Complaints

This profile includes complaints for Hire A Helper LLC's headquarters and its corporate-owned locations. To view all corporate locations, see Find Local Branches.

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• 

  Hire A Helper LLC

  3156 Vista Way Ste 404 Oceanside, CA 92056-3622

  
• 

  Hire A Helper LLC

  PO Box 4570 Oceanside, CA 92052-4570

  

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

• Initial Complaint

  Date:07/17/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On 7/1/2024, a crew was sent out to move some items from an upstairs apartment to a downstairs apartment in the adjacent building. The job was fairly simple as the crew of about 4-5 men only had to move a few items.I noticed one guy in the crew moving most of the items down. He was moving really fast and seemed like he was in a rush. As he was bringing down items, I overheard someone asking if he had taken pictures. I was a bit confused at the time but thought it might have been for their records to show that they were at the job. Looking back, I wish I had examined my items then, but I thought nothing of it and continued with the moving process.It turns out that he was being asked to take pictures because he had broken several pieces of furniture. I saw the guy with my chair leg, but I thought he had removed it to move it, when in fact it was because it was broken. None of the crew said anything about it. In the end, I was offered $80.00 as compensation for a broken vanity, chair, and box spring.I will never use this company again and do my best to ensure Noone else has this experience.

  

  Business Response

  Date: 07/26/2024

  *************************,

  Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you experienced during your recent move. Your feedback is valuable to us, and we regret that your experience did not meet the standards we strive to uphold.
  
  We understand your frustration with the situation, particularly regarding the damage to your furniture. It is concerning to hear that you were not informed about the issues with your items during the move. We take such matters seriously and have addressed this with the moving crew to ensure they follow the proper protocol for communicating any damage immediately.
  
  Regarding the compensation offered, we understand that it may not adequately reflect the inconvenience caused. The valuation provided at no additional cost is set at .60 cents per pound per item. Do not hesitate to contact us to provide any additional information you would like reviewed to ensure a fair and accurate resolution.
  
  We appreciate your patience and understanding, and we are committed to making things right. Thank you again for your feedback, and we hope to regain your trust in the future.
  
  Best regards,
  
  *********************
  Customer Relations Manager
  **************************

• Initial Complaint

  Date:07/08/2024

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I used Hire A Helper to unload a pod at my new residence, I was here on the day of the unloading, and I could hear them banging into walls and doorways, I asked them to please be careful and they assured me that there was no damage. As they were getting ready to leave, I noted a large gouge in the floor and multiple scrapes and dings in the walls, doorways and handrails. I reported this to the mover and asked that they report it to their company. I hired the movers through 1-800 PatRack and also informed them, several days later I received an email with a link to document the damage after leaving a poor review for them. I completed the forms the same day and included multiple pictures. This morning they sent me an email saying they were processing my claim, which was quickly followed by another denying my claim because it was not filed within 48 hours, when I replied that it was reported to the movers the day they were here, the response was that does not count as an official report and that no payment will be made.

  

  Business Response

  Date: 07/26/2024

  Thank you for reaching out to discuss your concerns, ******* ******. We have placed your account under a manager review to better investigate if all procedures were followed to provide a fair resolution. We will reach out to you directly to further discuss your claim by August 2nd. If you have any questions, or have additional information you would like considered during this process, don't hesitate to reach out to us directly or respond to through the BBB.

  Thank you again for your patience as we review your account.

  
  Best Regards,

  Ryan N*****
  Customer Relations Manager
  HireAHelper.com

   

  Customer Answer

  Date: 07/29/2024

  No one has reached out, I have not received any response since filling this complaint

  

  Business Response

  Date: 08/12/2024

  ******* ******,

  Please refer to the email recently sent for additional information about your account review. For ease of access, we have included the updated release form via this communication.Don't hesitate to reach out with any questions you have.

  Thank you again for the opportunity to review your account.

