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Business Profile

Precious Metal Dealers

American Hartford Gold

Reviews

Customer Review Ratings

4.83/5 stars

Average of 662 Customer Reviews

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Review Details

  • Review fromBruce G

    Date: 08/01/2025

    5 stars
    A very pleasant, rewarding, satisfying experience with all the people that assisted me in this transaction. *****/ *****/ **** all very helpful and knowledgeable as they guided and educated me through this procedure. I would highly recommend to all who are considering of buying precious metals as a investment.
  • Review fromMike W

    Date: 08/01/2025

    5 stars
    ***** , **** and **** were great in helping set up my *** and today helped me buy more precious metals for my ***. Thanks **** *****
  • Review fromMark S

    Date: 07/31/2025

    5 stars
    *****, **** and **** were all very knowledgeable and professional in my interactions with them. I had limited knowledge of investing in precious metals but felt much better about making important decisions after my interactions with this team. I would highly recommend them to all my friends and family.Thanks
  • Review fromRaymond S

    Date: 07/30/2025

    5 stars
    They were all super professional and polite. A true pleasure doing business with American Hartford Gold.
  • Review fromEllen U

    Date: 07/30/2025

    5 stars
    Excellent service from American Hartford Gold I would definitely recommend American Hartford Gold for their outstanding service. *****, ************* are a great team. They did an excellent and professional job explaining all the products available to us. They were very pleasant and had great communication skills. They were clear, concise and took the time to explain everything thoroughly. They answered all of my questions without *******. Overall, an outstanding experience. Highly recommend!
  • Review fromMarguerite S

    Date: 07/30/2025

    5 stars
    The account rep **** ***** was very direct and to the point. He explained what classes of metals were available for me as an investor I could purchase, explained short term and long term, and how the various metals are divided in weight. In the end **** made sure I understood the process and the amount of time it would possibly take to receive my order. The confirmation rep ***** ******* was helpful in the closing out process making sure that I understood how it would close out, the contact I would receive before receiving my order and making sure to let my acct. rep **** know if my order was damaged in any way. The amount of time that it could take to receive my ******** all a very positive process and interaction.
  • Review fromDeborah B

    Date: 07/29/2025

    5 stars
    Excellent customer service. ********* and **** also recommended I call them when the paperwork arrives.
  • Review fromRichard C

    Date: 07/28/2025

    5 stars
    As a first time investor I had many questions. The staff were very strait forward in answering my concerns and were able to address each of issue in detail. I highly recommend AMERICAN HEARTFORD GOLD to friends and family.
  • Review fromJames R

    Date: 07/28/2025

    5 stars
    I am very pleased with the whole process. Especially the information and assistance provided by ****, **** and *******. Professional in every way. The process by American Hartford was smooth and seamless. Thank you all.
  • Review fromLynne F

    Date: 07/28/2025

    5 stars
    ***** ****** and **** ****** were very thorough in explaining all facets of my investment. Was a pleasure dealing with them.

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