Business Profile

Internet Services

Google, LLC

Headquarters

This business is NOT BBB Accredited.

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Complaints

This profile includes complaints for Google, LLC's headquarters and its corporate-owned locations. To view all corporate locations, see

Customer Complaints Summary

9,234 total complaints in the last 3 years.
3,353 complaints closed in the last 12 months.

If you've experienced an issue

Submit a Complaint

The complaint text that is displayed might not represent all complaints filed with BBB. Some consumers may elect to not publish the details of their complaints, some complaints may not meet BBB's standards for publication, or BBB may display a portion of complaints when a high volume is received for a particular business.

Initial Complaint
Date:10/04/2022
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
For some strange reason Google suspended my Gmail account ***************************
I do not use this account for illegal purposes and this account does not violate Google's Terms of Service.
I used this Gmail account to register on a number of E-commerce marketplaces.
Without access to this mailbox I can not use my accounts on these E-commerce marketplaces.
Google causes me inconvenience and also financial loss by suspending my Gmail account.
I want Google to reactivate my Gmail account ***************************
Business Response
Date: 10/24/2022
Business Response /* (1000, 5, 2022/10/05) */
Hello********

We apologize for any frustration you may be experiencing as a result of Google products or support.

For the best and fastest support for your concern, we encourage you to contact us directly using the specified links below.
https://support.google.com/accounts/answer/7682439?hl=en

For Account Recovery issues, we recommend checking 'Tips to complete Account Recovery steps' (https://support.google.com/accounts/answer/7299973) for help.

If your account is disabled please go to this page: https://support.google.com/accounts/contact/disabled2

If you have already reached out through Google Support channels, we ask that you share your most recent support inquiry ID, so we can further investigate. Thank you.

For additional products and information, please contact us at https://support.google.com/

Thank you,
Phoebe
Google Support Team
Initial Complaint
Date:10/04/2022
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
My google account was hacked 2 years ago and I tried multiple times to recover it through forgot my password and many other ways but I failed every time the account im referring too uses the email ********************** and I really want to recover it bad. I believe the hackers even deleted my youtube videos I think its a stretch but I want to recover my videos if possible too the YouTube account name is DjNastyFN they uploaded a video from Popular Fortnite Content Creator ****** and deleted or privated all of my original videos. If you can help out and get my account back in any way shape or form that would be greatly appreciated.
Business Response
Date: 10/24/2022
Business Response /* (1000, 5, 2022/10/05) */
Hello ******

We apologize for any frustration you may be experiencing as a result of Google products or support.

For the best and fastest support for your concern, we encourage you to contact us directly using the specified links below.
https://support.google.com/accounts/answer/7682439?hl=en

For Account Recovery issues, we recommend checking 'Tips to complete Account Recovery steps' (https://support.google.com/accounts/answer/7299973) for help.

If your account is disabled please go to this page: https://support.google.com/accounts/contact/disabled2

If you have already reached out through Google Support channels, we ask that you share your most recent support inquiry ID, so we can further investigate. Thank you.

For additional products and information, please contact us at https://support.google.com/

Thank you,
Phoebe
Google Support Team
Initial Complaint
Date:10/04/2022
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
In May 2022, Google Fiber performed line installation to my home. In the process, they severed the buried power lines to two of my outdoor lights (one on each side of the entrance to my driveway). After 4 visits over 4 months from Google Fiber construction contractors and no repair, Google Fiber construction told me to go ahead and get the lights repair. I had a contractor come out and he said it was going to cost THOUSANDS to locate the buried severed line, repair it, and relandscape my yard. So instead we had two new lights installed at the cost of $579.15. I submitted the invoice to Google Fiber and they refused to pay. After several emails, texts and calls, they offered me $300. This is unacceptable.
Business Response
Date: 12/05/2022
Business Response /* (1000, 5, 2022/10/05) */
Hi *******,

We apologize for any frustration the customer may be experiencing as a result of Google products or support. For the best and fastest support for their issue, we encourage the customer to contact us directly using the specified links below. For additional products and information, please contact us at https://support.google.com/

If the customer has already reached out through Google Support channels, we ask that they please share their existing Case ID, so we can further investigate. Thank you.

