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Business Profile

Biotechnology

Sequencing.com
BBB accredited business seal
BBB Accredited BusinessA Rated by BBB

Reviews

Customer Review Ratings

1.92

Average of 49 Customer Reviews

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Review Details

  • Vanessa R

    Date: 10/28/2025

    This is a total scam. I paid for this extremely expensive genetic testing and opted for more detailed testing in cardiac, neurology, autoimmune disorders, and endocrine. I have been diagnosed for YEARS with Hashimotos and ********************. This test didn't show ANY diseases for endocrine or autoimmune. This was a total waste of money and I can't get my money back at all, I've asked several times with no response.

  • William B

    Date: 10/27/2025

    I spect $1000 on one of their DNA analysis. What caught my attention at their website was they took my purchase by scraping data from my DuskDuckGo browser, I never provide the security code. Since I was going to do the purchase I didnt think anything of it til I realize no business had never data mined enough detail to make a charge via web without my specific approval. Then I got the analysis which stated 4 serious conditions with high confidence and other serious conditions I carry according to the analysis,. Not one condition has occurred in myself, my family on mothers and fathers sides, my cousins, and my children. If fact, the analysis is so bizarre, I questioned whether I was sent the wrong persons results. I was plagued with emails from Seq throughout this process. I receiver 25, TWENTY-FIVE emails from them about the analysis. Unsubscribing did not help and I got more emails. The email plague finally stopped after identifying all follow subsequent emails as spam. And now I caught them debiting me $59 for some trial Ive never heard of. This charge is nearly two months after the analysis. I think these people are criminal creating creative billing.

  • Amanda B

    Date: 10/24/2025

    No tracking showed up for my sample after I sent it in until I reached out to them. Their staff sent me the tracking, saying it was on its way from ******, ** to them. One major problem - I live in ********. How can I possibly trust that the sample they will send me the results from is MINE, when they can't even keep track of it before it's even in their hands?!These results are to inform MEDICAL DECISIONS, and having incorrect data could mean making decisions that are harmful to me. This level of negligence is completely unacceptable in this field.

  • Johanna M

    Date: 10/16/2025

    I purchased a kit for my daughter. They lost the first test. The second test ended up being inaccurate, causing undue stress and expense. On top of that, they charged my daughter for a supposedly free trial for 9 months. They are a scam, and I regret the entire experience.

  • Sarah N

    Date: 10/16/2025

    Not only did my test results tell me that I had some fatal breast cancer gene, but they've been stealing from me every month since I got my results back because they force you to an enroll an account with a credit card. This company is deplorable and I literally cannot believe that I've dealt with being stressed out about them for the last year over something that was supposed to actually help me.

  • Kevin T

    Date: 10/16/2025

    Great product, helped me get some info to talk to my doctor about to move forward with my health concerns!

  • Stephen P

    Date: 10/16/2025

    I had a great experience with Sequencing.coms Whole Genome Sequencing service. My data was ready faster than expected, and the customer success team was very helpful and quick to respond to my questions after I got my results. Highly recommend for anyone interested in exploring their DNA.

  • Kenneth C

    Date: 10/16/2025

    I had a great experience with Sequencing.com. The process was easy from start to finish, and I was impressed by how quickly my results were ready. The reports are detailed yet easy to understand, and they provided real insight into my health and genetics. The customer support team was friendly, responsive, and genuinely helpful whenever I had questions. I highly recommend Sequencing.com to anyone interested in learning more about their DNA.

  • Alexandra M

    Date: 10/15/2025

    Sequencing is a scam. You pay a fortune for the kit. Then they require you to enter a credit card on the website in order to get your results. Then they start charging you a monthly fee without telling you that they will do that. And I am unable to delete my credit card from the website.

  • Lb B

    Date: 10/09/2025

    The website *****. They ask for your credit card so they can scam you AFTER you have already paid. They shouldn't be surprised to learn that theyre going to be reported to CLIA and CAP too for failing to put ADEQUATE instructions for non medical people. I believe this may be a scam, and I will also file a complaint with every laboratory regulator agency in the ***. If they bill me twice, IT WONT BE GOOD, I PROMISE. If they screwed you over, report them to **** and CAP which are both regulating government agencies.

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