Reviews
This profile includes reviews for The Doc Pros's headquarters and its corporate-owned locations. To view all corporate locations, see
Customer Review Ratings
Average of 13 Customer Reviews
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Review fromDavid S
Date: 09/29/2025
1 starI thought I was getting a d*** consolidation company but all they wanted was to make sure that they got their payment each month and they never not once contacted the debtors that I owed not one time did they do that all they wanted to make sure they was getting their payment and when I canceled asked for a full refund, they give me a one month refund and now theyre avoiding my calls. And since they havent contacted any of my debtors, one of them is now taking me to court and suing me, which I have no choice, but to agree with it and pay the debt because I owe the debt, but this company was supposed to consolidate everything for a low monthly payment and take care of everything they did nothing they contacted no one except for me when they wanted their payment each month. I wish I wouldve read more into the reviews before I even went through with agreeing to their terms and they never sent me nothing in the mail. It was always a phone call a text or an email. They never not once sent me a letter so I could have a paper trail.
The Doc Pros
Date: 09/30/2025
We appologize for the confusion as at no point do we advise clients that we are a consolidation company. Clients receive Welcome Packages and calls every 30 days including an acceptance call within 24 hours of enrollment. The Doc Pros does not send out paper mail as many companies do not anymore due to technology. Everything is send via email and SMS. We have sent your additional refund review to upper management. Again, we appologize for the confusion as it seems you were not aware of the program when you enrolled.Review fromWilliam K
Date: 09/03/2025
5 starsDoc Pros was outstanding in helping me resolve my debts and getting them removed from my credit report. They were able to get ride of over $18,000 in outstanding debt. Highly reccomend!The Doc Pros
Date: 09/04/2025
We appreciate the review! We pride ourselves in the outstanding results we received for our Clients!Review fromMonica S
Date: 09/03/2025
1 starThey are bunch of rip offs. They don't refund your money once you made a payment. I made 2 payments and only got refunded 1 month they are keeping my money. Don't go with this company.Review fromDaniel J
Date: 08/27/2025
1 starAll they do is store letters, emails, and texts.They verbally tell you they will end all your outstanding **** for a very reduced price.They do nothing. If Id read the fine print to begin with I would have known they do nothing. They played me for a sucker and won.The Doc Pros
Date: 09/01/2025
We appologize for the confusion ****** as you might have thought you were signing up for a different resolution. We are in review of your file since you requested cancellation on August 25th and your refund is set to process as you were told. No one played you for a sucker and we are no means trying to win anything as The Doc Pros is a document preparation company.Review fromMarissa P
Date: 08/02/2025
1 starFRAUD! Takes your $, ruins your credit. They share to 3rd party. Never give anyone any details of your banking account. They act like they know...hang up IMMEDIATELY! ****!The Doc Pros
Date: 09/01/2025
We appologize for your confusion. We are not a scam. We thrive to help consumers with their document needs. We 100% do not sell any information regarding clients to any 3rd parties as The Doc Pros is not a marketing company.Review fromPhilip A
Date: 07/22/2025
5 starsGreatly helped me in situation. Can't thank you enough doc pros.Review fromJamie F
Date: 05/13/2025
1 starthese people are liars. the first ****** that contacted me told me some lies about how it works. the biggest was that if I was needing the money back for whatever reason I could request it. a couple months in I needed pay rent because my unemployment benefits so I requested my money back. reluctantly the ****** talked to said she would send it that day. I called a few days and told it 7 to 10 days. so I call back a week later and told my request was denied. I ask to someone else and got stonewalled. I told her I felt like I was scammed and she hung up on me. so they got my money and I got the shaft.Review fromJoseph R
Date: 10/01/2024
5 starsSo glad I made the decision to go with these guys! Struggled with some debt for too long and took a chance with them and they were so professional! Recommended to my brother who had terrific results too. Thx!The Doc Pros
Date: 10/02/2024
The Doc Pros is here to help!Review fromPatricia V
Date: 05/29/2024
1 starThis is the worst company ever I paid $265 for a year back in sept 2023 Theyll back in September 2023 I just paid off my account. I paid them $3000 $265 a month for a year and I did nothing Im being sued And now a lawyer has contacted me and now I have to pay this lawyer. This is the biggest scam ever the worst company ever I told them how do you stay in business the company ever do not go with them run run run as fast as you can. .. The *************** keeps telling me oh Ill put this up to my manager and run this by him and see what he can do for you so Im waiting to hear from this manager.. they take your money and I dont know what they do with it. Next time I talk to this other boss Im gonna ask for a refund and Ill pay the credit cards myself. Its a bunch of BS. Its terrible scant fraud scam!!!!????????????????????The Doc Pros
Date: 05/30/2024
We understand your frustration and confusion. The Doc Pros makes it very transparent on how the program works. We did send you a message today and we are waitinig for a response from you so we can set up a time to speak to get clarity and resolve what issues you may have.Review fromAgnes S
Date: 09/06/2023
1 starthis company is the biggest scam ever. if your thinking about going with ********.... RUN!!!! trust me, i had to find out the hard way. do do yourself a favor and do NOT go with this companyThe Doc Pros
Date: 09/07/2023
This consumer has been cancelled since March 27th 2023 and received a refund. She was confused during the process and was very hard to get in touch with and when we did she would not comply to what was needed. This consumer already had issues before enrollment. And we are not ********, we are The Doc Pros.
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