  
  Best Regards,

  Ryan N*****
  Customer Relations Manager
  HireAHelper.com

   

   

   

• Initial Complaint

  Date:07/06/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  HireAHelper contracted *** ****** ******** **** to assist me unload a 20 foot ******. They asked to move the time up, and meet me ASAP, I changed my plans and agreed. They never showed. After waiting an hour I called back. They said they would be there in about 4 hours. I said I couldn't make that time, it would need to be the original time requested. They agreed. After waiting again with no one showing up. I called and texted my location. They then realized I was 7 hour away. Hires Helper sent them the wrong address. **************************** refused to waive the cancellation charge. I'm an educator, providing care for my parents. I'm trying to relocate them to help provide them a better life. I explained all this and asked that they would please drop the request for the cancellation charge. They refused. I could not believe the lack of kindness and selfishness shown by this company!I provided the correct address, and information, HireAHelper read back an address that was incorrect, but I failed to catch the error. It was an address that I was unfamiliar with. Hire A Helper continued to call me explaining the situation and what happened because they listened to the recordings and took notes. They said they have proof that this is my fault and that I owe them money even though the main error was on their part. I was upfront about being sleep deprived from working physically for so hard for so long... They were extremely not empathetic, not kind, not even with it. They kept explaining policy to someone who just drove 8 hours through the night and who loaded a 20 foot truck the two days before that. The worst professionalism I have ever encountered!! A complete lack of care for others.

  

  Business Response

  Date: 07/21/2024

  ***********************,
  
  Thank you for reaching out to share your experience with HireAHelper. We deeply regret the inconvenience and frustration this situation has caused you, particularly given your significant efforts to support your family during this move. We sincerely apologize for the mix-up regarding the address. While we strive for accuracy in our communications, we understand that errors can occur, especially under stressful circumstances.
  
  Our records indicate the address was initially input online. The address was then verbally confirmed during a call to book and confirm the details of the request. Additionally, the address was included in almost all external communications. This is a standard procedure to ensure that all details are correct and to avoid such misunderstandings.
  
  Regarding the cancellation fee, it is our policy to charge this fee to compensate the service provider for reserving their time, which they could have used to assist another customer. This policy is in place to ensure fairness and reliability in our scheduling process.
  
  We understand the challenges you faced and the significant physical and emotional toll it took. While we cannot waive the cancellation fee, we want to assure you that your feedback is valuable to us. We will review our processes to identify how we can improve and prevent similar issues in the future. Again, we apologize for any distress this experience has caused. Thank you for bringing this matter to our attention. If you have any further questions or need additional assistance, please do not hesitate to contact us.
  
  Best ********************************************************* Manager
  **************************

• Initial Complaint

  Date:06/27/2024

  Type:Product Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  DESCRIPTION SENT TO THE HIRE A HELPER:
  We contracted through Hire a Helper. I have filed a claim with Hire a Helper as well however they are not adequately providing reimbursement for the destroyed items. They stated we should speak with ***** ** ***** as well.
  
  The images attached were sent to Hire a Helper as well. Blankets, shrink wrap, and tie downs were provided for all sensitive items. Though the team was reminded numerous times, we found that some items were not wrapped according to our instructions. We had two wardrobe boxes with blankets left at the end, so it wasn't a quantity concern.
  
  At this point I am set with logging complaints with AG office, BBB, and filing with small clams court.
  
  We demand a refund for the following..
  
  $***** to replace the items damaged by the Moving company in **. They negligence and destruction led to damaged items.
  $***** to have the furniture refinished as the items were poorly wrapped by your team and sustained visible and irreconcilable damage
  
  Total is $***** to replace the items damaged by the negligent movers. We would like to have this devastating move put behind us so we can move on from this traumatic negative experience.
  
  We await your response,
  ******* and **** ******

  

  Business Response

  Date: 07/18/2024

  Please see the attached response and release form. Don't hesitate to reach out with any additional questions.

  **** ******
  Customer Relations Manager
  HireAHelper.com
  

  Customer Answer

  Date: 07/22/2024

  Dear BBB in regard to Hire a Helper,
  I am rejecting your response to my concerns. I have filed a
  lawsuit against Hire a Helper as they didn’t hold up to their end of the
  commitment.
  
