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Business Profile

Computer Software Developers

Grammarly, Inc.

This business is NOT BBB Accredited.

Find BBB Accredited Businesses in Computer Software Developers.

Reviews

Customer Review Ratings

1.12

Average of 52 Customer Reviews

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Review Details

  • Alexander M.

    Date: 10/21/2022

    Purchased and used product heavily for 1 year, but then switched career paths and no longer needed it. My renewal date came up without me realizing and saw I was charged for another year. When I messaged support explaining my situation, ******* helped me out with a refund on my accidental renewal. I will 100% be using Grammarly in the future and I have already recommended it to a prior coworker of mine.

    Grammarly, Inc.

    Date: 11/04/2022

    Hello! We conducted an internal investigation of the case in question and located the email correspondence between our representatives and yourself. For your reference, the incident number is 4494759."Please be advised that when you subscribed to our service, you agreed to our **************** and License Agreement, which states that ********************** subscriptions automatically renew until they are canceled, and subscriptions that aren't canceled before the start of a new billing cycle will be charged for a new subscription period. We have already refunded the renewal payment, and the refund will appear on your credit card within the next 10 business days. Please do not hesitate to contact us should you have further questions, comments, or requests. Grammarly Support team

  • C J.

    Date: 10/12/2022

    They falsely advertise 12 USD a month, but that's for the 144 Lump sum each year, not everyone especially broke COLLEGE STUDENTS have the money for that. They are extremely deceptive.

    Grammarly, Inc.

    Date: 11/04/2022

    Hello! We conducted an internal investigation of the case in question, and we could not trace any correspondence between our representatives and yourself, indicating that you did not attempt to resolve this issue with our side directly. The email address that you provided did not pull up a paid account in our system. We ask you to contact Grammarly's customer support by submitting a request at https://gram.ly/cbbHTB5 or sending an email to *********************************** This will allow us to further investigate the issue and provide a resolution. Please do not hesitate to contact us should you have further questions, comments, or requests. Grammarly Support team

Grammarly, Inc. is NOT a BBB Accredited Business.

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