To get in touch with our Google Fiber team directly, please contact us via this page: https://support.google.com/fiber/gethelp

Thanks,
Theresa
The BBB Core Team

Consumer Response /* (3000, 7, 2022/10/11) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have talked with Google Fiber several times since May 2022. They kept saying they would fix the damage they caused, 4 different visits, nothing done. They told me to fix it myself and they would reimburse. I did so, and now they refuse to reimburse me. ****************

Business Response /* (4000, 9, 2022/10/26) */
Hello,

We have reviewed the details of your case & reached out to our construction experience team on your behalf. They have informed us that they are investigating your concerns with the local market team and plan to follow-up with you directly. We apologize that we don't have an exact ETA but we do expect a conclusion soon. We appreciate your patience in this matter, and look forward to providing a resolution.

Thank you,

The Google Fiber Team

Consumer Response /* (4200, 11, 2022/11/02) */
(The consumer indicated he/she DID NOT accept the response from the business.)
This is the only number I have found in my emails. ***************

I can send all of the emails I have received after I have talked to construction support. The number above is the only one that has a reference number on it.

Attached are all the emails from Google after I contacted them each time. What a joke.

Business Response /* (4000, 13, 2022/11/18) */
Hi,

Your issue has been escalated to the best experts possible for further investigation.

Our specialists are currently working on this case and should provide an update as soon as they have some new information.

We ask the BBB to provide us more time while we work for a solution.

Your patience is appreciated while we work for a solution.

Regards,
BBB Core Team

Business Response /* (-10, 15, 2022/11/30) */
Hello,

Thank you for your continued patience in this matter. Our construction experience team has informed us that they are still working with all of our local market teams to identify a resolution for you. Unfortunately this will take just a bit more time. They will still follow-up with you directly when they have more concrete information to share.

Thank you,

The Google Fiber Team
Initial Complaint
Date:10/04/2022
Type:Customer Service Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Please note ****** fellowers *************************** Donot have permission to use my address. Please note this as been reported with Revenue ******. i send a report to Google but havent get a response as yet. Please see copies of documents with my address, and copy of my land tax proof of owner of my property.
Business Response
Date: 10/11/2022
Hi,

We apologize for any frustration the customer may be experiencing as a result of Google products or support. For the best and fastest support for their issue, we encourage the customer to contact us directly using the specified links below. For additional products and information, please contact us at *******************************************

If the customer has already reached out through ********************** Support channels, we ask that they please share their existing Case ID, so we can further investigate. Thank you.

To get in touch with our Google My Business team directly, please contact here: *******************************************business/#topic=*******&contact=1 Please remember to provide the email that owns or manages the *** page

Regards,
BBB Core Team
Customer Answer
Date: 10/18/2022
(The consumer indicated he/she DID NOT accept the response from the business.)
******. please see doc attached proof of *********************** the owner. please also correct the address postal code.
Case #*******
See Attachment/File: CCF20221018_0001.pdf
Business Response
Date: 11/03/2022
Hi,

Thank you for your inquiry regarding Google Search.

While I'm happy to assist you with Google Business Profile, I'm unable to help with your Search question due to Google's policy of strictly separating its search results and advertising businesses: ***********************************************************

Learn how to submit general feedback on Google Search: *******************************************************************

Kindest regards,

The Google Business Profile Support Team
Initial Complaint
Date:10/04/2022
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
My husband and I purchased eight Google Nest Learning Thermostats on Amazon for the heating system in our home. The total cost was $1515.50. Immediately upon installation, we noticed all eight thermostats emit a constant and very noticeable buzzing noise, and they also make the recessed lights buzz throughout our home. This buzzing noise was not present with the previous thermostats, and the recessed lights never buzzed before either.

At our own expense, we had two separate licensed contractors -- an electrician and an HVAC technician -- confirm the thermostats were the source of the buzzing and there is nothing wrong with the wiring in our home. At that point, we reached out to Google to report the issue and request assistance to resolve it.

We have been working diligently to resolve this issue with Google since May 2022, and we have done everything they instructed (including having an HVAC technician come to our home again to confirm on the phone with a Google Nest technical specialist that everything was installed according to a diagram and instructions they provided). Unfortunately, the buzzing persists. Since the thermostats are faulty and Google has not been able to fix the issue, we requested a full refund. Google has just denied our request for a refund and indicated they are unwilling to provide further support. It is unacceptable that there is nothing Google will do to address these faulty thermostats. We spent over $1,500 on this product -- not including all of the money we paid the electrician and HVAC tech to troubleshoot. Not fixing the problem -- and then denying our request for a refund -- is not a resolution. These thermostats are still covered under warranty. Since Google has been unable to repair the defective thermostats, a refund is warranted.

