Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

True REST Float Spa has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforTrue REST Float Spa

    Flotation Therapy

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    This business has 0 complaints

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This company offers float therapy, a powerful tool for wellness, relaxation, pain relief and better sleep. They have 4 float pods. Each one is in it's own private room with a shower. You control the pod door, the lights, and the music. The pure experience is 60-minutes of floating in silent darkness but you can ease you way to that. Everyone fits in the Float Pods and everyone floats. The water is heated to a skin-receptor neutral temperature so it's not hot or cold. The floating is accomplished by 1000 pounds of dissolved epsom salt (MgSO4-7H2O). A lot of people are a bit nervous before their first float but the anxiety and nervousness diminishes quickly and most new customers find it to be profoundly relaxing and feel good afterwards. We spend a lot of time before the float with new customers to ensure the best possible first experience. 

    Business Details

    Location of This Business
    3270 California Blvd Ste C, Napa, CA 94558-3380
    BBB File Opened:
    10/15/2018
    Years in Business:
    7
    Business Started:
    3/1/2017
    Number of Employees:
    4
    Alternate Business Name
    • Awaken Float, LLC
    Business Management
    • Mr. Ross White, Owner
    Contact Information

    Customer Contact

    • Mr. Ross White, Owner
    Additional Contact Information

    Phone Numbers

    Email Addresses

    Customer Complaints

    0 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Customer Reviews

    1 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Carol M

    1 star

    11/17/2021

    Re: True Rest in Roseville, ca: *************************************************************. NEVER AGAIN!! Last time I went there, after finishing my float, I went to shower off and there was only freezing cold water. I waited and tried to fiddle with the settings but it remained ice cold. I dressed and went to complain at the front desk and the idiot there didn't even look up from what she was doing and responded "But did you enjoy your float?" I was temporarily speechless and she again said "yes, but did you enjoy your float?". I responded "No, as I just said, I was unable to shower, etc". No reply.I live above Auburn and it was cold and dark when I stepped out. By the time I returned home, all the gritty salt had dried on my *********** and it felt awful.The lack of concern from the staff was disappointing.

    Local BBB

    BBB serving the San Francisco Bay Area and Northern Coastal California

    BBB Reports On

    BBB reports on known marketplace practices.

    BBB Business Profiles may not be reproduced for sales or promotional purposes.

    BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

    When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

    BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

    As a matter of policy, BBB does not endorse any product, service or business.