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Business Profile

Legal Clinic

Ticket Snipers
BBB accredited business seal
BBB Accredited BusinessA+Rated by BBB

Complaints

This profile includes complaints for Ticket Snipers's headquarters and its corporate-owned locations. To view all corporate locations, see

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Ticket Snipers has 2 locations, listed below.

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    Customer Complaints Summary

    • 6 total complaints in the last 3 years.
    • 4 complaints closed in the last 12 months.

    If you've experienced an issue

    Submit a Complaint

    The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

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    Complaint status

    Complaint type

    • Initial Complaint

      Date:08/26/2024

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      This company is a scam. Even after they promised a guarantee after losing, to refund half of my money I paid within the first several months after they never delivered (having called non-stop and them promising to refund my money), they even lied over a year later and said they refunded me the $50 dollars. I had Well's Fargo do an investigation and they never refunded my money, only charged me. They then string me along even to this day and claim they are "trying to help me." Very unethical company that should be taken out of business. The reason I signed with them was because of the company's guarantee of half being refunded if they lose the case. They fraudulently make up a fake ****** credit that was never issued. Since the beginning of my dealings with this company, after multiple phone calls they still never returned my money.

    • Initial Complaint

      Date:07/16/2024

      Type:Service or Repair Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      I have no issue with the service what I have an issue with is them posting online and saying if I loose my case I get my money back and then me having to remind them about it and them Telling me I have to wait 14 days it passes I ask ****** it the guy says you should have got it then stops replying to me and doesnt even follow up . I want my money back like what was advertised you said win or your money back Its been almost 3 weeks and you guys are Ducking dont advertise something and then Make Me play your silly game to get my money back when ***** made the stipulations

    • Initial Complaint

      Date:07/08/2024

      Type:Product Issues
      Status:
      Resolved
      Resolved:
      The complainant verified the issue was resolved to their satisfaction.
      Unresolved:
      The business responded to the dispute but failed to make a good faith effort to resolve it.
      Answered:
      The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
      Unanswered:
      The business failed to respond to the dispute.
      Unpursuable:
      BBB is unable to locate the business.
      Hi, 

      Yes, the issue was resolved as of yesterday 9/10. The company issued the refund via Paypal.
      responded to this question on 5/14/24 stating I should get a refund in ***** days. I NEVER RECEIVED ANY FURTHER COMMUNICATION NOR REFUND FROM TICKET SNIPERS THIS IS A ************* NO ONE IS HOLDING THIS ************* ACCOUNTABLE. THEY DO NOT WIN CASES THEY LITERALLY JUST TAKE MONEY FROM PEOPLE KNOWING THEY WILL BE FOUND GUILTY.

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