About
Important information
- Additional Info:
Please understand that you may file a complaint with BBB now, even if you have not contacted the business directly about the matter in question, or at any time in the process of working with the business. American Hartford Gold invites consumers with complaints to contact their customer service department directly at: [email protected]
Overview
American Hartford Gold
11755 Wilshire Blvd Fl 11
Los Angeles, CA 90025-1506
See Hours
| Monday | 7:00 AM - 6:00 PM |
|---|---|
| Tuesday | 7:00 AM - 6:00 PM |
| Wednesday | 7:00 AM - 6:00 PM |
| Thursday | 7:00 AM - 6:00 PM |
| Friday | 7:00 AM - 6:00 PM |
| Saturday | 7:00 AM - 1:00 PM |
BBB Accreditation & Rating
About This Business
BBB Accredited Since: 6/3/2016
Years in Business: 10
Products and Services
Photos and Videos
Business Details
- Local BBB:
- BBB of Los Angeles & Silicon Valley
- BBB File Opened:
- 5/13/2015
- Business Started:
- 3/30/2015
- Business Incorporated:
- 3/30/2015
- Type of Entity:
- Limited Liability Company (LLC)
- Alternate Names:
- Hartford Gold Group, LLC, The
- American Hartford Gold Group
- Business Management:
- Scott Gerlis, Executive Chairman
- Max Baecker, President
Additional Contact Information
- Principal Contacts
- Scott Gerlis, Executive Chairman
- Customer Contacts
- Jamie Marsh, Director of Customer Relations
- Fax numbers
- Primary Fax: (310) 317-7233
Licensing information
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
Additional Information
- Payment methods
- Check
- Credit Card
- Wire Transfer
- Certified Check
- Business Categories
- Precious Metal Dealers, Gold Buyers, Bullion Coin Dealers
Latest Reviews
Yana P
"I had an excellent experience with American Hartford Gold today, and I want to highlight how truly professional, knowledgeable, and supportive the team wasespecially **** **********, **** ******, and ***** ********.**** ********** was outstanding from the start." ... Read full review
Annette B
"Don't trust this company because when I purchased gold 3/3/2025 I thought they were charging a small markup but then I found out from another company 12/2025 what the actual value of the gold I purchased was. This company marked it up over 45% when another company only marks it up 13%." ... Read full review
Ensley T
"Each employee who spoke with me was very knowledgeable and patient while explaining the various aspects of the acquisition such as, funds transfer process, storage, fees, liquidation, taxes, etc. Additionally, they were very efficient in following up and ensuring that the entire process was completely within three days from initial contact to completion of all paperwork." ... Read full review
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