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Business Profile

Computer Software Developers

RealDefense LLC

Reviews

This profile includes reviews for RealDefense LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

RealDefense LLC has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • RealDefense LLC

      150 S Los Robles Ave Ste 400 Pasadena, CA 91101-4675

      BBB accredited business seal
    • Support.com Inc

      4325 Commerce st. ste 111-422 Eugene, OR 97402

    • RightHand IT

      4770 Baseline Rd Ste 200 Boulder, CO 80303

    • Sammsoft

      336 228th Ave NE Ste 301 Sammamish, WA 98074

    • Sammsoft

      23316 NE Redmond Fall City Rd Ste 667 Redmond, WA 98053

    Customer Review Ratings

    4.49/5 stars

    Average of 414 Customer Reviews

    Want to share your experience?

    Leave a Review

    Review Details

    • Review fromRick K

      Date: 07/15/2025

      5 stars
      Excellent service and quick to fix all my issues. Highly Recommended. Thank You Again

      RealDefense LLC

      Date: 07/16/2025

      Thank you for the review, ****. Were glad to hear our team was able to quickly resolve everything for you and provide excellent service. Your recommendation is truly appreciated.

      ***** *.
      RealDefense Reputation Manager

    • Review fromRoberta H

      Date: 07/15/2025

      5 stars
      ***** and ***** in tech support were great. They were very patient and worked through all my problems. I highly recommend this service to anyone.

      RealDefense LLC

      Date: 07/16/2025

      Thank you for your feedback, *******. Were so pleased to hear that ***** and ***** provided patient, effective support and helped resolve your concerns. Your recommendation means a lot to us and reflects the kind of service we aim to deliver every day.

      ***** *.
      RealDefense Reputation Manager

    • Review fromKeith S

      Date: 07/14/2025

      5 stars
      ******** took over my pc by remote and solved my issue. I was missing a key link and he found it. Good job.

      RealDefense LLC

      Date: 07/16/2025

      Thank you for your review, *****. We're glad ******** was able to quickly identify the issue and resolve it through remote support. We appreciate your feedback and the opportunity to assist you.

      ***** *.
      RealDefense Reputation Manager

    • Review fromRoger R

      Date: 07/14/2025

      5 stars
      ****** ********** assisted me and fixed the issue I was having.

      RealDefense LLC

      Date: 07/15/2025

      Thank you for your review, *****. We're glad to hear the technician was able to assist and resolve the issue you were facing.


      Our team takes pride in delivering effective support, and its always great to hear when our team makes a positive impact.


      Thanks again for sharing your experience.


      ***** *.
      RealDefense Reputation Manager

    • Review fromCharles E

      Date: 07/14/2025

      5 stars
      Technician was pleasant and efficient in performing her service with my printer problem.

      RealDefense LLC

      Date: 07/15/2025

      Thank you for your review, *******. We're glad to hear the technician was both pleasant and efficient in helping with your printer issue.


      Providing courteous and effective support is always our goal, and it's great to know that came through during your experience.


      Thanks again for taking the time to share your feedback were here if you ever need us again.


      ***** *.
      RealDefense Reputation Manager

    • Review fromArthu E

      Date: 07/14/2025

      5 stars
      Quickly solved my which was not easy......Thank you so much. 5*

      RealDefense LLC

      Date: 07/15/2025

      Thank you for your review, Arthu. We're so glad to hear that your issue was resolved quickly especially since it wasnt an easy one. Our team always aims to tackle challenges head-on and provide fast, effective solutions.


      We truly appreciate your kind words and your 5-star support. It means a lot to us that you took the time to share your experience.


      Thanks again were here whenever you need assistance.


      ***** *.
      RealDefense Reputation Manager

    • Review fromEd T

      Date: 07/14/2025

      5 stars
      ***** exceeded my expectations... double her salary! She is outstanding!

      RealDefense LLC

      Date: 07/16/2025

      Thank you for taking the time to share your experience, ***

      Were so glad ***** was able to assist you and truly appreciate your recognition of her outstanding support.

      Your feedback helps us continue to provide excellent service across all of RealDefense.

      ***** *.
      RealDefense Reputation Manager

    • Review fromSteve S

      Date: 07/14/2025

      5 stars
      Tech Support was very understanding, patient and did a thorough job.***** ran diagnostics to make sure all aspects of my computer were running correctly.

      RealDefense LLC

      Date: 07/15/2025

      Thank you for your review, *****. We're glad to hear that ***** provided patient, thorough support and took the time to ensure everything on your computer was running properly.


      Our team prides itself on delivering detailed and attentive service, so it's great to know that effort came through in your experience. Well be sure to share your kind words with *****.


      Thanks again for taking the time to share your feedback were here anytime you need us.


      ***** *.
      RealDefense Reputation Manager

    • Review fromJoy G

      Date: 07/14/2025

      5 stars
      U. S. Tech aka Support.com US Tech Support has been a life saver for me. I am taking a digital online training course. It is very demanding. It requires, microphones, and proprietary software, and video conferencing. They have been fantastic! I won't live without them. I believe I am a customer for ******** G.*******

      RealDefense LLC

      Date: 07/15/2025

      Thank you for the heartfelt review, Joy. We're thrilled to hear that USTechSupport has been such a reliable resource for you, especially during something as demanding as your digital training course. It means a lot to know we've played a part in helping you stay on track with everything you need.


      Our team works hard to support customers through complex setups and software requirements, and it's incredibly rewarding to hear that their efforts have made such a difference for you. Your words truly reflect the kind of impact we strive for every day.


      We are honored to have you as a customer for life.


      ***** *.
      ********************** Reputation Manager

    • Review fromMarilyn B

      Date: 07/14/2025

      5 stars
      System Mechanic is very helpful service, i Highly recommend it.

      RealDefense LLC

      Date: 07/15/2025

      Thank you for your review, *******. We're so glad to hear that you've found System Mechanic helpful and that youd recommend it to others.


      We work hard to provide tools that genuinely improve performance and reliability, so your feedback means a lot to us.


      Thanks again for your support we truly appreciate it.


      ***** *.
      RealDefense Reputation Manager

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