The Google case number is***************** We appreciate any help you can provide to resolve this matter.
Business Response
Date: 10/25/2022
Business Response /* (1000, 5, 2022/10/05) */
Hi Angela,

We apologize for any frustration the customer may be experiencing as a result of Google products or support. For the best and fastest support for their issue, we encourage the customer to contact us directly using the specified links below. For additional products and information, please contact us at https://support.google.com/

If the customer has already reached out through Google Support channels, we ask that they please share their existing Case ID, so we can further investigate. Thank you.

To get in touch with our Nest team directly, please contact us via this page: https://support.google.com/googlenest/gethelp

Thanks,
Theresa
The BBB Core Team

Consumer Response /* (3000, 7, 2022/10/11) */
(The consumer indicated he/she DID NOT accept the response from the business.)
It is clear that Google did not even read the case description I provided in my complaint. In that description, I explained that we have been working with Google Nest Support directly for many months, and I included the Google Case ID. Their response was to tell me to contact Google Nest Support or provide a Case ID so they can follow up. They need to read the case description I already provided and respond specifically to the complaint rather than giving a canned response.

Business Response /* (4000, 9, 2022/10/17) */
Hi BBB,

We are unable to setup a return for this customer as they are outside of our return policy. We have been working with them, but been unable to reach a mutually agreeable resolution, as such, we ask for this to be closed.

Thanks,
Goole Nest Support

Consumer Response /* (4200, 11, 2022/10/19) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Please do NOT close this complaint as Google requests. The reason I submitted a complaint is because Google has not provided an acceptable resolution and has indicated they are "unable to support further" despite the fact the product is still covered under warranty. The return policy they reference does not apply in this case because I did not buy the eight Nest Learning Thermostats directly from Google. However, the fact that I purchased through another authorized distributor does not release them from the terms of the product warranty. The Google technical support team has been unable to address the persistent buzzing after many months of trying. We have followed their instructions exactly and completed all of the requested troubleshooting steps with HVAC technicians, electricians, and Google technical specialists. All have confirmed that the thermostats are faulty, and I am entitled to a refund since they are still covered under warranty and could not be repaired.
Initial Complaint
Date:10/04/2022
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
I have had a Google account for a business that I have shut down, The service is not working (I cannot receive emails) I have been trying to cancel payment for quite a while - when login in it shows that I have no subscription, yet, Google has been charging my account monthly. I have no way to cancel it on line. Phone support is useless too.
Business Response
Date: 10/31/2022
Business Response /* (1000, 5, 2022/10/05) */
Hello *******,

We apologize for any frustration you may be experiencing as a result of Google products or support.

For the best and fastest support for your concern, we encourage you to contact us directly using the specified links below:
https://support.google.com/a/answer/1047213?hl=en

If you have already reached out through Google Support channels, we ask that you share your most recent support inquiry ID, so we can further investigate. Thank you.

For additional products and information, please contact us at https://support.google.com/

Thank you,
*******
Google Support Team

Consumer Response /* (3000, 7, 2022/10/11) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I tried to reach out Google support to no avail. More canned answers - I simply need to have Google to stop charging me for a service that I dont receive.

Business Response /* (4000, 9, 2022/10/24) */
Hello there,

We apologize for any frustration you may be experiencing as a result of Google products or support.

To keep you very well informed, in order to check the charges and apply any type of refund if it's applicable, it is needed to reach our Support team here goo.gle/workspacehelp they're available 24/7 but you can reach them at your earliest convenience.

As per the information provided, it looks like you had already a support experience, and we thank you for your report on this, can you be so kind to share the case number? We'd like to take a closer look and provide the best support experience.

For either action you decide to take, we're more than glad to review this, given the importance and urgency that this requires.

