Business ProfileforThe Doc Pros

I hired this business in October 2022 to help me with debt after I left my marriage and was a single mom trying to make my own way. Our business was on the brink of bankruptcy, so I did not have money to pay my credit cards off. I desperately wanted a clean slate and had used a debt relief program in my early 20's, and thought this program was similar. I was told by the Doc Pros agent that they would enroll me in their debt validation program, but I would need to stop paying my credit cards. I had a really hard time with this since my credit score was over 800 and I had ALWAYS paid my bills on time. She told me it was part of their program and my score would be repaired at the end of the program. I diligently researched this company before signing up and saw their grade on BBB was A and then also saw that the law group they work with also had high ****** ratings. When I signed up, I spoke with *************** of L.A. and was confident in the program since I was speaking to lawyers who were very reassuring. I paid the Doc Pros over $5k thinking I was paying for legal assistance, but they have not helped me but made my situation worse since I now have a credit score that is barely over 600. In April 2023, the agent who signed me up contacted me and told me this company was a scam, and told me to ask for a refund. I was also contacted by a manager from The Doc Pros the next day, who assured me the program was still good and their former employee was spreading false information. I then had one of my credit card companies file a judgement against me. I went to ******** for assistance and they referred me to their legal help at ***************, and she told me I could hire her to file bankruptcy. What did I pay $5k for? Now I realize I should have just paid my credit cards instead of paying these frauds. I have reached out to their company many times with no action. I had an appt scheduled with the manager on Feb 1st but didn't hear from her. Help please!