Skip to main content

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Manage Cookies
Find local businesses
Share
Business Profile

Computer Software

Hemlane, Inc.
BBB Accredited BusinessA-Rated by BBB
Visit Website(855) 720-0224Email BusinessWrite a Review

About

Overview

Hemlane, Inc.

San Francisco, CA 94103-3807

View Service Area

BBB Accreditation & Rating

Hemlane, Inc. is BBB Accredited.

This business has committed to upholding the BBB Standards for Trust.

Why choose a BBB Accredited Business?

BBB Rating

A-

Reasons for rating

  • 20 complaint(s) filed against business
More InformationHow are BBB ratings calculated?

Join Trusted Businesses

Become BBB Accredited

About This Business

Hemlane, Inc. offers a property management software to help owners, property managers, and rental property agents manage, organize, and publicize long-term rental properties; it also permits tenants to apply online for rental properties, make online payments and request maintenance and repair assistance. 

BBB Accredited Since: 11/24/2025

Years in Business: 11

Business Details

Local BBB:
BBB serving the San Francisco Bay Area and Northern Coastal California
BBB File Opened:
8/20/2018
Business Started:
2/9/2015
Business Incorporated:
2/9/2015
Type of Entity:
Corporation
Business Management:
Ms. Dana Dunford, CEO/Owner
Number of Employees:
40

Additional Contact Information

Principal Contacts
Ms. Dana Dunford, CEO/Owner
Customer Contacts
Ms. Dana Dunford, CEO/Owner
Additional Email Addresses
Primary: Email this Business
Additional Websites
thumbtack.com/ca/san-fran...
Social Media

Additional Information

Payment methods
  • ACH
  • American Express
  • Debit Card
  • MasterCard
  • Visa
  • Credit Card
Refund and Exchange Policy
 
Business Categories
Computer Software, Property Management, Commercial Property Management, Marketing Software

Latest Reviews

  • Mar F

    "Excellent customer service Great staff very organized always available when needed"

  • Tracee L

    "Our start was a little bumpy. It seemed that the coordinators were not as responsive to tenants needs as we liked." ... Read full review

  • Lee L

    "This team was very tuned into fixing the problem with my dryer."

View all Reviews

Frequently asked questions about Hemlane, Inc.

  • Is Hemlane, Inc. BBB Accredited?

    Yes, Hemlane, Inc. has been a BBB Accredited Business since November 24, 2025.

  • What is the BBB rating of Hemlane, Inc.?

    Hemlane, Inc. has an A- BBB rating. Ratings run from A+ to F and are BBB's opinion of how a business is likely to interact with its customers, based on complaint history, transparency, and available public data.

  • How many complaints does Hemlane, Inc. have on BBB?

    Hemlane, Inc. has 20 complaints filed with BBB in the last 3 years, 10 of them in the last 12 months.

  • How many customer reviews does Hemlane, Inc. have on BBB?

    Hemlane, Inc. has 18 customer reviews on BBB.

  • How do I file a complaint against Hemlane, Inc.?

    You can file a complaint against Hemlane, Inc. on BBB.

  • What does Hemlane, Inc. do?

    The BBB Business Profile for Hemlane, Inc. describes the business as follows: Hemlane, Inc. offers a property management software to help owners, property managers, and rental property agents manage, organize, and publicize long-term rental properties; it also permits tenants to apply online for rental properties, make online payments and request maintenance and repair assistance. Business category: Computer Software.

  • How long has Hemlane, Inc. been in business?

    Hemlane, Inc. has been in business for 11 years, since 2015.

BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles. As a matter of policy, BBB does not endorse any product, service, or business. Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.