For additional products and information, please contact us at https://support.google.com/

Regards,
The Google Support Team

Consumer Response /* (4200, 11, 2022/10/25) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I have called support - I get disconnected.
I don't have a case number.
The account shows no subscription so I have nothing to cancel.
Yet I am being charged.
I have provided the proofs in this complaint.
The account doesn't receive emails.
This is simply ********** (and it takes 20 days to receive an answer???)
This is simply FRAUD: charging for a service that does not exist.
Initial Complaint
Date:10/04/2022
Type:Customer Service Issues
Status:
ResolvedMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Warranting cancellation; we have only had the service for two days. It has not been a week. Telling me I can watch for a mint does not make sense. I didn't want to watch it for more than two days. You don't have channels. Researching 4K, why do we pay for that service when it is not available universally? Refunding the remainder of monies works be C appreciated.
Business Response
Date: 10/18/2022
Hi,

We apologize for any frustration the customer may be experiencing as a result of Google products or support. For the best and fastest support for their issue, we encourage the customer to contact us directly using the specified links below. For additional products and information, please contact us at *******************************************

If the customer has already reached out through ********************** Support channels, we ask that they please share their existing Case ID, so we can further investigate. Thank you.

To get in touch with our ********** team directly, please contact us via this page: *******************************************youtubetv?hl=en#topic=7071745.

Regards,
*******
The BBB Core Team
Customer Answer
Date: 10/19/2022
(The consumer indicated he/she DID NOT accept the response from the business.)
I went in the to the website. They said no. I never contact the BBB first. The BBB is always the last option.
Business Response
Date: 10/26/2022
Hello ****,

Thanks so much for getting in contact with us and we're so sorry to hear you're having trouble cancelling the subscription.

A support agent should be reaching out to you within 48 hours to make sure this is sorted out.

We look forward to helping resolve this.

Regards,
The ******* Team
Customer Answer
Date: 11/01/2022
(The consumer indicated he/she ACCEPTED the response from the business.)
Granted refund.
Initial Complaint
Date:10/04/2022
Type:Customer Service Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Google has interfered in my business continually for the past year. I paid $12 for my domain pyramidprocessservice.com. When it was time to renew I was blocked from paying the subscription because I needed to verify my identity? In order to do that, I had to receive a code in the mail. I had 30 days to renew subscription before cancelled. The Google code didn't show up for 45 days. Then in order to "reactivate" I was required to pay $80 because it lapsed the 30 time limit. INTENTIONAL! So I opened a new domain pyramidprocessservice.org. Again had to wait for code in mail. Received code today. My business was suspended August 11 2022. After entering code I immediately get an email stating my business has been SUSPENDED!! Flagged for suspicious activity. 2 months I've gone without any income because of this. Emailing the company is useless. I can provide the multiple attempts at resolution. I have never even gotten an explanation to what EXACT ACTIVITY WAS SUSPICIOUS! This is seriously affecting my life. No business no money no survival for me. Google owed me 2 months worth of revenue I've lost over a suspension because of my identity and now suspicious activity
Business Response
Date: 10/11/2022
Hi,

We apologize for any frustration the customer may be experiencing as a result of Google products or support. For the best and fastest support for their issue, we encourage the customer to contact us directly using the specified links below. For additional products and information, please contact us at *******************************************

If the customer has already reached out through ********************** Support channels, we ask that they please share their existing Case ID, so we can further investigate. Thank you.

To get in touch with our Google My Business team directly, please contact here: *******************************************business/#topic=*******&contact=1 Please remember to provide the email that owns or manages the *** page

