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Business Profile

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The Doc Pros

Reviews

This profile includes reviews for The Doc Pros's headquarters and its corporate-owned locations. To view all corporate locations, see

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The Doc Pros has 3 locations, listed below.

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    • The Doc Pros

      501 W Broadway Ste 800 PMB 311 San Diego, CA 92101-3546

      BBB accredited business seal
    • The Doc Pros

      4231 Balboa Ave # 1010 San Diego, CA 92117-5504

      BBB accredited business seal
    • The Doc Pros

      501 W Broadway Ste 800 San Diego, CA 92101-3546

      BBB accredited business seal

    Customer Review Ratings

    2/5 stars

    Average of 13 Customer Reviews

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    Review Details

    • Review fromAlesia P

      Date: 08/29/2023

      2 stars
      I entered into a contract with the doc pros and prior to the 5 day grace ****** I attempted to cancel at this point its getting the 5 days and still no response from them. I just want to cancel.

      The Doc Pros

      Date: 08/30/2023

      We have cancelled this consumer on 8/23/23 when she requested to cancel. We sent a SMS confirming cancellation and a email on 8/28/23 confirmnig cancellation. This person keeps calling requesting a update but they are cancelled. No payments have been made and this client is cancelled since 8/23/2023.
    • Review fromMarie P

      Date: 07/11/2023

      1 star
      They are a fraud. Take your money and never paid toward anything. Told me they would only pay when I got notice I was being sued. I cancelled and ask for refund of some money due to they never paid anything out of what they received. I was told I would not get refund because of the safety they provided. What safety???Wait till I get sued to do anything.No this company just took/stole my money for nothing. Nothing but scammers.

      The Doc Pros

      Date: 07/12/2023

      Hello - We appologize for the inconvince as The Doc Pros is a servicing company that you requested assistance and you decided to cancel mid program. We have spoken to you multiple times and you have been sent many correspondence regarding The Doc Pros so I am sure that you were fully aware on how the program works. We will review your file once again and contact you if a refund is issued. Again we appologize for the confusion that you seem to have.
    • Review fromJennifer D

      Date: 06/21/2023

      1 star
      Your service is a fraud you tell people one price and charge another after they sign up for your services

      The Doc Pros

      Date: 06/22/2023

      We are sorry that you may have had some confuson. Your payment amount has never changed and you have never made a payment to The Doc Pros. We will cancel your account as it seems this program is not the best fit for you.

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