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Find a Location

Modesto Subaru has 1 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

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    Business ProfileforModesto Subaru

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 3 Customer Reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    4360 McHenry Ave, Modesto, CA 95356-1517
    BBB File Opened:
    4/20/2011
    Years in Business:
    38
    Business Started:
    3/14/1986
    Business Started Locally:
    3/14/1986
    Business Incorporated:
    3/14/1986
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 259653 for this business, issued by CA Bureau of Automotive Repair- BAR

    These agencies may include:

    CA Bureau of Automotive Repair- BAR

    10949 North Mather Blvd

    Rancho Cordova CA 95670

    (800) 952-5210

    http://www.bar.ca.gov/

    Type of Entity:
    Corporation
    Alternate Business Name
    • Mountain View Securities, Inc.
    Business Management
    • Theodore Stevens, Owner
    • Mr. Reggie White, General Sales Manager
    • Mr. Chris Godden, General Manager
    Contact Information

    Principal

    • Theodore Stevens, Owner
    • Mr. Chris Godden, General Manager

    Customer Contact

    • Mr. Chris Godden, General Manager
    Additional Contact Information

    Phone Numbers

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    08/15/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    Car is continuously overheating and under a full extended warranty. Subaru of Modesto is trying to charge me for diagnostics for the same concern over and over again. The car is barely derivable and wont exceed 3k rpm due to overheating issue. Subaru of Modesto is claiming they cannot duplicate the issue.
    Read More

    Customer Reviews

    3 Customer Reviews

    What do you think? Share your review.

    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Aaron U

    1 star

    08/17/2022

    Theres not enough characters to explain lets just say dishonest and money hungry to the **** Ive been to this dealership close to 10 times trying to get my clutch fixed it took until I was stranded and had to have it towed over there to get it fixed and thats after they looked at it and charged me 160 bucks each time just to say its a normal operating clutch. and Ive had a leak that needed to be fixed afterwards on the transmission 600$ later still leaking and now my clutch pedal is sticking to the floor after ***** dollars on a repair thats not even right I wanted the darn thing fixed not partially fixed and to top it off this shop does not call you back, this dealership needs to be shut down its absolutely horrible

    Modesto Subaru Response

    08/23/2022

    Hi *****, we appreciate you taking the time to speak with our Fixed Operations Manager, Rich, in order to find a resolution. As discussed, we will perform a complimentary vehicle inspection. During the time of this inspection we will provide you with a loaner vehicle at no charge. Again, we appreciate your willingness to allow us to fix this issue. If you have any additional needs or questions, we will be more than happy to assist you. Thank you!

    Local BBB

    BBB of Northeast California

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