  During the moving process Hire a Help was contracted to
  provide a moving team to package and load our personal belongings. During the
  move I had to remind the team constantly to utilize the blankets and tie-downs
  we provided. The moving team was told multiple times during the packing and
  loading that all items made of wood were to be wrapped in shrink wrap, blankets
  and tie-downs. I had to have them pull two items that I could see , that didn’t
  meet my instructions. The team had to unpack and wrap and then repack each time
  causing me a greater expense in the time allotted.
  When our items arrived in **** the unloading team provided
  by Hire a Helper informed us there were wood items that weren’t wrapped and
  suffered significant damage. In addition, our Washing machine wasn’t strapped
  down, the front loader was damaged as if someone opened the front door and
  kicked it in, the hoses were still on the unit, and the washer stable screws
  weren’t placed in the machine. The entire washing machine had to be replaced.
  My complaint is from the quality of service and complete
  disregard for our belongings, instructions, and eventual catastrophic damage to
  our personal items. Hire a Helpers goal: “Our goal was simple: to create
  positive moving experiences. We wanted to make how moving companies interact
  with their customers way easier (and way better)”; was not met. They didn’t
  hold up their end to pack, store and ship our goods.
  
  As of 7/22/24 I have filed a small claims court affidavit
  and will seek retribution for the misrepresentation and mishandling of our
  goods.
  
  ******* * **** ******
  ************
  ***** ****** **
  ********** ** *****

  

  Business Response

  Date: 07/26/2024

  ******* ******,

  Thank you for providing additional information regarding your claim. We regret that you are not satisfied with the initial resolution offer and understand your frustration.
  
  After further review by our management team, we have approved the maximum possible compensation per our terms of service. As a gesture of goodwill, your compensation has been increased to $********. This amount will be paid via check upon receipt of the signed release form.
  
  Attached, you will find the terms of the Service Guarantee and an updated release form for your reference. Please review these documents and let us know if you have any additional questions. If you agree with the resolution, kindly sign the release form and return it either through the BBB or directly to my email at ***************************. Once we receive the signed form, we will mail the check to the address we have on file. If you prefer an alternative mailing address, please include it in your reply.
  
  Thank you again for your patience and understanding as we resolved your claim.
  

  
  Best regards,
  
  **** ******
  Customer Relations Manager
  HireAHelper.com
  

  Customer Answer

  Date: 07/31/2024

  At this time we have initiated a small claims court case for $***** in damages. I would be willing to settle for $**** which will cover the cost of the destroyed washing machine and couch. 

  I will have to deal with the fact that your negligence in utilizing the blankets provided caused damaged to my bedroom furniture and antique family heirlooms. 

   

  thank you,
  *******

• Initial Complaint

  Date:06/26/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  We booked movers through HireaHelper's website ***********. They had great reviews and we thought they would be great in helping us pack our ***. I would submit a complaint for the moving company itself, but they are not even listed on BBB so I am requesting financial assistance because this company was vetted by HireaHelper.
  Movers were scheduled to arrive between 9-10 on 6/20/24, I received call that am that team would not be arriving until 1pm; 2 movers arrived around 1:10pm, not in uniform and with no moving supplies (both uniformed employees and moving supplies) indicated as included on HireaHelper site), We showed the two what needed to be moved, and they were confident all of our things would fit in our Large ***, and said they were seasoned with packing ***s.
  
  It quickly became clear they were inexperienced in moving. They could not move a bureau down the stairs so it had to be left (loss of $***), and had a lot of trouble with our large couch (moving these two pieces of items took up about an hour of our 3 hour time). Trying to move the bureau also damaged the wall and ceiling of the home we were renting.
  
  My largest complaint is that the the movers did not pack the *** as efficiently as I had seen. They left about 3 feet from the ceiling open, there was open spaces not used throughout the ***, and although we provided bungees and straps, none were used. In addition, heavy storage bins were loaded on top of our pillow top couch, as opposed to standing the couch upright in the ***.
  Since we were moving halfway across the country, because of the inefficient and poor packing of this company, we had to order another small *** for the cost of $**** (fortunately ***s was willing to give us a discount for our troubles, otherwise it would have been over $**), but we had to wait 2 days for it's arrival. Bc of this, we had to stay in ******** two additional days, needing 2 hotel room stays at the cost of $*** a night, and each take an additional day off from work.

  

  Business Response

  Date: 07/19/2024

  Please see the response attached. Don't hesitate to reach out if you have any questions about the claims process or service guarantee.

