Reviews
Customer Review Ratings
Average of 246 Customer Reviews
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Review fromDiana J
Date: 02/14/2025
5 starsWhen my Outlook email suddenly stopped working, I tried everything I found in my research to get it to work again without any results. This is the first time I have used this service. ******** helped me step by step in understanding what could have gone wrong and got my email working again very quickly. He was very easy to understand, and patient in answering my questions. I will certainly use this service again! I am grateful for having someone like ******** a phone call away!Thank you!
USTech Support
Date: 04/23/2025
Hi *****,
Thank you for your review. We appreciate the time you have taken to let us know about your experience. Our goal is to provide the highest quality products and service.
We are happy to hear ******** was not only able to get your email back up and running but also explain what most likely caused the issue and answer your questions. If you need additional assistance,please dont hesitate to contact us again as USTech Support is available 24/7.
Thank you for your review.
****** *.
************** Operations DirectorReview fromJuanita C
Date: 02/12/2025
5 stars***** ****** quickly retrieved my Contacts folder in Outlook Classic. He's so knowledgeable and amazing. He's such a pleasure to work with!USTech Support
Date: 04/23/2025
Hi ******,
Thank you for your review. We appreciate the time you have taken to let us know about your experience. Our goal is to provide the highest quality products and service. We are glad you found the technician respectful and efficient We will definitely pass along your comments to our technician.
Thank you for your review.
****** *.
************** Operations DirectorReview fromRochelle R
Date: 02/11/2025
5 starsgood service to have especially when travelling with your laptop.USTech Support
Date: 04/23/2025
Hi ***,
Thank you for your review. Our goal is to provide the highest quality products and service. If you issues with your laptop please dont hesitate to contact us again as USTech Support is available 24/7.
Thank you for your review.
****** *.
************** Operations DirectorReview fromKarin C
Date: 02/10/2025
5 stars**** is a very incredible asset to your company. He is professional, understanding, highly knowledgeable and on top of all these awesome attributes, he is very patient! He was able to cure all my problems and resolved all issues which would have taken me days and days if I even could have fix them. I look forward to working with him again.USTech Support
Date: 04/23/2025
Hi *****,
Thank you for your review. We appreciate the time you have taken to let us know about your experience. Our goal is to provide the highest quality products and service. We are glad you found the technician respectful and efficient
Thank you for your review.
****** *.
************** Operations DirectorReview fromTerry & Carol W
Date: 02/09/2025
5 starsWe have used System Mechanic for years, very satisfied with the results. Tech support was excellent today, very helpful and grateful for all the help. Thank you, ************* ********USTech Support
Date: 04/23/2025
Hi ***** &*****,
It is always exciting to hear from a long- time customer. We appreciate your loyalty and you recommendation. We look forward to continued opportunities to be of service in the future.
Thank you for your review.
****** *.
************** Operations DirectorReview fromArthur H
Date: 02/08/2025
5 starsGreat job, got me up and running again in one night.USTech Support
Date: 04/23/2025
Hi ******,
We are glad to hear your system is up and running again. A fast and efficient system is the goal. Thank you for taking the time to share your experience. We look forward to being of service in the future.
Thank you for your review.
****** *.
************** Operations DirectorReview fromGary B
Date: 02/07/2025
5 stars***** was very professional and reviewed the Installation of the System Mechanic Ultimate Defense and determined all was working good and I have good protection.USTech Support
Date: 04/23/2025
Hi ****,
Thank you for sharing you experience. We are always happy to learn when a customer is satisfied with the service as our goal is to provide the highest quality products and service available. We look forward to future opportunities to be of service.
Thank you for your review.
****** *.
************** Operations DirectorReview fromPhillip S
Date: 02/06/2025
5 starsGreat help, worth the money. I would be lost without the help.USTech Support
Date: 04/21/2025
Dear *******,
Thank you for the review. It is always satisfying to hear that a customer is pleased with our services and feels they made a wise purchase.
We appreciate your feedback.
****** *.
************** Operations DirectorReview fromSally F
Date: 02/06/2025
5 starsI am so glad I have US Tech Support to come to with all my computer problems! You and ******** are wonderful! Your Techs are so knowledgeable and are patient and easy to understand!USTech Support
Date: 04/21/2025
Dear *****,
Thank you for sharing you experience. We are always glad to learn that a customer is satisfied and please with our tech support team as our goal is to provide the highest quality products and service available. We look forward to future opportunities to be of service.
Thank you for your review.
****** *.
************** Operations DirectorReview fromJohn H
Date: 02/06/2025
5 starsExcellent, competent, congenial service. Very highly recommended, Expeditiously and expertly done.USTech Support
Date: 04/21/2025
Dear ****,
We appreciate your feedback and the recommendation. We are glad you are pleased with the service you received. Thanks for taking the time to let us know and for continuing to use US Tech Support.
****** *.
************** Operations Director
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