent shape. I surely recommend GreenToe

Greentoe is NOT a BBB Accredited Business.

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