  
  Regards,
  
  **** ******
  Customer Relations Manager
  HireAHelper.com
  

• Initial Complaint

  Date:06/11/2024

  Type:Billing Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I hired this company for a 4 hour moving job on June 13, 2023 for which I provided my credit card for payment and received confirmation of my scheduled move. Yet I was notified yesterday by phone, "the mover does not have availability," They offered to find a different crew for that same shift, informing me "this is the only available crew for your area". Yet after putting me on hold for 5 minutes, I was told, "they confirmed they do not have availability for this day". I already rented a truck under the expectation that the movers I hired would be using it, now I am out that money. On top of the fact, have to start all over again trying to find a different moving company at the last minute.

  

  Business Response

  Date: 07/05/2024

  Thank you for reaching out about your experience, ****** and *************************. We are sorry to hear the crew cancelled on your service a few days before service. As a reminder, HireAHelper is an online marketplace that helps you compare and hire local moving labor providers. You have hired Alpha Moving Assistance, not HireAHelper. Alpha Moving Assistance is not employed by HireAHelper, nor is HireAHelper contracting this Helper on your behalf. We attempted to locate an alternative option but was unable to find a local mover with availability.

  We appreciate this feedback and have added your review to your profile for reference. Per our records, your deposit has been refunded back to the card on file. If this is not accurate let us know. Thank you again for the information you provided. Please let us know if you have any additional questions or concerns. 

  Best Regards,
  
  *********************
  Customer Relations Manager
  **************************
  

• Initial Complaint

  Date:06/03/2024

  Type:Service or Repair Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  Hire A Helper provided us with "reputable" movers. *****, senior advisor, said to me that this movers were "some of the best" when speaking with him on the phone on June 3rd at 12:45pm EST. The movers provided were 1 hour and 45 minutes late from the 6pm-7pm window, arriving at 8:45pm. We asked the movers to leave at 10:45pm (the end of our 2hr prepaid window) because in that time the movers only moved in a couch into the unit. They were also able to bring up two mattresses, two headboards and the second piece of our couch to our floor. However, my partner and I are the ones who helped unload them from the elevator because at that time to help expedite the process. ****** from * * * ****** claims that he provided a third worker to us, free of charge, however that third worker was not present for most of the process. When I went down to the truck to check on the workers, he was not even on the property at that point. Since we only paid for two workers, I did not mind, but ****** at * * * ****** is using the third worker as a ploy to rectify his worker's inability to work effectively.
  
  We tried contacting Hire A Helper during the move via the automated system provided by texting "help" as suggested, but received no communication via text or phone call. This might be due to the company being closed at this time, so unfortunately we were not able or resolve the movers tardiness or their work in real time. We did speak with ****** at * * * ****** and he said he would speak with the movers and return my phone call, but never called me back.
  
  The movers of * * * ****** also caused severe damage to many of the pieces of furniture as well as our home. They stated that they would bring Dollys, furniture movers and protective covers. However, the movers only provided two furniture movers. Many of our pieces have large oil stains from being placed on the ground outside, as well as severe tears that are not fixable.

  

  Business Response

  Date: 07/05/2024

  Attached is the signed release form received in resolution to the customer's concerns. Please let us know if there are any additional questions.

  Regards,
  
  **** ******
  Customer Relations Manager
  HireAHelper.com
  

   

  Customer Answer

  Date: 07/05/2024

  
  
  Better Business Bureau:
  
  
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
  
  
  
  Regards,
  
  
  
  ***** *****
  
  
  
   
  

• Initial Complaint

  Date:05/27/2024

  Type:Product Issues
  Status:

  ResolvedMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  On 5-17-24 I used HireAHelper to hire movers. The moving company provided is ******** ****** of *******. I wanted to support the military so I went forward with them, the movers who showed up weren't veterans. They were 1 skinny 18 year old with a probation record and another small guy who could drive the truck. I paid them $******* to move a 1 bedroom apartment less than *** yards to another 1 bedroom apartment. It took them 7 hours. They were being paid hourly and were talking on the phone to friends, slacking off and wasting time. I ended up doing an equal share of moving because they were so bad. They broke my tv stand, and my dresser, total value of ~$*** and reimbursed me only $**. This was a horrendous experience.
  
