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Business Profile

Coupon Books

Getitfree.us

This business is NOT BBB Accredited.

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Complaints

Customer Complaints Summary

  • 30 total complaints in the last 3 years.
  • 10 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Sort by

Complaint status

Complaint type

  • Initial Complaint

    Date:03/14/2025

    Type:Customer Service Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I get tons of emails each day about stupid stuff that I could care less about. I u subscribe every time but the emails keep coming. I am beyond aggravated. Please help me unsubscribe from and and all emails affiliated with get it free. It is a form of harassment for me at this point.

  • Initial Complaint

    Date:03/11/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have unsubscribed from there email at least 20 times a day for 6 days and they wont take me out your email list. Theres no way to contact them. The only way to contact them is if you want a job.

  • Initial Complaint

    Date:01/25/2025

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Responded to an online advert on 1/20/2025 from GetItFree P.O. ********************************************. A real mistake. I was immediately flooded with spam emails, robocalling (up to 10 or more per day from scam numbers) and repeated requests for my address when I unfortunately already responded to that.

  • Initial Complaint

    Date:12/31/2024

    Type:Sales and Advertising Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    Why is Scored-It in affiliation with *************** allowed to piggy back on possible legitimate deals and try to trap people into unwanted SCAMS???

  • Initial Complaint

    Date:12/12/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I have used many unsubscribed links and I keep getting emails from them

  • Initial Complaint

    Date:11/04/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I signed-up for FREE Toilet Paper! And was the Worst thing I could have done! I've had over 100 ******* in less than 24 hours from them and Not A Single one that I tried, got me ANYTHING as promised on the ad.

  • Initial Complaint

    Date:10/24/2024

    Type:Product Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    I am writing to express my dissatisfaction with the services of ************************. I recently received an email from the company claiming I had been awarded an Amazon gift card, contingent upon verifying my address. However, upon clicking the verification link, I was subjected to numerous surveys and promotional offers. Even after completing these tasks, I was directed to another page devoid of any information regarding my gift card.Subsequent email correspondence with ************************ has been unhelpful, with responses insisting that I complete additional surveys to verify my address. This repetitive process is misleading and indicative of a bait-and-switch tactic. Moreover, I have been incessantly bombarded with emails from the company, further contributing to my dissatisfaction.I hope this matter can be investigated and addressed accordingly to prevent future occurrences.

  • Initial Complaint

    Date:10/23/2024

    Type:Service or Repair Issues
    Status:
    Unanswered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    They sent dumb texts to my phone my phone is for EMS the hospitals my medications pharmacy i have Crohn's disease heart disease defibrillator implanted diabetic type 2 on insulin high blood pressure arthritis bent hand.cataracts in both eyes i don't want them contacting my phone this number with BS and lies.harassing me ever again.

  • Initial Complaint

    Date:08/22/2024

    Type:Service or Repair Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    This company will NOT stop spam emailing. Im getting ***** emails per day. I never singed up with this company. I try to block or unsubscribe or report spam but it does not work because they slightly change one part of the email address every time. Terrible!

    Business Response

    Date: 08/30/2024

    Hi *****, 

    That sounds super frustrating, we completely understand. I can assure you that we do not send nearly that many emails a day. In fact, I checked our internal database and the email address you used here is not found, meaning we are not emailing you at all. Nonetheless, I will still place your email address on our suppression list so that you can not receive emails from us in the future. 

    It is not in our practice to use multiple email addresses to contact our users or make it difficult to unsubscribe at all. If you would like to forward us some of the emails you've received to ********************************* we may be able to provide additional tips to identify who is emailing you because it isn't us. 

    I hope this helps! 

  • Initial Complaint

    Date:06/23/2024

    Type:Product Issues
    Status:
    Answered
    Resolved:
    The complainant verified the issue was resolved to their satisfaction.
    Unresolved:
    The business responded to the dispute but failed to make a good faith effort to resolve it.
    Answered:
    The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
    Unanswered:
    The business failed to respond to the dispute.
    Unpursuable:
    BBB is unable to locate the business.
    On 12/11/2023, I responded to an email from Getitfree.us to confirm my address for the *********** gift card. After doing so, I also qualified for an Amazon gift card. Then on 12/19/2023, I confirmed my address for an Olive ****** gift card. I contacted their customer service by email on 3/14/2024 telling them that I was tired of responding to their emails as I never received anything. They wanted more information, so I sent them what I typed above about the gift cards, and I sent it on 4/15/2023 and they replied that it typically takes 4-8 weeks and to be patient. I told them that it had already been over that. I have not heard anything since.

    Business Response

    Date: 06/24/2024

    Hi ******,

    Thank you for confirming your information on more than one occasion, we appreciate that!

    However, confirming your information is not how you redeem a free sample. We've included some FAQs in our newsletter to help users understand the necessary steps to claim their sample. 

    If you do not register with us so that we have your info in the system and answer a few questions so that we can get to know you better, you will not receive one of our samples like the gift cards you mentioned! 

    Thank you for replying to some of our newsletters but in order to receive a free sample, you have to claim it!

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