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Business Profile

Computer Software

Discord, Inc.
BBB accredited business seal
BBB Accredited BusinessNRRated by BBB

Reviews

Customer Review Ratings

1.01

Average of 55 Customer Reviews

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Review Details

  • Joshua B

    Date: 08/31/2025

    I was banned two months ago because i made a joke about being 11 years old because me and my buddies were joking around, i am 15 years old turning 16 next month and i cannot get my account back because i do not have a id or the other requirements and i cannot get it back my username was joshuadagod and yes why it is a stupid and username a 11yo would use i made it during covid and stuck with it 0/10 wouldnt recommend discord

  • Matheus L

    Date: 08/23/2025

    My account was banned on March 29, 2025, with no information provided about which message or action caused the ban. I submitted multiple support tickets, but all were automatically closed without any human response. Attached evidence includes a screenshot of the ban and a ticket that was ignored, followed by an automatic response from the ************** team.This experience shows a lack of transparency and proper communication from the company. I hope future users have clearer support and explanations for any account actions.

  • Evan R

    Date: 08/21/2025

    I can't use Discord anymore because I was falsely banned. I tried telling them many times to lift the ban, but they would rather ignore my problems and get away with it. All the other people have this problem as well, not just **** tried to get my account back, but seeing how they don't give second chances or unban people that were falsely banned, refuse to fix the huge crisis happening right now, and always use AI to do their job, tells me that they don't value their community well.Discord is aa_raiden_mk before I got banned. It's not even my first account, by the way. Back in 2022, my first account got compromised because I clicked on a scam link, on purpose, and I ended up changing the email before I abandoned it. I tried to get it back, but Discord did nothing about ***** this rate, Discord will eventually shut down in less than 50 years.

  • Garrett L

    Date: 08/12/2025

    Created a secondary account for testing guild setup. Account required a phone number, so I added my mobile (which removed it form my main account). The account was immediately banned/disabled before I could ever log into it (my main also has zero strikes on it in its lifetime outside of the chargeback request I submitted as a result of this incident).I could no longer use my main account in some community servers, then later at all. It went so far as to even prevent me from managing my ***** subscription (had since 2018). I cut a support ticket back in December of 2024 and have yet to even hear back for any proper support on this to get my second account re-enabled so I can remove my number on it and place on my main, paid account.I've since used an alternate number to regain access to my main account, and have since canceled all Nitro subscription/boosts. This expires in September. I will not be renewing Nitro again as a result of lack of any support for this issue for the past 8 months.

  • James C

    Date: 08/01/2025

    I had received a community guidelines strike, and they refused to elaborate on what I did to break the rules beyond stating that I committed copyright infringement, without telling me whose copyright I broke, or even what the infringing content was!If there is enforcement for rules, individuals should be adequately informed of their charges!

  • Arda Can D

    Date: 07/31/2025

    A while ago, my Discord account was permanently suspended for an unrelated matter due to a false report. I have important data on my Discord account, but I can't access it right now. The reason for my suspension was listed as "child abuse," but the message that led to my ban didn't mention anything related to it. Furthermore, the message is approximately three months old. I'm complaining about the unnecessary closure of my account. I've filed an appeal, but I haven't received a response yet. I request that my account be reinstated as soon as possible.

  • Theodore M

    Date: 07/15/2025

    Sadly, I was suspended for having only a single conversation with my friends because the meme and video from ******* I send might have been classified as violating child safety even though, it is a just a fake child doll with diaper having a stunned face and etc from ******* that I know is not violating any rules. I have not violated anything but their system need to be fixed and improved I believe no privacy is being kept because I should have a private conversation with my friends and I think it is unfair that I get a sudden suspension without being notify or clarify if something isnt right, it automatically log me out of my account and couldnt log back in then a suspension appear. The bot system is also not good at assisting because when I need help it only send an automatic reply that my account will not be reinstate. I believe discord can do better with privacy factor because the whole point is the conversation that I have with my friend is being monitored unjustly, even when the conversation is purely a joke and has no bad intention and I have never ever violate any rules against the community, never harm any other **********, I lose all the conversation and friends that I have on discord, all the memories and good moment that I made, and the servers where I have build connections with people, it is all lost just because I was falsely accused of violating the rules when I have only talked to my friends.I repeat talking to my friend! this is very disappointing because I think i have no privacy anymore talking on discord and yet I was also accused because of the falsely detecting system that blame me for a violation that I have never done.

  • Izaiah W

    Date: 06/29/2025

    They have banned me from their platform despite me being on it for 6 years. I was falsely banned due to being mass reported and despite my ban message making zero sense, their AI support system seems to think that I am a danger to child safety. I have tried several times to get unbanned but they still refuse to have a human being look at my case.

  • Troma F

    Date: 06/19/2025

    This company holds no moral compass for what is shared between clients.- Animal Abuse, Sexual Abuse, Female abuse. Child Abuse, Racist Content. I could go on and on. My Children have had access to Discord. What an unraveling program to society. I saw three illegal transactions in video form in one thread. (Animal Abuse, SeXual Abuse, Physical Abuse) DONE - DONE - DONE Why are they allowing illegal content At least Fbook is policed.The gutter of applications. Please keep Your kids away from these programs. Not Safe!!!!!

  • Robin G

    Date: 06/18/2025

    Banned my boyfriend for false reasons. Won't let him get his account back after he appealed. Sitting less than 5 feet away I'd think I'd know if he was doing what they said he was.

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