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Business Profile

Training Programs

Origin Code Academy

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 1 complaint in the last 3 years.
  • 0 complaints in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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Complaint status

Complaint type

  • Initial Complaint

    Date:02/09/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I got an email stating the my subscription would auto renew. I logged in and cancelled my auto renewal when I got the email because I have not used this service in over 6 months. They now have charged my credit card REMOVEDon January 25th, REMOVED. They have a strict no-refund policy and will not refund it. They seem to have no record that I cancelled my subscription despite the fact that I confirmed it was cancelled on my account page. I have attached a screenshot of my cancellation confirmation from cancelling AGAIN just now. This is the same confirmation I saw last time I cancelled it. I bought this "subscription" at the student rate while I was in college with no intention of using it after college. They also doubled the rate they had previously charged me. This is criminal and they need to refund my money.

BBB Accreditation: None

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When considering complaint information, please consider the company's size and volume of transactions. Note that the nature of complaints and a company’s responses to them are often more important than the number of complaints. BBB Business Profiles generally cover a three-year reporting period.