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Business Profile

Computer Software Developers

RealDefense LLC

Reviews

This profile includes reviews for RealDefense LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Find a Location

RealDefense LLC has 5 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    • RealDefense LLC

      150 S Los Robles Ave Ste 400 Pasadena, CA 91101-4675

      BBB accredited business seal
    • RightHand IT

      4770 Baseline Rd Ste 200 Boulder, CO 80303

    • Sammsoft

      336 228th Ave NE Ste 301 Sammamish, WA 98074

    • Support.com Inc

      4325 Commerce st. ste 111-422 Eugene, OR 97402

    • Sammsoft

      23316 NE Redmond Fall City Rd Ste 667 Redmond, WA 98053

    Customer Review Ratings

    4.52/5 stars

    Average of 432 Customer Reviews

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    Leave a Review

    Review Details

    • Review fromNicky Z

      Date: 07/22/2025

      5 stars
      Excellent professional support great customer interface highly recommend him to any user.
    • Review frombennett w

      Date: 07/21/2025

      5 stars
      Very Good Very Good Very Good Very Good Very Good
    • Review fromFERNANDO O

      Date: 07/21/2025

      5 stars
      I had great help and very helpful on my request, I am very pleased with the the great service
    • Review fromBeverly D

      Date: 07/21/2025

      4 stars
      The first tech who helped me was very patient, however, when I was able to use my computer, things were not working. I couldn't send or receive email nor could I do much of anything. I called back and got a different tech and it i finally working now as far as I can tell.When I first started with ATS years ago, it was easy. It has grown so much and has tech people in other countries who are sometimes difficult to understand. I admire that they speak more than one language. I only speak English and it is sometimes difficult to understand some of the tech people. Thank you for the help. **** was excellent.I just wish your people wouldn't be pushing so much as far as selling services. When I need help with my computer, I don't need a bunch of sales pitches.
    • Review fromLuis P

      Date: 07/21/2025

      5 stars
      Mhon was extemely kind and efficient, just the kind of friendly voice you need when you are stuck and unable to find a solution to an important tech problem. thank you, Mhon!
    • Review frommichael g

      Date: 07/21/2025

      5 stars
      Sure glad these folks set us old, computer challenged straight. Thanks again.
    • Review fromRich E

      Date: 07/21/2025

      5 stars
      ****** was great he help with my issue and got it fix
    • Review fromWilliam H

      Date: 07/21/2025

      1 star
      Great Support my subscription was activated immediately. So I could get back to using my computer safely. I feel really good being **** to surf the web without worrying about spyware. Thank you so much for keeping my computer secure and running fast.
    • Review fromjackie a

      Date: 07/20/2025

      5 stars
      ***** was excellent in both knowledge and compassion! He was able to get my computer back on!!
    • Review fromDonna F

      Date: 07/20/2025

      5 stars
      We want to thank ******** *******, Sr *********** USTechSupport, for his wonderful technical support assisting me with explaining the features, benefits, and how to use MyCleanID. He demonstrated the procedures that protect my files and how to save them. ******** has excellent technical skills and he is very customer oriented. We are long time customers of ************* and we appreciate the excellent support provided by your company and employees like ******** are a valuable asset.

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