  They need to be held accountable. I requested reimbursement for 2 hours and they wouldn't go above 1 hour. They are still "processing" this refund and haven't actually paid me yet.
  
  This is so annoying and unprofessional. I would like to get a full refund from this company for doing such a terrible job and treating me in such an unprofessional way.

  

  Business Response

  Date: 07/05/2024

  Thank you for allowing us an opportunity to address your concerns, ****. We have completed a review of your claim and complaint in coordination with the moving provider you purchased services from. We are sorry to hear the crew did not meet your expectations and you experienced any damages to your items during your move. Your claim was reviewed and a resolution offered per the terms and conditions agreed to at the time of booking but we have not heard back from you.

  As a gesture of good faith, we are going to provide you a total compensation of $****** per your request for a discount equal to two-hours of service. If agreed to, please review, sign, and remit the attached release form at your convenience. Don't hesitate to reach out if you have any questions or additional concerns.

  **** ******
  Customer Relations Manager
  HireAHelper.com
  

  Customer Answer

  Date: 07/05/2024

  
  
  Better Business Bureau:

  Thank you for representing me. I have attached the signed HAH release form that indicates I am satisfied with a refund of $****** credited to my card. Please send this form to them so they can proceed with refund.

  I would send it myself but I do not know what email to send it to. Please process on my behalf.

  
  
  
  I have reviewed the response made by the business in reference to complaint ID ********, and find that this resolution would be satisfactory to me.  I will wait for the business to perform this action and, if it does, will consider this complaint resolved.
  
  
  
  Regards,
  
  
  
  **** *****
   
  
   

  
  

• Initial Complaint

  Date:05/24/2024

  Type:Service or Repair Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  The company name is hireahelper hired 2 people who damage my furniture's and many other things.

  

  Business Response

  Date: 06/07/2024

  Thank you for reaching out to us about your recent service. Your claim was received and a response has been forwarded to you via email. Please take a moment and review and respond to that email with any additional questions you may have. Don't hesitate to let us know if you have any questions. 
  
  **** ******
  Customer Relations Manager
  HireAHelper.com

  Customer Answer

  Date: 06/07/2024

  I haven't received any communications from anybody so my issue is not resolved.

  

  Business Response

  Date: 07/05/2024

  ***** *****,

  Attached is a copy of the email sent to you by the claims team explaining the claims findings and resolution along with a copy of the release form. Please review at your convenience. Don't hesitate to reach out with any questions or additional information you would like considered.

  Best Regards,

  **** ******
  Customer Relations Manager
  HireAHelper.com
  

   

  Customer Answer

  Date: 07/11/2024

  I have paid you guys the money as promised and they were late so they took that from me being late and when you guys had asked me if they can stop the clock because they started making more damages while on the job seems fishy to me. When the crew contacted hireahelper they seemed to be on it together. money talks you should of said I will give you $*** credit and if that was the case I would of declined it. The crew was late so you offered the $*** and the damages are totally different and for you to say my damages is only going to cost you $** after taking my money and doing illegal practices in hiring people who looked like couldn't even do the job well. On the phone the whole time, 1 looked old that he couldnt even pickup anything heavier than a box. Customers shouldn't have to help what's the point of hiring someone? I will only take a full refund so I can pay for the damages they did to my new rental home which I am liable to pay. The door they unhinged is broken so thanks for more damages and this was 1st believe me never again!

• Initial Complaint

  Date:04/24/2024

  Type:Order Issues
  Status:

  AnsweredMore info

  Complaint statuses

  Resolved:

  The complainant verified the issue was resolved to their satisfaction.

  Unresolved:

  The business responded to the dispute but failed to make a good faith effort to resolve it.

  Answered:

  The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.

  Unanswered:

  The business failed to respond to the dispute.

  Unpursuable:

  BBB is unable to locate the business.

  I was working for this company for about 4 years and they didnt send me my 1099 for my taxes and for personal use. It has caused a huge emotional distress and financial hardship from not receiving this piece of information

  

  Business Response

  Date: 04/26/2024

  Thank you for reaching out to us, ***********************. I will reach out to the ********************* to request they resend the requested documents. Please provide your preferred mailing address and email when able.

  *********************
  Customer Relations Manager
  **************************