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Business Profile

Online Education

Study.com
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BBB Accredited BusinessA+Rated by BBB

Reviews

Customer Review Ratings

4.27

Average of 230 Customer Reviews

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Review Details

  • Erica W

    Date: 01/01/2023

    Horrible company!!! If you try to cancel, good luck!! You will have to cancel your credit card to make them stop payments.

    Also, if you try to cancel the account, they will attempt to get you to pause instead.

    ********!!!

    Study.com

    Date: 01/13/2023

    Erica,
    Thank you for writing in. I am sorry to hear about your negative Study.com experience. Study.com offers a 30-day money-back guarantee. You can request a refund by emailing our support team at *******@study.com; customers can cancel or pause their accounts anytime from the user's dashboard under the "Billing and Membership" tab. If you need assistance, please do not hesitate to reach out. We are here to help!

  • Erica H

    Date: 12/21/2022

    Using study.com to finish my nursing degree has been a big help specially with having an 8-5 job, 3 kids, 2 of them in sports and the other a 1-year-old. I can study on my own time whenever I want. I'm new to this but this no rush is what I like the most.

    Study.com

    Date: 12/23/2022

    Erica,
    Congratulations on finishing your nursing degree! Great job staying focused and dedicated to completing your academic goals.

  • Russ H

    Date: 12/20/2022

    I've been picking away at my bachelor's degree for years. I've earned transfer credits from CLEP, DSST, industry certs, community college, and traditional university. But nothing has been quicker and easier than study.com to earn credits. The material is not exactly inspiring...you're not going to get the same education as you would from traditional college, but it's great for validating knowledge you already have and getting your degree done more quickly.

    Study.com

    Date: 12/22/2022

    Russell,
    Thank you for sharing your positive College Accelerator experience. We are excited to hear you completed 21 elective credits to complete your degree. Great job staying focused and reaching your Study.com goals!

  • Heather W

    Date: 12/20/2022

    I love this site. It's such a great way to earn college credit at your own pace. I've been able to go from no credits to 90 credits transferred into my university with study.com. The sections are broken down in easy videos which is great for audio learners. Their app is one of the best learning apps, not glitchy or archaic, but easy to use and visually pleasing. I'm a huge fan of competency based learning so this is right up my alley. For anyone who's looking to get through their degree a bit faster this is a great way to pick up some extra classes without a huge added cost!

    Study.com

    Date: 12/22/2022

    Heather,
    Thank you for taking the time to share your excellent Study.com experience. We are thrilled you enjoyed the platform and successfully transferred 90 ACE transferable college credits. Great job staying focused and reaching your Study.com goals!

  • Janet S

    Date: 12/12/2022

    Study.com has been a blessing to me! The videos are short and engaging. They are full of so much information! I wish I would have known about them sooner. I've been using Study.com the last year and it's so easy to see my progress! Thank you Study.com!

    Study.com

    Date: 12/15/2022

    Janet,
    Thank you for the review and for sharing your positive Study.com experience. We love to hear you enjoyed the user-friendly platform and engaging video lessons. Keep up the great work, and Study On!

  • Xavier D

    Date: 12/10/2022

    A great service for college credits I would recommend it

    Study.com

    Date: 12/13/2022

    Xavier,
    Thank you for the review and for sharing your positive Study.com experience. We are thrilled to hear the College Accelerator Edition is an excellent fit to earn ACE transferable college credit. Keep up the great work, and Study On!

  • Xavier D

    Date: 12/10/2022

    Study.com has help me save money earning college credits. The class are very insightful and I am glad to know about this program

    Study.com

    Date: 12/13/2022

    Xavier,
    Thank you for the review and for sharing your positive Study.com experience. We are thrilled to hear the College Accelerator Edition is an excellent fit to earn ACE transferable college credit. Keep up the great work, and Study On!

  • Dennis B

    Date: 11/23/2022

    Study.com has helped my family save thousands of dollars and months earning college credits. Self-paced, college-level classes completed completely online are a dream come true. The videos are short and interesting and the study material is all helpful and relevant.

    Study.com

    Date: 12/01/2022

    Dennis,
    Thank you for sharing your positive College Accelerator experience. We are thrilled to hear you have saved time and money completing ACE transferable college credit from the comfort of your home. Great job staying focused and reaching your Study.com goals!

  • Alexandra O

    Date: 11/21/2022

    I am such a huge fan of Study.com and their app! I have been using the app to study for the **** exam, and have found it to be invaluable. My favorite aspects of the program are the broken down individual ******s that make the material easy to understand, and the availability to ask educators/professionals questions about the material, if needed. My only piece of criticism would be that some of the questions in the ****** quizzes are not directly mentioned in the ****** itself. However, this seems to be fairly rare. All in all, Study.com is a great resource for studying anything; be it a college course, an entrance exam, or just trying to continue your education on your own terms.

    Study.com

    Date: 12/01/2022

    Alexandra,
    Thank you for taking the time to share your positive Study.com experience and helpful feedback. Keep up the great work, and Study On!

  • Brent M

    Date: 11/10/2022

    Emailed into Study.com regarding exams per month maximum. After receiving a response from a CS rep named *******. I did not get a clear answer so I asked to have it escalated on Friday 11/4.

    After following up monday. I received no reply from escalation or *******.

    I created a new ticket for the non response. ******* replies & tells me my question was answered on the 4th.

    I reminded him per his email he stated it would be escalated. He stated it was not escalated as he was waiting on my reply. I sent him a screenshot of his email which states:

    Thank you so much for reaching out to us! In order to better serve you, and to get you the best possible resolution, I have forwarded your request along to our account specialists to look into this issue further for you. I should have an update for you shortly! We truly appreciate your patience and understanding. If any additional information is required, they may contact you directly. I hope to have an update for you shortly!

    He then basically said 'technically' when it's escalated a new ticket is created. Which I did not appreciate him not trying to solve the problem but play a game of who is correct.

    I told him his service to me has been ************ would make sure to follow up with a manager.

    11/10 Called into their phone service. (3rd party) & let them know the issues I had been having & how I had previous left messages.

    The rep told me I would have to leave another message & await a callback. I let the person know I had already done that. Since they could not help I requested a manager.

    The manager '******' listened to my issues thus far & proceeded to forward me to the line anyways even though I stated I did not want to leave a message again.

    After calling back a few times I spoke with ***, who stated he has a contact for study.com that he can let know the information I have provided thus far.

    I am awaiting a callback/email currently.

    Thus far has been a pretty terrible experience.

    Study.com

    Date: 11/10/2022

    Brent,
    Thank you for writing in. I am sorry to hear about your negative experience with our support team. I have reviewed your support tickets and see that the Director of Content and Services has recently responded to ticket 15xxx34. If you have any questions, please do not hesitate to reply to the support ticket listed above.

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