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Find a Location

Riot Games has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Riot Games

      12333 W Olympic Blvd Los Angeles, CA 90064-1021

    • Riot Games

      2450 Broadway # 100 Santa Monica, CA 90404-3590

    Business ProfileforRiot Games

    Video Game Dealers
    Multi Location Business

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 17 Customer Reviews

    Customer Complaints

    90 complaints closed in last 3 years

    23 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    This is a multi-location business.

    Find a Location

    Riot Games has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Riot Games

        12333 W Olympic Blvd Los Angeles, CA 90064-1021

      • Riot Games

        2450 Broadway # 100 Santa Monica, CA 90404-3590

      Location of This Business
      12333 W Olympic Blvd, Los Angeles, CA 90064-1021
      BBB File Opened:
      7/9/2013
      Years in Business:
      12
      Business Started:
      1/1/2012
      Business Management
      • Customer Service
      Contact Information

      Principal

      • Customer Service

      Customer Contact

      • Customer Service
      Additional Contact Information

      Phone Numbers

      Customer Complaints

      90 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      02/21/2024

      Complaint Type:
      Billing Issues
      Status:
      Unanswered
      My account got banned for being suspected of cheating when I have testimony and evidence that I was not cheating in any shape or form. I pleaded with them since September 23, 2023. My ex boyfriend who was found and accused of using harmful software on his ** got banned. I innocently logged on to his ** and my account got caught in the crossfire, got banned without warning me that the ** was compromised until after I got banned. I didn't even get to play the game the account was just banned. On my ** that I am currently using was in storage at the time, and I was unaware that my ex was a cheater both in real life and at video games. I spoke to Riot about what happened exactly how I've explained to you and they refuse to unban to unsuspend my account. I believe there should be a better warning system because I would never pay for in game cosmetics just to cheat at a game. $309.87 gone down the drain. If they can unsuspend my account I will be more than happy with that outcome. But if not I'd like my money back because I made a whole new account. I am a content creator and I have to play with my audience.

      Customer Reviews

      17 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Michael R

      1 star

      01/08/2024

      I had been playing League of Legends for over 6 years when in the past year I was hit with 2 suspensions and finally a permanent ban for supposedly intentionally losing games. I have been playing video games since I was 10 years old and as someone with a mental disability I may not always win every game but I put my heart into every game I play. My win rate in League was lower than is typical with the games I play at around 40% win rate but I enjoyed the game and met a few friends along the way. I feel very unjustly dishonored at the permanent ban I have received from Riot Games as per stated I do my best in every game. Long story short if Riot Games wants to call me an inter then I have wasted every bit of time playing League and I recommend you do not do the same.

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