Regards,
BBB Core Team
Customer Answer
Date: 10/17/2022
(The consumer indicated he/she DID NOT accept the response from the business.)
I have had this business , *********************** and one other, *******'s Creek, PUBLICALLY active on Google since 2019. WITHOUT SIGNAGE. I live in the country. I only have personal interaction customers for *******'S CREEK Because it'sa rock hobby shop. Pyramid Process is serving court documents to litigants. Clients NEED TO KNOW MY ADDRESS TO COMPLY WITH THE **** A civil process server needs to be within 50 miles of litigant if ordered to produce documents per subpoena duces TECUM. Google is insisting SIGNAGE IS NEEDED for my process serving is redundant. Nobody is going to see my sign in my extreme rural neighborhood and use it for business. And actually ALL MY BUSINESS COMES FROM BY OUTSIDE THE ***** THE ************* RATHER. From law offices needing someone within 60 radius of my address served court documents. THEIR REQUEST IS INANE. Their request is irrational. THEIR REQUEST IS PREVENTING MY BUSINESS FROM EARNING REVENUE. And BLOCKING ME FROM PAYING MY YEARLY SUBSCRIPTION FOR MY DOMAIN BECAUSE I NEEDED TO VALIDATE ADDRESS, Which I did, BLOCKING MY PAYMENT FOR SUBSCRIPTION BECAUSE I NEEDED TO VALIDATE MY IDENTITY, which I did, BLOCKING MY PAYMENT FOR SUBSCRIPTION BECAUSE I NEEDED TO VALIDATE MY BUSINESS IS REGISTERED, Which I did, AND NOW BLOCKING MY PAYMENT FOR MY YEARLY SUBSCRIPTION BECAUSE I NEED A SIGN IN MY YARD, My husbands making one as I write this, IT'S ALL FOR MORE MONEY. Because It's over 30 days AND PAYMENT HASN'T BEEN MADE, my domain was deactivated. REACTIVATION IS $80 charge. $92 to renew my website. WHICH HAS BEEN ACTIVE FOR 3 YEARS
See Attachment/File: Message 3
Business Response
Date: 10/27/2022
Hi,

The domain pyramidprocessservice.com is now available for purchase in the market.

Please reach out to the Google Business Profile with getting your business profile online.

Regards,
Google Domains Support
Initial Complaint
Date:10/04/2022
Type:Customer Service Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
Date of Transaction: Sept 12th 2022 --Date of Return: Sept 21st 2022 --Amount of Money Paid to Business: $3,996.81 --Nature of the dispute is processing a refund for an item that was returned to their warehouse, the business refuses to acknowledge the item has been returned because *** has messed with their scanning, the item was marked as delivered and signed for by a representative for the business with proof on *** website but then shows picked up by *** on another scan. -- I have already called and confirmed with *** that it has been delivered and it was an error on their website as there is proof of delivery but the business refuses to acknowledge that even with the proof of delivery. --The business has told me to wait 72hours for updates 3 times and there have been 0 updates provided. It has been 10 days so far and the business refuses the process the refund due to this. --Order number: GS.1049-5902-4036 --Tracking Number: 1Z445Y319105938011
Business Response
Date: 10/05/2022
Hello *********,

We apologize for any frustration you may be experiencing as a result of Google products or support. For the best and fastest support for your concern, we encourage you to contact us directly using the specified links below.

To get in touch with our Google Store team directly regarding any existing orders, please contact us via this page: *********************************************************************.

If you have already reached out through Google Support channels, we ask that you share your most recent support inquiry ID, so we can further investigate. Thank you.

For additional products and information, please contact us at *******************************************

Thank you,
*******
Google Support Team
Customer Answer
Date: 10/05/2022
***Document Attached***
UPS provides official letter showing item delivered
See Attachment/File: 104C8D56-BBF1-4EFB-912D-257E8040530B.jpeg
Initial Complaint
Date:10/04/2022
Type:Service or Repair Issues
Status:
AnsweredMore info
Complaint statuses
Resolved:
The complainant verified the issue was resolved to their satisfaction.
Unresolved:
The business responded to the dispute but failed to make a good faith effort to resolve it.
Answered:
The business addressed the issues within the complaint, but the consumer either a) did not accept the response, OR b) did not notify BBB as to their satisfaction.
Unanswered:
The business failed to respond to the dispute.
Unpursuable:
BBB is unable to locate the business.
The company will not speak with me to open my account. I have requested numerous times and spen over 13 hours on the ozone trying to get them to resolve this issue along with emails and they will not help me. They have disconnected the calls every single time. I just want access to my account.
Business Response
Date: 10/20/2022
Hello ******,

We apologize for any frustration you may be experiencing as a result of Google products or support.

For the best and fastest support for your concern, we encourage you to contact us directly using the specified links below.
************************************************************************

For Account Recovery issues, we recommend checking 'Tips to complete Account Recovery steps' (******************************************************************) for help.

If your account is disabled please go to this page: *********************************************************************

If you have already reached out through Google Support channels, we ask that you share your most recent support inquiry ID, so we can further investigate. Thank you.

For additional products and information, please contact us at *******************************************

Thank you,
******
Google Support Team

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Google, LLC is NOT a BBB Accredited Business.